IT Project Manager

Ben Williamson

Mobile 540-***-****

************@*******.***

Summary: Project manager with over 14 years of technical and business experience. Proven project management skills in enterprise-wide technology migrations and solution implementations. Demonstrated ability to perform technology assessments, develop strategic recommendations, and optimize business processes.

PROFESSIONAL EXPERIENCE

Accenture

May 2013 – Present

Technical Infrastructure Consultant

Project Manager

Manage all phases of project planning and execution for a portfolio of medium and large projects at Duke Energy.

Create, staff and lead project teams. Provide leadership, oversight management, delegation, and coordination to the various internal and external organizations that are providing services to the project.

Drive the process of project planning including scope definition, estimating, schedule formation and monitoring, cost control measures, procurement/contracting strategies, equipment selection, vendor selection, start-up and commissioning plans, and integration processes.

Program/Project Manager

Managed internal OneDrive for Business sync client and Exchange Online projects.

Developed methods to successfully track and manage the deployments of the OneDrive for Business sync client and Exchange Online to 400K + employees in 63 countries.

Scheduled user migrations and built migration batches to meet daily and weekly schedules.

Worked with cross-functional teams to identify, coordinate and migrate user data.

Developed communications to advise users of the retirement of two legacy solutions and introduce them to Accenture's new cloud file storage and sharing solution.

Worked with Accenture’s IAM team to properly license and schedule communications for all user migrations.

Business Function Designer/Functional Lead

Served as Functional Lead for four internal projects, in charge of driving the completion of deliverables.

Created and managed requirements traceability matrixes, service offerings, test approaches and test plans for all projects.

Provided support for project/program management activities, developed project plans, provided schedule status and reported issues/risks/actions.

Supported the delivery for project lifecycle phases, requirements, design, and test through deployment.

Worked with technical teams to capture work efforts, document tasks, coordinate across teams and support creation of work products/templates.

Created and managed internal and external project communications.

Provided process improvement recommendations for program management best practices.

Application Lead

Served as Application Readiness Process & Improvement Lead for IRS Windows 7 and Office 2010 deployment providing project and workstream management.

Managed documentation and maintenance of the application readiness process including efficiencies/enhancements.

Identified issues/bottlenecks with the application readiness process and assisted in resolving/implementing improvements as needed.

Mapped the System Center Configuration Manager (SCCM) patch management process for senior management. Worked with the various stakeholders and Subject Matter Experts (SME) to validate the process and produce the process map as well as modify the existing process to bring it up to date.

Focused Management, Inc.

May 2012 – May 2013

IT Specialist / IT Business Analyst

Performed in-depth research and made recommendations on existing and emerging technologies, industry trends and alternative system designs to support current and evolving business requirements and expand organizational capabilities.

Represented Department of Defense (DOD) agency on initiatives and projects and participated in the collaboration of information with other federal agencies, government organizations and private industry on new and innovative technologies, products and services.

Researched, analyzed, and recommended integrated technology solutions for agency initiatives in cloud-based services and mobile technologies.

Prepared IT vision and strategy work products, technology and product analysis, white papers, and responses to management queries on technology and product related topics.

Analyzed, captured, documented and mapped As-Is and To-Be business processes. Developed new and revised existing policies, procedures, process narratives, and Standard Operating Procedures (SOP).

Serco

May 2009 – May 2012

IT Project Manager

Managed IT projects and lead team efforts in the integration and implementation of major Army systems with complex parameters and sensitivities, including planning, validating, analyzing, and resolving technical and resource issues.

Presented project briefings to high-level DOD directors and key administrative personnel.

Served as Technical SME and Product Manager, providing technical knowledge and supporting requirements analysis, acquisition, planning, integration, and implementation of IT systems to support Headquarters Department of the Army (HQDA), DOD, and Joint Service activities.

Established technical specifications and standards, identified risks and benefits of solutions and made recommendations to senior management regarding the acquisition of applicable IT equipment in support of approximately 14,000 individuals in over 80 organizations within HQDA.

Participated in technology planning and provided guidance in support of life-cycle program management. Managed semiannual consolidated buy projects in support of HQDA.

Worked with vendors to validate potential sources for commercial acquisition, obtain quotes, pricing and product availability.

EDUCATION

The University of Mary Washington Fredericksburg, VA 2008

Bachelor’s Degree – Business Management and Leadership

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