Customer Service Office Assistant
Resume:
Shareka Lewis
Dallas, Tx
*************@*****.***
PROFESSIONAL EEXPERIENE
10+ years customer service
10+ years experience in office clerical positions
5+ years caregiver experience
Computer Skills: Microsoft Office Suite, Microsoft outlook, Windows NT, Windows 2010, Excel, Access, and Power point, Cargo Spot.
Core Strengths: Highly motivated, performs well under pressure, skilled at multitasking, exceptional organization skills, excellent communication skills both orally and in writing, team player, eager apprentice.
WORK EXPERIENCE
Family Dollar-Assistant Manager 01/16-08/16 Delhi, LA
Provide customer service in a retail environment
Responsible for all opening and closing procedures
Verify and enter cash deposits
Work and Lead crew in Daily store routines
Check in, unload, and breakdown inventory upon receiving shipment .
Prepare end-caps and store modules.
Monroe Regional Airport 10/2014-10/2016, Monroe, La
Enter shipping document information in data system; generate and proof read data entry printouts for accuracy and correct discrepancies.
Tracking and tracing cargo status, transit time, arriving discharge, and final arrivals.
Prepare documents related to cargo delivery including dispatch orders, coordinate cargo delivery by LFD (last free day) to avoid demurrage and other charges.
Verify transportation related invoices and enter shipping related events into system promptly.
Work with airlines to resolve AMS issues.
Arrange in bond and warehouse transfers.
Make Import Services fee payments to airlines.
Update profiles and manifest on spreadsheets.
Breakdown documents upon receiving airline pouch for distribution to internal/external brokerage.
Home Depot RDC-Import/Export General Office Assistant 7/09-09/14 Dallas,Tx
Provide front office support to a busy face paced environment.
Prepare warehouse and highway documentation.
Process in coming and going bills for warehouse and customers.
Follow Dangerous Goods requirements and regulations, SOP, and company policy.
Verify and keep records on import and export shipment.
Education
Career Technical College Monroe, La
Bachelor of Arts in History, May 2017
Graduated Cum Laude
ADDITIONAL SKILLS
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