Customer Service Accounts Payable

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

DON SHARPE

**** * ****** **, *** 1089, GARLAND, TEXAS 75042 (H) 972-***-**** **********@*****.***

Results-driven Accounts Payable Clerk with a strong attention to detail and a desire to help transform business operations promptly. Expert in processing payments to ensure outstanding debt is minimized and excess fees and interest are avoided. Knowledgeable in verifying information within the accounting ledger with information from the vendor to ensure accuracy of payments processed.

Results-driven Accounting Clerk offering experience processing general journal entries, creating check payments for vendors and eliminating errors in accounting books.

Proficient Accounts Payable Clerk bringing expertise in payment processing, invoice control and customer service.

Payment processing

Customer service

Strong communication skills

Experience with Great Plains

Internal control management-

made sure that customer was

not paid twice for same

invoice

Self-starter

Quick learner for new

processes and additional jobs

that may be required

APRIL 2004-JULY 2016

Accounts Payable Clerk First Preston HT Addison, TX Ensured vendor files were accurate and up-to-date to expedite payment processing.

Entered all invoices requiring payment via check or bank draft. Trained and mentored new team members and managers on accounts payable systems and policies.

Processed payments and applied to customer balances. Generated accounts payable reports for management review. Researched topics and completed due diligence to resolve issues in a timely manner.

Set up and updated customer accounts with interactions, payments and personal information.

EDUCATION

OTHER WORK

EXPERIENCE

JANUARY 2000-JUNE 2004

Big and Tall Salesperson Dillard's Dallas, TX

Improved customer service and telecommunication skills to build lasting relationships.

Fostered lasting relationships with customers building loyalty and expanding client bases.

Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts. Asked appropriate open-ended questions to discover prospects' needs and requirements.

Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities. Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory. 1974

Master of Arts: History

Texas Tech University, Lubbock, TX

1977

Teaching Certificate: Math, Broadfield Social Studies, Education The University of Texas at El Paso, El Paso, TX

1972

BBA: Management

Texas Tech University, Lubbock, TX

Additional experience: high school teacher, retail, and mortgage co.

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