Data Entry Customer Service

Maria C. Rodriguez

**** ********* ***, ***** **, Bronx NY 10458, Cell: 929-***-****,

Home: 347-***-****

**************@*****.***

OBJECTIVE

To join a team where I can provide my knowledge in customer service, administrative support, and records management and utilize my bilingual communication skills to serve clients.

SKILLS

Microsoft Word, Excel, outlook

Paperflow Document Management Software

Experience with developmentally delayed adults

ScanDall Pro Document Management Software

Document and records management

Bilingual- Spanish

Over 3 years of data entry and keyboarding experience

Experience with records management including scanning, filing, and organize

Compliance with confidentiality

EDUCATION

Institute for Career Development (ICD)

DocuScan/Office Tech Certificate New York, NY 12/2014

Brooklyn Transition Center High School Brooklyn, NY 2012

High School Diploma

EXPERIENCE

Document Imaging Specialist

Hudson Community Enterprise Jersey City NJ 07306 8/2015 – 11/2017

Responsible for scanning, indexing and verify records accurately.

Maintaining accurate records including quality assurance, conversions and tracking of documents.

Performed work at established production rates

Perform minor scanner setup adjustments.

Perform other duties as assigned.

Medical Data Entry Specialist

Barbee Family Health Center (ACACIA NETWORK), New York, NY 04/2014 – 08/2014

Conduct intakes for new patients and enter intake data into ECM medical software

Answer telephones and route calls to appropriate parties as needed

Schedule patient appointments utilizing online schedule system

Prepare and scan all patient charts into ECM medical software in order to meet records keeping compliance

Organize and file patient charts as needed; Fax and make copies as needed

Document Management Operator

Institute for Career Development (ICD), New York, NY 12/2013 – 04/2014

Worked on large scale project for John H. Norton Law firm

Sorted and organized files in order to prep for scanning

Repaired and copied fragile documents

Sorted documents by their type and scanned documents

Performed quality assurance inspections before scanning

Entered appropriate data and saved file in secure PDF-A format

Ran queries to ensure all documents were “text readable” (OCR)

Assisted in supervising and teaching peers

Contact this candidate