Customer Service, Office Management, Administration
Resume:
Sarah Lyell
Office Administration - Adaptable and Eager to Learn
Sumner, IL 62466
********@*****.***
Authorized to work in the US for any employer
Work Experience
Office Manager/Dispatcher
R Farms Transport - Sumner, IL
May 2018 to Present
• I effectively manage all office duties and all computer work
• I am committed to improving the business office by optimizing the creation of invoices, word documents and PDFs, spreadsheets, and contracts
• I solve profit issues by successfully negotiating higher-paying freight rates
• I've transformed the back office into a more functional space, that actually benefits the company, by applying my detail-oriented skills and maintaining productive organization
• I have exceeded expectations, using my superb customer service skills, by professionally managing the phone, email, and social media
Cashier/Sales Associate
Caseys's General Store's - Lawrence County, IL
July 2017 to May 2018
• I actively maintained a high level of cleanliness and organization throughout the entire store
• Delivered exceptional customer service at all times
• Accomplished recognition for always having an accurate count on the drawer and safe
• Proficiently operated registers, scanners, and credit card terminals in a swift manner Work Study Student/Secretary
IL Dept. Of Veterans Affairs - Lawrenceville, IL
January 2014 to April 2017
• I developed an awesome rapport/relationship with all of the veterans by politely greeting and offering my assistance to everyone that came to the office
• I created a more pleasant and helpful environment for the veterans by relaying proper information and answering all questions asked. I was also empowered to utilize my outstanding interpersonal skills by offering my friendship and advice to anyone that needed it.
• I was able to improve business by using my superb organizational skills to keep the office clean, tidy, and welcoming
• I managed to go above and beyond the expectations to complete my duties of filing all paper work, faxing, copying, printing, and telephone/voicemail handling Home Health Aide/Caregiver
ACCESS - Bridgeport, IL
February 2016 to August 2016
• I actively cared for, supported, and assisted my father with his every day life. CNA - Certified Nursing Assistant
Lawrence Community Health Care Center - Bridgeport, IL October 2010 to March 2013
• I effectively assisted all residents with their activities of daily living. Education
High school diploma or equivalent
Red Hill High School - Bridgeport, IL
August 2008 to May 2012
Skills
Office Equipment, Organizational Skills, Cleaning, Customer Service, Written Communication, Invoicing, Telephone Skills, Word, Excel, Data Entry, Logistics, Negotiation, Operations, Receptionist, Administrative Support, Scheduling, Clerical, Oral Communication
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