Business Analyst/System administration/Developer

Curtiss Wakefield

Guilford, CT ***** 475-***-**** *******@*******.***

QUALIFICATIONS PROFILE

Resourceful professional offering stellar business analysis, process improvement, and technical expertise coupled with strong analytic and problem-solving skills

Business Analysis • Coding • Database Design • Data Warehousing • Project Management

Needs Assessments • Cross-functional Team Building • Complex Problem Resolution

Performance Metrics • Data Analysis • SQL Queries & Reporting

Process Improvement • IT • Talent Management & Team Leadership

Key Strengths

Change agent with track record for strengthening business operations by introducing technology enhancements and manipulating large sets of data to improve performance.

Adept at optimizing data management systems by creating / maintaining requirements and executing improvements.

Proven track record of leading projects and serving as valued team player.

Tenacious contributor with ambitious and action-oriented commitment to surpassing targets.

Expert problem resolution talents while leading project management initiatives.

Demonstrated experience in Data Validation using SQL/Access/Excel

Performed Data mapping for GIS systems using UML

CAREER HIGHLIGHTS

Eversource ( 2018 February – March)

Contract Project Manager

Managed GIS ETL project as part of a greater Work and Asset management project. Worked with other contractors and business leads to create a project plan that linked all the different area prerequisites.

UNITED ILLUMINATING COMPANY (1982 – 2017)

Senior Business Systems Analyst – Electric System Operations (2016 – 2017)

Served as the primary liaison between IT and business area management and bargaining unit employees.

Key Achievements:

Maintained responsibility for providing system administration and business analysis services related to mobile applications in the business unit.

Analyzed reports created for upper management from mobile scheduling application and found inconsistencies in the reports by comparing them to the underlying data in Oracle. Diagnosed the data inconsistencies and found queries created by the vendor were incomplete or incorrect I re wrote or created new queries to provide correct information in proper format.

Project Manager (2010 – 2016)

Provided direction to project management initiatives while leading projects from inception through completion.

Key Achievements:

Developed and adhered to project budgets while implementing cost control measures.

Ensured compliance with policies and procedures.

Technical Analyst and Developer (2004 – 2010)

Executed technical leadership responsibilities within the business unit while ensuring system stability and maximizing value. Managed technical support initiatives. Coached GIS users in the proper use of the system and electric system concepts.

Key Achievements:

Transitioned the GIS system from failure to success while serving as the subject matter expert on GIS.

Garnered recognition as the subject matter expert for GIS system.

IT Systems Administrator (1997 – 2004)

Served as the technical project manager for GIS migration project. Recognized as the developer of GISLite. Project managed all aspects of the DFIS project and acted as the DFIS administrator.

Key Achievements:

Played a key role in Y2K remediation activities.

Oversaw efforts of the electric system IT administrators.

Data mapping using UML to map company’s data specifications to Oracle

Early career within the company includes Operations Engineer (1995 – 1997); Resource Engineering (1992 – 1995); Electrical Test (1982 – 1992)

EDUCATION

Associate of Science in Electrical Engineering

THAMES VALLEY STATE TECHNICAL COLLEGE, Norwich, CT

TECHNICAL SKILLS

SQL, Oracle, MS Server, MS Office Suite, GIS, AML (Arc Macro Language), Avenue, UML, VBA, XML, ERD, Primavera

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