Elizabeth Jena
* : **********.*@*****.***, *****.****@*****.***
( : +1-469-***-****
Objective
To be a part of a challenging team which strives for the better growth of the organization and which explores my potential and provides me with the opportunity to enhance my talent with an intention to be an asset to the company.
SUMMARY
6 years of IT experience in Software Testing, Telecom Testing & ETL Testing.
5 years of experience in a multinational company, IBM.
Experience in testing tools like Quality Center, Bugzilla, JIRA, CMVC.
Knowledge in Client Server applications, SOA Architecture, Batch Framework & Report
1 year of experience as a Mobile Tester, primary focus on iOS and Android Web App.
Domain knowledge in Banking, ERP, Telecom & Retail Payment Gateway.
Well acquainted with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
Involved in Black Box testing like static, Functional, Acceptance, Integration, GUI, Regression, and System Testing, ETL Testing, DB Testing.
Writing Test Cases, Scenarios and executing them.
Experience in designing Test Cases using different Black Box Testing Techniques.
Involved in preparing Test Plan.
Reviewing Test Cases, Scenarios and Matrices and providing the Review comments.
Knowledge in using Automation Tools like Validator.
Coordinating with Internal & External Stakeholders
Experience in Project Estimation
Skill Sets
Operating Systems
Windows 9x/NT/XP, Unix, iOS, Android
Testing Tools
HP QC, Bugzilla 2.22.2, CMVC, Jira, MTM
Software’s & Tools
PL SQL Developer, SQL Server Management Studio, Visual Studio, TFS, Sharepoint
Languages
C++
Database
Oracle, SQL Server, DB2, MS-Access
EXPERIENCE SUMMARY
Project Name
CBS ALL ACCESS – USA
Client
Testlio (Freelancer)
Role
Mobile Tester
Period
Jan 2018 – Till Date
Tracking Tool
Internal – Web Based
Environment
iOS, Android, Streaming Devices
Description
CBS All Access is a live streaming content service. The project involves testing the WEB, iOS & Android apps. Some of the key features
Login/Profile Access
Live Streaming
Content review
Compatibility with different browser/ devices
Responsibilities
Understanding the new functionality and executing the test cases
Installing the build on iOS & Android devices
Logged the bugs to solve problem using Testlio internal tool.
Verification of bugs fixed on the latest build.
Actively communicated to Test Leads
Project Name
Application Inventory Management(AIM) Tool
Client
Upwork (Freelancer)
Role
QA Tester
Period
Aug 2017 – Jan 2018
Tracking Tool
Jira
Environment
Windows Server, ASP.Net, SQL Server, SSRS, Windows Scheduler, TFS 2012
Description
Application Inventory Management (AIM) tool is a web based application which can be accessed by selected IT staff to maintain the application inventory up to date.
The following are some of the key functions of the AIM tool.
1.Dashboard
2.Snapshot of all available applications or applications relevant to the user.
3.Add new application.
4.Update existing application.
5.Admin
6.User account setup and master data updates.
7.Generate & print reports.
8.Data import from the legacy system.
Responsibilities
Interacting with client/user to understand the requirement
Creating the test cases for the respective modules using TFS.
Manual batch execution using scheduler
Generating SSRS report from Management server for verification
Logged the defects using tool - Jira.
Verification of bugs fixed on the latest build.
Active participation in Bug Triage meetings.
Project Name
Booking.com
Client
Upwork (Freelancer)
Role
Manual Tester
Period
June 2017 – Aug 2017
Tracking Tool
Internal tool
Environment
Web Application, iOS, Android
Description
Booking.com is a travel fare aggregator website and travel metasearch engine for lodging reservations.
The project involved testing the following feature
1.Price Match
2.Flight/Hotel Reservation
3.Payment gateway
4.Comments/Reviews
Responsibilities
Understanding the change request and executing the test cases
Installing the build on iOS & Android devices
Testing using multiple devices – Web, Mobile & Tablet
Logged the bugs to solve problem using Testlio internal tool.
Verification of bugs fixed on the latest build.
Project Name
GCMS (Global configuration management system)
Client
IBM,USA
Role
QA Tester
Period
Aug 2011 - May 2013
Tracking Tool
CMVC
Environment
Java,DB2,AIX,PUTTY, SSH, AQT.
Description
GCMS is an integrated tool suite used for tracking configuration items, their relationships and attributes. GCMS is a global configuration management solution built through the integration of several interfaces. It provides function similar to CM Integrator, SESDR and other configuration management tools.
The CMDB is a data store that is used to track IT assets, their relationships, their configuration, and the changes made to them. A key difference between a CMDB and the repository for an inventory management system is that the CMDB also contains relationships between configuration items (hardware, software, etc.). GCMS delivers Tivoli’s version of the CMDB called TADDM (Tivoli Application Dependency Discovery Manager).
.
Responsibilities
Creating the test cases for the respective modes.
Preparing of functional Test cases, Execution.
Logged the bugs to solve problem using CMVC.
Involved in Functional Testing, Regression Testing & ETL Testing.
Extensively worked on back-end / database testing and validating the application against the database.
Involved in Documentation.
Involved in Test Plan preparation.
Verification of bugs fixed on the latest build.
Active participation in Bug Triage meetings.
Communication with Clients and upstream application team members.
Updating the supervisor about the daily test status.
Effective communicating to the dev about the Bugs and getting them fixed.
Project Name
Customer Management System (CMS ),Banking Domain
Client
IBM,USA
Role
QA Tester
Period
March 2010 – July 2011
Tracking Tool
Bugzilla 2.22.2
Environment
Dot NET, Windows XP, SQL Server 2000
Description
Basically, it is a support project for a Bank. It is software which act as an interface between the customers means the account holder and the banking application. When the customer faces some problem/difficulties to use the banking application at that time customer gives his/her request to this software. It provides the help lines how to overcome that problem. It has four modules:
Customer Profile.
Financial Transaction.
Account Information.
Loan
Responsibilities
Writing test cases, review of test cases and deliverables, execution, defect tracking, generates test reports
Creating the Test Cases for the respective modes.
Preparing of functional Test cases, Execution, GUI Test cases and Execution.
Preparing Test Matrix,Test scenarios and Test cases.
Logged the bugs to solve problem using Bugzilla.
Active participation in Bug Triage meetings.
Involved in peer review for the Test artifacts.
Involved in Documentation.
Communication with Clients and upstream application team member
Project Name
Channel Link
Client
SunTrust Bank, USA
Role
Test Engineer
Period
June,2009– Jan,2010
Tracking Tool
HP Quality Center
Environment
Dot NET, WINDOWS, SQL Server 2000
Description
Basically it is a banking domain project. Channel link consist of three main modules which are: Call Center, Branch, Teller. Under Call center there are five packages. Mainly Contact Center is used to redesign sales and service processes to improve the client experience.Implement the Argo suite of software which will frame our process redesign and provide a new cross-channel integrated Sales and Service application.
Responsibilities
Writing test cases, review of test cases and deliverables, execution, defect tracking, generates test reports
Requirement Analysis and preparing Process Flow diagram for respective function.
Creating the Test Cases for the respective modes.
Preparing of functional Test cases, Execution, GUI Test cases.
Preparing Test Matrix.
Logged the bugs to solve problem using QC.
Active participation in Bug Triage meetings.
Involved in peer review for the Test artifacts.
Communication with Clients and upstream application team members.
Project Name
Graphics Direct
Client
IBM, USA
Role
System Engineer
Period
Nov,2008 – March,2009
Tracking Tool
Bugzilla 2.22.2
Environment
Dot NET, WINDOWS, SQL Server 2000
Description
The web application is prepared in .Net Environment. The User can register to the site. Online payment transaction is there. Product Catalogue maintenance from the admin section is there .All the reports of the user and orders are available for the Administrator. Special offer maintenance from admin section is there. A voucher is assigned to the register user, which is also maintenance from admin section.
Responsibilities
Understand the functional requirement using SRS
Preparation of test cases as per the requirement.
Involved in preparing and reviewing Test Cases.
Execution of test cases of different Features.
TOOLS & UTILITIES DEVELOPED
Tool Name
Description
Technology Used
Testing Dashboard
This tool queries a third-party content management / tracking tool to give the holistic view of the testing status.
EXCEL
Payment Virtual calculator
Created the tool using excel which is capable of implementing payment rules and checks whether the o/p is as per the i/p for a given TC scenario.
Microsoft Excel
Strengths
Ability to learn fast. Achievement oriented. Good communication skills.
Good team player with good technical and interpersonal skills.
EDUCATION SUMMARY
Qualification Category
Qualification
Subject
Country
Bachelor Of Technology
B Tech
Electronics & Communication
India
Personal Profile
Name : Elizabeth Jena
Languages Known : English
Reference : Would be provided upon request.
Nationality : Indian
Phone No : + 1 469-412- 4908
Location : Mechanicsburg, PA -17050