Front Desk Manager

TYMEEK MILLS

*** ******** *** #**, ********, N.Y. 11207 / ***********@*****.*** / 718-***-****

Objective

To gain the opportunity to join a team that will provide a platform where I can do a great job while gaining valuable skills. I am also seeking to work for a company where I can use my experience and education to help the company meet and surpass its goals.

Experience

01/09/17 - 03/29/18

Hotel RL Brooklyn, 1080 Broadway, Brooklyn, N.Y. 11221

Supervisor Front Desk Agent Bartender Breakfast Manager

●Greet, register, and assign rooms to guests of hotel.

●Answer all incoming phones in three or less rings.

●Keep records of room availability and guests accounts using computerized property management systems.

●Review accounts and charges with guests during the checkout process.

●Providing entertainment for guest, helping with events for RL’s Living Stage.

●Verify customers credit and establish how the customer will pay for the accommodation.

●Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.

03/05/16 - 11/24/16

LaQuinta Inns and Suites, 1412 Pitkin Ave, Brooklyn, N.Y. 11233

Front Desk Agent Breakfast Attendant Co-Supervisor

●Greeting guest with a warm and friendly welcome.

●Responded promptly to guest questions and concerns.

●Provided gracious and efficient telephone service.

●Making reservations for guest by email, by phone, and in person.

●Managed breakfast duties, laundry, stocking pantry always, and making sure lobby is neat.

●Handling cash drawer, credit/debit cards, and security deposits.

●Experience in auditing, assigning list for housekeepers, and making schedules.

04/08/14 - 01/11/16

FSO Onsite Outsourcing, 19 West 44th Street, New York, N.Y. 10036

In-house Messenger Mailroom Clerk Office Services

●Escorted outside messengers to designated offices throughout the building.

●Assisted caterers, guest with gifts, and lawyers to multiple clients throughout the building.

●Assist attorneys with copies, fax, scan and stock replenishment.

●Work as backup in ordering routine office supplies.

●Coordinate the collection and preparation of various reports.

●Very intelligent when working with the software Microsoft PowerPoint/word/and excel.

10/06/11 - 08/19/13

Candid Litho Printing, 25-11 Hunters Point Ave, LIC, N.Y. 11101

On-Call Print Shop Worker Machinery Worker Mailroom Assistant

●Review all job tickets for print jobs, assemble documents to prepare for delivery.

●utilize necessary machines to process jobs, use shrink wrapping machine, folding machine and/or various shipping equipment.

●Collect mail from feeding machines, pack USPS bins for postal drop off and/or pickup

●Secure/wrap skids for FedEx and ups ground pickup

●Clean work areas according to OSHA requirements

Education

The City College Of New York, 160 Convent Ave, New York, NY 10031

●High School Equivalency Program Earning College Credits

References

To be furnished upon request.

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