Manager Support

CHITHRA D KANDASAMY

Procurement Specialist (Coupa & Ariba)

***** ******* ********* *** *, San Diego, CA, 92128

Contact No. +1-858-***-**** Email: *******.********@*****.***

A dynamic, result oriented Procure to Pay Consultant with around 12 years of experience,

looking for an opportunity that will help gain further skills and attain the goal of the organization aiming at mutual growth

SYNOPSIS

An M Tech in Software Systems with 12 years of Techno- Functional Consulting experience in Procure to Pay including Coupa and Ariba implementation.

2 years of experience in Coupa, currently working in onsite on configuring Procure to Pay (P2P) module in Coupa, and involved in Rollout activities, Hyper care support and Leading a Production support team.

Knowledge about Chart of Accounts, Commodities & UNSPSC classification, Approval Chains, Look ups etc., in Coupa.

Experience in L2 and L3 production support of Ariba/Coupa with quick turn-around time for hot fixes.

10 years of experience in Ariba on premise and On Demand solution and majorly worked on Downstream and have knowledge on Sourcing and Contracts.

Worked as an Onsite coordinator for implementing Simplification of Import and Export feature of Master data as a part of Ariba 13s release for UK based pharmaceutical organization.

Experience in integrating Ariba with company’s ERP to have smoother transaction between multiple systems via Ariba AITK.

Good knowledge on User management, Supplier enablement, Buyer Invoice and ARIBA Procurement catalog.

Worked on many RFP’s for Ariba & Coupa related pursuit to gain business at Infosys.

Familiar with Enterprise Change Management and Release Management.

Worked on Agile methodologies, Scrum, Posses good knowledge on SDLC.

Ability to assist Customers to understand the ARIBA/Coupa solution capabilities and propose application design that maximizes value to Customer’s enterprise in procurement space.

Ability to work independently with limited supervision.

Worked on preparing conceptual design and Technical design document.

Ability to handle multiple priorities and excellent time management skills.

Energetic, self-motivated individual contributor with exposure in programming skills & requirements gathering.

DOMAIN KNOWLEDGE

Procurement Life Cycle like S2P, P2P, S2C, P2O

Contract Lifecycle Management

Sourcing /e Procurement Process

Pharmaceutical, Retail Domain, Oil & Gas

ORGANIZATIONAL EXPERIENCE

1. Organization : Infosys Ltd. – California, USA

Designation : Technology Lead

Reporting to : Senior Project Manager

Duration : Oct 2008 to Present

Infosys is an information technology Services Company headquartered in Bangalore, India. It deals with IT & Domain Consultancy with annual turnover of USD 10.2 billion and over 198,000 employees across the globe.

Coupa Implementation (Procure to Pay, Production Support)

Currently working on configuring “Procure to Pay” modules in Coupa under Agile methodology and rolling out to different locations in Phased manner

It includes requirement gathering, configuration, testing and demonstration of the products

Working as a lead in maintain the configuration document in the Migration team to move the code from Dev to QA for UAT and then to Prod after the business sign off.

Creating a change request with the internal Change Control Board (CAB meeting) for the new changes to be moved to Production environment.

Providing hyper support for 2 weeks for the new business users after each Go Live

Onsite lead for handling L2 and L3 support of all the P2P issues and leading offshore support team.

Involved in Coupa upgrades happening every quarter. Worked on Impact assessment for every Coupa upgrade and conducting regression testing for each upgrade.

Saved $10K quarterly through analysis & optimal utilization of User Licenses

Analyzed spend and tax reports and configured custom reports in Coupa using reporting views

Ariba On Premise and On-Demand Implementation (Sourcing, Contracts, Buyer/P2P)

Working on Configuration and Migration activities of P2P implementation and has good product knowledge.

Has expertise in handling the production support for Ariba, Has strong knowledge of Sourcing, catalog management, supplier management, purchase requisition and purchase order balances.

Ability to design and develop integrations between Ariba and other applications / systems.

Responsible for estimating the efforts for various development activities.

Worked as an Onsite coordinator for implementing Simplification of Import and Export feature of Master data as a part of Ariba 13s release. Mapping Requirements and Test Scenarios, Preparing Test Cases and Test Scripts and execution and Reviewing Functional Specifications.

Involved in Business requirement gathering, feasibility study of change request and implementation of the change request through proper coordination with Ariba product and testing teams.

Worked cross functionally with internal stakeholders to ensure that the Ariba solutions supports business requirements.

Worked on customizing the approval rules based on the business requirements.

Execute unit and integration tests scenarios, analyze results, record and track defects discovered through the testing process.

Follow standards, procedures and agile development methodologies.

Participate in code reviews and ensure that all solutions are aligned to pre -defined architectural specifications.

Worked as a SPOC and subject matter expert for Ariba Buyer module.

Customization includes building new/modifying existing process, adding/updating an existing data and their attributes, writing java extensions and metadata XML code.

To work on the analysis, design and coding phase of all minor and major requirements.

Participates in proposing, analyzing & assessing new technical development functionalities and elaboration of existing information solutions and new solution alternatives in line with the business strategy.

Level 2 and Level 3 Production Support of Ariba eProcurement application like troubleshooting data and workflow issues.

2. Organization : IBM India Private Limited – Bangalore

Designation : Associate Consultant

Reporting to : Delivery Manager

Duration : Oct 2007 to Oct 2008

IBM India Private Limited offers information technology services. The Company provides business and technical consulting, training and support, software for communications, data storage, analysis, networks, and enterprise applications. IBM India serves aerospace, automotive, banking, education, electronics, government, healthcare, insurance, retail, transportation industries in India.

Ariba On Premise and On-Demand Implementation (Buyer/P2P)

To work with Architect / Technical Lead and eventually business people in gathering requirements, designing, unit testing, support integration and user acceptance, installation and deployment of solution.

Role is to lead the team from Offshore to enhance the support activity. Supporting the Offshore team technically to ensure ticket resolution within SLA.

To work on the analysis, design and coding phase of all minor and major enhancements.

Participated in proposing, analyzing & assessing new technical development functionalities and elaboration of existing information solutions and new solution alternatives in line with the business strategy.

Customizing the Ariba Buyer Procurement module according to the business needs. Customization includes building new/modifying existing process, adding/updating an existing data and their attributes, writing java extensions and metadata XML code

Programming experience using Ariba API, Java, AML, AQL and XML.

Responsible for estimating the development effort for new initiatives.

Provide project status reporting to delivery channel and project management including regular review of goals to ensure tasks are in alignment with goals.

Administration of the Ariba environment; responsibilities include customizing and implementing templates, workflows, custom header fields, user profiles, dashboards, reports, etc.

Prepared business proposals for clients, giving them a snapshot of the proposed solution with expected savings, project time-lines & commercials

3. Organization : Wipro Technologies - Bangalore

Designation : Senior Software Developer

Reporting to : Project Manager

Duration : Aug 2004 to Oct 2007

Wipro Limited is a global provider of comprehensive IT solutions and services, including Systems Integration, Consulting, Information Systems outsourcing, IT-enabled services, R&D services. Wipro entered the technology business in 1981 and has over 140,000 employees and clients across 54 countries.

Ariba On Premise (Buyer/P2P) and Production Support

In-depth experience in developing & implementing procurement solutions using Ariba (Buyer, Analysis, ACM and Sourcing). Specifically worked on extending core functionality, eForms, Workflows, Approval rules, Reports etc.

Involved in the installation and configuration of the application.

Implemented flow and control for front-end GUI using AML, AQL, and Java, modified and added classes to the Ariba Object Model.

Liaising with end-users on production issues and providing fixes.

Performed data configuration tasks in Ariba using Ariba Administrator and Inspector.

Production Support Lead for 1 year - and thus involved in Tasks and resource management and built a good rapport with the client

Provided Level 2 and Level 3 Production Support of Ariba eProcurement application.

Completed the end to end Rollout tasks for 7 regions.

Customize the Ariba Buyer Procurement and Travel and Expense modules according to the business needs. Activities include customizing the User Interface (UI) elements such as fields, choosers, checking conditions, writing triggers, and rule modifications

Responsible for configuring the file channel to pull and push data from CSV and XLS files.

Troubleshooting data and workflow issues.

Performed catalog management tasks.

EDUCATIONAL CREDENTIALS

Degree/Examination

University

Specialization

Month & Year of Passing

Master of Engineering in Software Systems

BITS Pilani, India

Software Systems

Apr 2017

Bachelor of Engineering (BE)

Amrita Institute of Technology and Science, India

Electrical and Electronics

Apr 2004

TECHINICAL EXPERTISE

Ariba On Premise (8.2,9r1, 9r2), Ariba On-Demand

Coupa P2P R20

Java-5, Java Script, HTML, XML, AML, AQL

Eclipse

Web logic 8.x

Database: SQL Server 2005, Oracle DB & PL SQL

Operating Systems: Windows 9x, NT, 2000

SharePoint, TFS

Remedy 7 – Change/Incident Management

AWARDS & ACHIEVEMENTS

STAR of the month award in Q1-16 by Infosys

Bravo-Excellence Award in Q4-10 at Infosys

PERSONAL DETAILS

Date of Birth : March 30, 1983

Marital Status : Married

Primary Skills : Coupa, Ariba On-Premise, Ariba On-Demand, Production Support

Passport No : M1234197

International Exposure : UK, USA, India

Valid Visa : H1-B

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