Claims Adjuster
Resume:
Zaan Williamson
**** ***** ***** ***** ************, FL 32208 (904) 608 - 5566 *********@*****.***
Professional Summary
Licensed Claims Adjuster experienced in reviewing damage appraisals, determining coverage and paying claims. Organized and detailed- oriented investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled developing innovative solutions to complex problems.
Skills & Abilities
●Multi State Claims Adjuster Licenses.
●Insurance policy coverage knowledge.
●Professional phone etiquette.
●Excellent communications skills.
●Customer service-oriented.
●Works well under pressure.
●Pleasant demeanor.
●Highly motivated.
●Excellent planner and coordinator.
●Accurate and detailed.
●Skilled multi-tasker.
●Critical thinker.
●Team building.
●MS Office, Excel and Outlook.
●Types 55 WPM.
Employment History
Inside Property Adjuster Worley/State Farm Jacksonville, FL & Johns Creek, GA August 2017 – October 2017
●Investigate, analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages.
●Processed property loss claims by using Xactimate estimates.
●Issued benefits accurately and timely based on policy coverage’s.
●Created action plans to bring claims to full resolution.
Bus Operator Jacksonville Transit Authority Jacksonville, FL November 2009 – August 2017
●Operation of a bus in a safe and efficient manner.
●Communicates with co-workers, management, and others in a courteous and professional manner.
●Conforms with and abides by all regulations, work procedures and instructions.
Client Liaison Insurance Professionals Stone Mountain, GA September 2000 - June 2009
●Obtain client information to complete multi-line insurance quotes.
●Contact insurance carriers to report homeowner’s claims, auto claims, business interruptions, workers compensation, etc.
●Assist as a liaison for medical claims, to include contacting the physician’s office to obtain medical records and proper billing, obtaining contents inventory, obtaining information for subrogation.
Zaan Williamson
2421 Saint Leger Drive Jacksonville, FL 32208 (904) 608 - 5566 **********@*****.***
Education
Florida A & M University Chemical Engineering
Tallahassee, FL August 1988 – May 1991
ITT Technology Institute Information Technology
Jacksonville, FL May 2015 – December 2015
Licenses
Florida 6-20 All Lines Adjuster License
License # W398337
OTHER STATE LICENSES
GA, ME, SC, AL, DE, MI, TX, LA, MS, NC, AR, MN, OK, WV, KY, NH, VT
Florida Notary
Certifications
State Farm Auto Certification
State Farm Estimatics Certification
State Farm Policy Certification
Tower Hill Insurance Adjuster Certification
USAA IA Certification
LCPIC Certification
TWIA/TFPA Desk Examiner Certification
TWIA/TFPA Residential Field Adjuster Certification
TWIA Commercial Field Adjuster Certification
Contact this candidate