ANURADHA BHATIA

SUMMARY:

Seasoned Test Manager with extensive experience of Software Development across industries.

Outstanding project leader with the ability to manage numerous concurrent initiatives in a demanding environment while managing, motivating and guiding teams.

Liaison with Program/Project managers to manage expectations for the testing stages of the project.

Have 'test to break' attitude, assurance for quality, and attention to detail in user point of view.

Responsible for Overall Test Strategy for the Projects within business and XLOB.

Attend appropriate Project boards and team meetings

Proven talent for building effective relationships. Demonstrated communication and presentation skills. Experience applying standard Software Development Lifecycle methodologies.

Have competitive knowledge of and experience with tool sets necessary for Project management, test management and issues tracking.

Deliver Test progress and Risk and Issues weekly reports to senior leadership

Completed CSM certification and have worked actively in an agile environment.

EXPERIENCE:

John Wiley and Sons

Test Manager/ SQA lead May2013 - present

Currently involved in an ERP (Enterprise Resource Planning) initiative which enables the automation and integration of the company’s core businesses, to result in simplification and increased effectiveness. Wiley used twenty different large sized complex and old systems. By converging these many systems to a SAP Platform, we will benefit for improved process quality and faster time to market competition. A simplified ERP landscape will enable us to focus our resources on developing new capabilities instead of supporting redundant complex systems.

Worked on multiple projects for usage count and reporting of the content via the reporting admin tool for competitors benefit and JAS, the content view on handheld devices across multiple browsers to be up to date with the market.

Responsibilities:

Implemented a Quality Assurance Testing Organization which includes both offshore and onshore test teams to ensure effective testing methods and QA best practices are adhered to throughout the organization.

Managing the integration of the Wiley core systems with SAP and is an ongoing initiative till may of 2018 before implementation

Define, specify and implements standards, methods, and procedures for inspecting, testing, and evaluating the performance and reliability of all software applications.

Defines test plans, schedules, and resource requirements as well as manage overall process quality goals to meet software specifications and customer requirements.

Directly accountable for full testing lifecycle delivery which spans the complete scope of application testing, including, but not limited to functional, system, integration, performance, regression testing.

Have overall responsibility for test planning and test management which includes strategy, estimation, planning, budgeting, and execution oversight for the full testing life cycle.

Work closely with Project/Product Manager(s) in the development of project plans, schedules, and estimate, responsible for providing input and guidance to ensure all testing requirements and test planning activities are accounted for.

Accountable to Produce senior management level project status reports and other required artifacts as requested. Evaluate, identify and recommend test team staffing requirements; lead sourcing and fulfillment activities to sustain sourcing supply requirements to support delivery objectives.

Responsible for approving all production releases, which includes coordinating any corporate release meetings, reviewing QA waiver requests and scheduling all production ‘smoke’ tests.

Work with staff members to develop individual development and training plans to help improve and assign resources to work efforts based upon experience, availability and skill levels

CITIBANK (CITICORP INC.), NY August 2009 – May 2013

QA Lead/Test Manager

Managed a newly acquired project to re-engineer all front-end applications into one main platform. The objective of Rainbow USA was to simplify the existing back-end complex and overlapping systems environment and consolidate CBNA's core processing on a single platform. Incremental Modernization effort was also being undertaken to centralize and parameterize the Customer and Product engines, providing the agility missing in the current technology environment .Worked on the Best Practices 24 Hr. bank Card Payment project in compliance with the Credit card rules, risk and compliance issues and decommissioning of Smith Barney accounts now termed as MSSB from the Citibank systems and replacing sb.com with Pershing as a Brokerage clearing agent, as part of the PWM conversion process.

Responsibilities:

Worked with the business group to define the business requirements and working with the developers to draft the functional requirement document

Created and managed SIT and UAT testing schedule and work plan in UAT for Production deployment and support.

Analyzed and assigned a large variety of issues to ensure smooth and quick resolution through the development lifecycle for SIT and UAT testing across all projects

Coordinated test planning efforts, requirements management, test management and issues tracking to identify the appropriate guidelines for SIT and UAT testing phases.

Oversaw test execution, report results, and metrics. Tracked and reported on the team's progress and defined the testing strategy for the stake holders.

As part of the conversion from MSSB to PWM for the Pershing application assisted in data conversion validation and integration with other legacy systems.

NYSE

Senior QA Lead March 2008 - June 2009

Match Point, portfolio-based, point-in-time electronic equity trading system designed to provide an optimal solution for liquidity discovery by creating a centralized, neutral matching environment based upon anonymity, open access, point-in-time operations, sophisticated algorithmic modeling and advanced portfolio management capabilities. Worked on the enhancement where 7 intraday sessions were introduced for trading at different times of the day and payments and settlements were done with the back end applications that were tested by the team. Trade Test, a customized tool, used the FIX messaging system (FIX Protocol) for order management for equities and options. Worked on their E broker Hand Held to enable Floor Brokers connectivity to Match point and access to multiple intraday sessions.

Responsibilities:

Document, communicate and review requirements with product and project team members and sponsors using Quality center.

Co Ordinate Execution of established test cases in the propriety tools : Trade Test and Navigator

Accurately record and clearly document all actual results compared to expected results for payments and settlements of the trades executed.

Created the SIT and UAT Testing Strategy document for the manager and created SIT Test Plans for management

Maintain well organized record of test results and generate historical analysis of test results.

Record the bugs in the custom application Team Track and assist in retesting it once fixed.

Communicated with developers, product managers, and technical support specialists on product issues and Ensure complete documentation is available for all enhancements, bug fixes and new products.

Resolving connectivity and trade related issues, certification testing with new clients and brokers via Trade Test and gateway connections.

Working on the in-house tools like Navigator, Trade Test, Customer Gateway and GTM interfaces to support real time pricing and updating of trades and prices

Morgan Stanley October 2007 – February 2008

QA Lead/Project Manager

GWM (Global Wealth Management) a leading investment banking group providing a wide range of services in the financial sector to its net worth clients, corporate and government. The tool bar and web based applications mainly deal with order entry for Fixed income, mutual funds, equities and options with different product types like AAA, IRA,Choice select and many more.

Responsibilities:

Responsible for creating business components in Quality center for Brokerage / Trading applications and in developing Test cases for Equities, Mutual funds, Options, Bonds.

Analysis of business requirements and system requirements of the Portfolio Management, trading fixed income, Mutual funds, Options.

Organized Business and Functional Requirement review sessions with project team.

Developed test plans for GUI, Functional Testing, System Testing and User Acceptance Testing.

Developed requirement traceability matrix for effective script creation and designed Master Scripts to invoke sub scripts. Involved in creating Periodic Status Reports. Conduct daily/weekly testing status meetings for end to end testing suite.

Extensively involved in SIT and UAT planning and preparation of the test deliverables. Worked closely with Business resources and project team to define and implement test deliverables and quality goals.

Participated in the full product development lifecycle and managing initiatives from perception through to launch, while setting and managing the right expectations with all relevant stakeholders and business

JP Morgan Chase February 2007 – September 2007

SQA Test Lead

Worked on a conversion Project of Heritage Delaware and Syracuse sites to the end State Platform for all Controlled Disbursement Accounts in the Treasury Services Line of Business which Provides control over idle balances, to optimize loan and investment opportunities by determining funding requirements for daily FED and internal presentments. Gathered business requirements, developed functional specification and QA test scripts using Mercury Quality Center

Responsibilities:

Supervise the planning and preparation of test deliverables. Worked closely with Business resources and consult with project team to define and implement quality goals.

Provide clear deliverables and specify information required from users to determine application effectiveness, Performance testing and defect reporting through documentation (test scripts, test plans, test results in Mercury Quality Center).

Worked with the Project Manager to enhance the complete SDLC process and create managerial reports for the progress of the test.

Escalate issues to QA leadership that impede the test effort and create reports for follow-up with senior management.

CITIBANK (CITICORP INC.), NY February 2002 – January 2007

Project Manager / QA Lead

Worked on Branch Check Image Capture project (In Compliance with the Check Clearing Act of the 21st Century) that on completion, implemented check image capture of deposited items for the 2 NJ pilot branches and a requirement of the Check 21 federal legislation. Worked closely on Standard ATM Online Deposit Processing Project. A team lead for the First American Bank (Texas) and Bank of Puerto Rico conversion into Citibank applications and systems. Overall Project lead to assure the successful conversion to the Legacy systems of the bank. Worked on various internal projects including a Web Application Concierge, to enhance the current working applications within the bank effecting the main applications used by the tellers all across the nation in the financial centers.

Responsibilities:

Worked closely with Business and QA resources and the project team to analyzing the requirements

Responsible for creating and updating the quality performance scripts for a client-server web application

Provided clear deliverables to ensure the execution of best practices within all projects.

Manage defect tracking process, defect reporting, and dissemination of QA information

Define test plans and ensures successful implementation and Identify the appropriate test guidelines

Escalate issues to QA leadership that impede the test effort and monitor and approve the builds in the QA environment

Oversee test execution, report results, and metrics. Track and report on the team's progress and defects.

QA Lead Tester April 2001 – January 2002

Coordinated in a team for the California Federal Bank Conversion, the Golden State bank recently merged with the Citicorp group. Doing End-to-End testing of all the applications involved in the conversion. Worked on the Citigold conversion to the regular CAS and TIPS system. Participated in European American Bank and PBG (Private Banking Group) conversion to Citibank. Actively involved in the conversion of IPB (International Private Banking) an international division of Citibank for their most preferred customers.

Responsibilities:

Performed UAT & IST testing using internal test tools.

Security checked in all Account Selection Functionality and validated Error messages.

Tested the Citismart application used for verification of daily financial transactions.

Prepared System trouble reports and logged them as defects

Validated Graphical Resolution by performing Graphical Resolution test on all its web pages.

Pitney Bowes, CT November 1999 – March 2001

QA Analyst

The Mailing Machine software (GALAXY II) is a new product capable of automating the mailing process. GUI software called PCT (Product Configuration Tool) was developed to automate the manufacturing of this machine in production line. Testing was done with this tool to automate the manufacturing process. Functional Testing was done with actual GALAXY machine using WinRunner 6.0. Microsoft word was used for documentation, test plans and defect reporting and tracking.

EDUCATION

Bachelors, Political Science (Hons), Masters in English.

CSM Certified.

Contact Info: 917-***-**** (Cell no.) ac6eb4@r.postjobfree.com

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