* **** ***** *****

Asmaa Saied Ahmed Abd El Tawab

**, **-**** **.. ***** El Rashed.

Heliopolis

Cairo

Egypt

+2-010*-****-***

ac6e75@r.postjobfree.com

Dear Hiring Manager,

I would like to have the opportunity to work at your company, as your company has attracted my special interest.

I would appreciate giving me the opportunity to discuss my qualifications in person and would be glad to fix an interview.

Additional, I have included a copy of my curriculum vitae, a brief statement of my research interests in the fields of Logistics, customer service, public relations and Office Management.

Please feel free to contact me for any questions or requests for further documentation. I am reachable at the address listed, via the Internet at ac6e75@r.postjobfree.com, or at Egypt Cellphone +2-010*-****-*** I look forward to hearing from you. Thank you very much for your consideration!

Respectfully yours,

Asmaa Saied

2 Page Asmaa Saied

Asmaa Saied

18, El-Forn st., Haron El Rashed, Heliopolis.

Cell Phone: +2-010*-****-***

Email: ac6e75@r.postjobfree.com

Work Objective

Seeking a challenging job in a highly motivating organization where I can further develop my skills to improve my performance. Personal Data

Date of Birth : 13th of November 1980

Place of Birth : Cairo

Nationality : Egyptian

Gender : Female

Marital Status : Single

Education

University : Ain Shams University,

Faculty of Arts, Tourism department, English section.

High School : El Namozageya School

Work Experience

November 2014-October 2017 IEC Medical systems

Main Agent for the largest suppliers of Cancer treatment equipments Job Title:

Office Manager, Assistant CEO & Sales Manager

Job Duties:

1. Coordinating between all departments in the company to reach the maximum level of following company’s processes.

2. Reorganizing and formulating the internal office procedures. 3. Attending meetings with the CEO and writing all meeting points and reports & follow up the required tasks on time with the team. 4. Preparing technical and financial offers for the tenders. 5. Booking the customer’s purchase orders with the suppliers. 6. Following up the shipping procedures with both suppliers & the forwarders & updating the customers.

7. Follow up the payments of each order.

8. Handling customers’ & suppliers’ complaints.

9. The priority of my jobs is mainly fixed on making sure that the customer gets the order on time and receives all the related documents complete with the highest of level of service & professionalism. 10. Preparing weekly reports for all pending issues to facilitate the follow up mission and to determine the work progress against agreed plan. 3 Page Asmaa Saied

11. Establishing and maintaining a comprehensive filling system. 12. Following up sales department offers until receiving the relevant PO or the offer’s expiry date.

13. Maintaining proper banking procedures through issuing Bid Bonds as well as final letters of guarantee related to tenders. 14. Providing different administrative support for all the team. 15. Coordinating meetings with our suppliers & handling hotel reservations and Airport pick up.

16. Arranging for the events of the company and preparing all te required materials.

17. Developing and conducting training programs for new staff members. 18. All secretarial & administrative works.

19. Filing and date entry.

November 2009-Aug. 2014 Shehab Engineering corp.

Main Agent for the largest Pharmaceutical suppliers Job Title:

Customer Service Representative

Job Duties:

1. Writing technical and financial offers.

2. Preparing payment terms and conditions of each offer. 3. Booking the supplier’s purchase orders.

4. Following up the shipping procedures with both the principal & the forwarder.

5. Issuing all purchase orders using a highly developed computer program “Great Plains Enterprise”

6. Preparing the order status program for back orders and purchase orders.

7. Handling customers’ & principals complaints.

8. The priority of my jobs is mainly fixed on making sure that the customer gets the order on time and receives all the related documents complete.

9. Calculating commissions and instigating the foreign principals for payment.

10. Preparing weekly reports for all pending issues to facilitate the follow up mission and to determine the work progress against agreed plan.

11. Establishing and maintaining a comprehensive filling system. 12. Preparing competitors’ pricing study.

13. Following up sales department offers.

14. Preparing samples required in coordination with stores manger. 15. Maintaining proper banking procedures through issuing Bid Bonds as well as final letters of guarantee related to tenders. 16. Providing different administrative support for all the team. 17. Coordinating meetings with our suppliers in USA & Europe. 18. Reorganizing and formulating the internal office procedures. 19. Developing and conducting training programs for new staff members.

20. All secretarial & administrative works.

21. Filing and date entry.

4 Page Asmaa Saied

January 2006-July 2009 Sunny Medical Group.

Job Title:

President's office manager

Job Duties:

1. All secretarial & administrative works.

2. The link between the suppliers & customers.

3. Filing and date entry.

4. Handling and solving customer complains.

5. Responsible for hard calls.

6. Handling meetings & taking points of meeting.

7. Managing medical representatives and their outdoors meetings & reports.

February2004-Nov. 2005 Quick Tours

Job Title:

Tour operator

Job Duties:

1. Sales & marketing

2. Sending and receiving e-mails from our agents broad wide. 3. Collecting mail lists and marketing for the hotels. 4. I was the right hand of the owner

November 2002-January 2004 Game Valley

Job Title:

Public Relation Officer

Job Duties:

1. Handling and solving customer complains.

2. Responsible for hard calls.

3. Provides best possible service to the customers to achieve highest level of customer satisfaction.

5 Page Asmaa Saied

Personal Profile

Hard worker, fast learner, reliable, organized and Self-motivated.

Handling challenging work with efficiency.

Communication & sociable

Creativity

Patience

Leading and managing

Work under pressure.

Interests

Sports : Swimming and Running.

Computer : very interested with the Internet Searching and communication.

Language Proficiency

Reading Writing Speaking

Mother Tongue

Arabic

First Language

English: Excellent Excellent Very Good

Computer Skills

Excellent user of:

Internet

Word

Excel

PowerPoint

PDF amendments

Contact this candidate