OfficeManager
Resume:
Asmaa Saied Ahmed Abd El Tawab
**, **-**** **.. ***** El Rashed.
Heliopolis
Cairo
Egypt
***********.*****@*****.***
Dear Hiring Manager,
I would like to have the opportunity to work at your company, as your company has attracted my special interest.
I would appreciate giving me the opportunity to discuss my qualifications in person and would be glad to fix an interview.
Additional, I have included a copy of my curriculum vitae, a brief statement of my research interests in the fields of Logistics, customer service, public relations and Office Management.
Please feel free to contact me for any questions or requests for further documentation. I am reachable at the address listed, via the Internet at ***********.*****@*****.***, or at Egypt Cellphone +2-010*-****-*** I look forward to hearing from you. Thank you very much for your consideration!
Respectfully yours,
Asmaa Saied
2 Page Asmaa Saied
Asmaa Saied
18, El-Forn st., Haron El Rashed, Heliopolis.
Cell Phone: +2-010*-****-***
Email: ***********.*****@*****.***
Work Objective
Seeking a challenging job in a highly motivating organization where I can further develop my skills to improve my performance. Personal Data
Date of Birth : 13th of November 1980
Place of Birth : Cairo
Nationality : Egyptian
Gender : Female
Marital Status : Single
Education
University : Ain Shams University,
Faculty of Arts, Tourism department, English section.
High School : El Namozageya School
Work Experience
November 2014-October 2017 IEC Medical systems
Main Agent for the largest suppliers of Cancer treatment equipments Job Title:
Office Manager, Assistant CEO & Sales Manager
Job Duties:
1. Coordinating between all departments in the company to reach the maximum level of following company’s processes.
2. Reorganizing and formulating the internal office procedures. 3. Attending meetings with the CEO and writing all meeting points and reports & follow up the required tasks on time with the team. 4. Preparing technical and financial offers for the tenders. 5. Booking the customer’s purchase orders with the suppliers. 6. Following up the shipping procedures with both suppliers & the forwarders & updating the customers.
7. Follow up the payments of each order.
8. Handling customers’ & suppliers’ complaints.
9. The priority of my jobs is mainly fixed on making sure that the customer gets the order on time and receives all the related documents complete with the highest of level of service & professionalism. 10. Preparing weekly reports for all pending issues to facilitate the follow up mission and to determine the work progress against agreed plan. 3 Page Asmaa Saied
11. Establishing and maintaining a comprehensive filling system. 12. Following up sales department offers until receiving the relevant PO or the offer’s expiry date.
13. Maintaining proper banking procedures through issuing Bid Bonds as well as final letters of guarantee related to tenders. 14. Providing different administrative support for all the team. 15. Coordinating meetings with our suppliers & handling hotel reservations and Airport pick up.
16. Arranging for the events of the company and preparing all te required materials.
17. Developing and conducting training programs for new staff members. 18. All secretarial & administrative works.
19. Filing and date entry.
November 2009-Aug. 2014 Shehab Engineering corp.
Main Agent for the largest Pharmaceutical suppliers Job Title:
Customer Service Representative
Job Duties:
1. Writing technical and financial offers.
2. Preparing payment terms and conditions of each offer. 3. Booking the supplier’s purchase orders.
4. Following up the shipping procedures with both the principal & the forwarder.
5. Issuing all purchase orders using a highly developed computer program “Great Plains Enterprise”
6. Preparing the order status program for back orders and purchase orders.
7. Handling customers’ & principals complaints.
8. The priority of my jobs is mainly fixed on making sure that the customer gets the order on time and receives all the related documents complete.
9. Calculating commissions and instigating the foreign principals for payment.
10. Preparing weekly reports for all pending issues to facilitate the follow up mission and to determine the work progress against agreed plan.
11. Establishing and maintaining a comprehensive filling system. 12. Preparing competitors’ pricing study.
13. Following up sales department offers.
14. Preparing samples required in coordination with stores manger. 15. Maintaining proper banking procedures through issuing Bid Bonds as well as final letters of guarantee related to tenders. 16. Providing different administrative support for all the team. 17. Coordinating meetings with our suppliers in USA & Europe. 18. Reorganizing and formulating the internal office procedures. 19. Developing and conducting training programs for new staff members.
20. All secretarial & administrative works.
21. Filing and date entry.
4 Page Asmaa Saied
January 2006-July 2009 Sunny Medical Group.
Job Title:
President's office manager
Job Duties:
1. All secretarial & administrative works.
2. The link between the suppliers & customers.
3. Filing and date entry.
4. Handling and solving customer complains.
5. Responsible for hard calls.
6. Handling meetings & taking points of meeting.
7. Managing medical representatives and their outdoors meetings & reports.
February2004-Nov. 2005 Quick Tours
Job Title:
Tour operator
Job Duties:
1. Sales & marketing
2. Sending and receiving e-mails from our agents broad wide. 3. Collecting mail lists and marketing for the hotels. 4. I was the right hand of the owner
November 2002-January 2004 Game Valley
Job Title:
Public Relation Officer
Job Duties:
1. Handling and solving customer complains.
2. Responsible for hard calls.
3. Provides best possible service to the customers to achieve highest level of customer satisfaction.
5 Page Asmaa Saied
Personal Profile
Hard worker, fast learner, reliable, organized and Self-motivated.
Handling challenging work with efficiency.
Communication & sociable
Creativity
Patience
Leading and managing
Work under pressure.
Interests
Sports : Swimming and Running.
Computer : very interested with the Internet Searching and communication.
Language Proficiency
Reading Writing Speaking
Mother Tongue
Arabic
First Language
English: Excellent Excellent Very Good
Computer Skills
Excellent user of:
Internet
Word
Excel
PowerPoint
PDF amendments
Contact this candidate