Sales Customer Service

Professional Summary

Skills

Experience

Education

JEFFREY D. O'NEAL

**** ******* ****** ******* **** Southwest, Austell, GA 30106 (H) 305-***-**** ****.*********@******.***

Accomplished sales person with over 15 years of sales experience in diverse sales environments including timeshare marketing and yellow page sales. Goal-oriented and dedicated to high levels of customer satisfaction and exceeding aggressive sales goals.

Communication Creating Good Rapport

Active Listening Critical Thinking

Overcoming Objections Persuasion

Skilled Negotiator Goal Oriented

Appetite for Closing History of Achievement

Marketing 05/2014 to 07/2018

Hyatt Residence Club – Key West, FL

Responsible for booking owners on property both by phone and face to face to offer them an opportunity for an owner update with one of our sales representatives

Presented and closed Residence Club ownership presentations to pre qualified potential owners and guests

Pre called owners to book their owner update

Provided excellent customer service skills to all guests Meet and exceed job performance standards and production standards set by management

Promoted to In-House Marketing Lead 6/1/2018

Top Marketer 2017 and First and Second Quarter 2018 Sales 02/2009 to 04/2014

Danger Charters Inc. – Key West, FL

Accountable for the day-to-day operations for sailing charters in Key West Demonstrated extensive customer services and people skills Generated sales; actively involved in promotion, event and tour sales for the company

Outside Sales 09/2002 to 12/2009

Yellow Book USA – Atlanta, GA

Maintain assigned account bases and kept accurate records, proposals for yellow page and internet advertising while developing new accounts. Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible. Worked closely with clients to identify their needs and challenges and provide solutions-oriented campaign themes

Deliver advertising or illustration proofs to customers for approval 2006 Presidents Circle of Execellence

Promoted to District Sales Manager 2007

High School Diploma: General Studies May 1997

Roosevelt High School - Atlanta, GA

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