Communications Manager

ERIN E. CAHILL

339-***-**** ********@*****.*** www.linkedin.com/in/erin-e-cahill

EXPERIENCE:

CATHOLIC CHARITIES OF BOSTON Boston, MA

Marketing and Sales Associate, Community Interpreter Services July 2017 – present

● Prepare and edit all outgoing letters, social media posts, promotional email blasts and regularly update company website with new content.

● Lead the sourcing, writing, editing of a monthly online newsletter for current and potential clients.

● Track website traffic and digital marketing campaigns success rate via click-through rates and new subscriptions.

● Create, proofread and copyedit all new marketing communications, while updating old outdated promotional materials.

● Coordinate with management on publicity opportunities and event-related advertisements.

● Attend networking events and meetings to connect with potential customers to further marketing efforts – improving the customer base and increasing revenue.

● Respond to all new customer inquiries providing information about interpreter services tailored to their specific needs.

● Assist in the hiring process and training of new staff and interns.

● Supervise program staff and oversee quality control of customer service being provided. Program Associate, Community Interpreter Services November 2016 – July 2017

● Coordinate scheduling at Community Interpreter Services, a social enterprise of Catholic Charities of Boston as part of the Refugee and Immigration Services division.

● Assist in managing large volume of daily client requests for interpreters. Locate and assign available interpreters, ensuring they have all relevant information.

● Promptly answer and screen routine phone calls and all email correspondence. IMMIGRATIONWORKS USA/OPPORTUNITY AMERICA Washington, D.C. Research and Communications Coordinator July 2014 – April 2015

● Managed media relations – monitoring policy developments and media coverage on immigration and workforce development.

● Sourced content, updated news clips, and edited format for two organization websites.

● Assisted management in preparation and editing of fundraising pitches, proposals and presentations.

● Conducted extensive background research for op-eds, in-depth policy reports, memos, and grant reports.

● Coordinated with organization president to source, proofread, and edit a monthly newsletter on relevant media coverage for organization’s national business coalition members.

● Provide support in preparation of materials and logistics for yearly Board of Directors meeting.

● Assisted in the scheduling, set up and organization of large scale conferences, panel sessions, focus groups, speaking engagements and Congressional meet & greet dinners.

● Provide president with prepatory materials for meetings and other scheduled activities.

● Maintain calendar and schedule for president, booking necessary travel and lodging. IRISH REFUGEE COUNCIL Dublin, Ireland

Communications Assistant March 2013 – June 2013

● Coordinated with Communications team in the organization of a national campaign to raise awareness about refugees and asylum seekers in Ireland through media coverage, political involvement and social networking.

● Assisted in crafting, and editing content for press coverage of the campaign and events.

● Collaborated with Communications team on fundraising efforts for events and provided logistical support for organization of a national Day of Action. UNITED STATES SENATOR SCOTT BROWN (R-MA) Washington, D.C. Scheduling Intern January 2011 – May 2011

BOSTON CITY COUNCIL Boston, MA

Research Assistant for Councilor Salvatore LaMattina July 2009 – December 2010

● Lead the sourcing, writing, editing of press releases and position letters relating to current events, pending legislation, and recent proposals.

● Conducted background research into proposed legislation and special committee issues.

● Provided materials, resources and information to both local press and district constituents, crafting new content when necessary.

● Coordinated with Councilor on public relations, publicity opportunities and promotion of the campaign website and social networking pages.

● Assist with the coordination of speaking engagements, neighborhood events, town hall meetings. HOUSES OF THE OIREACHTAS Dublin, Ireland

Dáil Éireann (Irish Parliament) Intern January 2010 – April 2010 THE BOSTON GLOBE Lexington, MA

Editorial Assistant, Northwest Bureau July 2008 – December 2008

● Wrote features and news shorts for the biweekly regional section and assisted in the reporting and interviewing for breaking news and several large stories

● Organized and compiled the weekly news briefs submitted by reporters for the 40 cities and towns covered in the two Northwest zones

EDUCATION:

TRINITY COLLEGE DUBLIN Dublin, Ireland

LLM International and Comparative Law November 2013 Completed a Post Graduate Masters program that included modules in Human Rights Law, Comparative Civil Rights, Humanitarian Law, and International Family Law, among others. NORTHEASTERN UNIVERSITY Boston, MA

Bachelor of Arts in Journalism January 2011

Minor in Law, Policy, & Society

GPA: 3.49, graduated Cum Laude

Awards: University Honors Program, Academic Scholarship, Dean’s List SKILLS & PUBLICATIONS:

• Conversational Spanish

• Excellent editing skills

• Able to translate complex text into easily readable material

• Well-versed in social networking platforms

• Working knowledge of content management systems, such as WordPress

• Demonstrated ability to work under pressure and on-deadline

• Adept at managing multiple projects simultaneously

• Practiced in the art of scheduling and time management Teens getting a leg up on college

The Boston Globe, published August 28, 2008

Doctor injects realism in TV show

The Boston Globe, published November 13, 2008

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