Shanice Wilson
Florence SC 29506
(843) 289-8247cell
(843) 799-0081house
****************@*****.***
Profile & Objective
Competent, knowledgeable and helpful professional seeking a position that offers room for growth and the opportunity to utilize my knowledge and job experiences within an advancing company. Excellent communication skills and a strong work ethic. Hard worker who works well under pressure as a team player and uses great time management skills.
Education
Miller Motte Technical College, Conway SC May2013-July2015
Associate of Applied Science/Certified Medical Assistant
Summary Of Qualifications
●Microsoft Word
●Microsoft PowerPoint
●Microsoft Excel
●BLS/CPR
●Scheduling Appointments
●Medical Application
●Venipuncture
●Medical Terminology
●ICD 9 & ICD 10 Coding
●Vital Signs
●Capillary Puncture
●Medical Insurance
●Urinalysis
●Documentation
●Medical Billing and Coding
●HIPAA Knowledge
Volunteerism:
Pee Dee Family Regional Medicine, Florence SC
Student Extern April2015-June2015
●Obtained vital signs
●Document patient information into the HER system
●Perform urinalysis testing
●Greet patients and take them in the examination room once called
Work Experience:
Teleperformance, Columbia SC
Call Center Advocate November 2017-current
●set appts for members
●premium billing
●answer any questions a member may have about their insurance or Dr visits
●take inbound calls from members
●check the status on members insurance
●look up medications for members
●data entry
●make calls to Dr offices to make appointments or check on the status of a claim for patients
Wilson High School, Florence SC
Shadow/Substitute August2017-October2017
●Deal with kids that has autism/bad behavior
●When a shadow or substitute is out filled that position
Blue Cross Blue Shield, Florence SC
Clams Processor September2016-July2017
●Data Entry
●Received incoming calls from the customers and providers regarding their claims
QVC, Florence SC
Distribution Processor March2015-June2016
●Shipping & Receiving
●Man pack
McLeod Medical Regional, Florence SC
Registrar January2013-October2013
●Scheduled patients appointments for surgery
Burger King, Florence SC
Cashier April2010-Decemeber2010
●Handled cash transactions
●Operated register
●Bagged food and ensured accuracy of each order
●Stocked supplies and performed light cleaning duties
Awards & Certifications:
●BLS/CPR Certified(AHA)
●Perfect Attendance(MMTC)
●Director of Education’s List(MMTC)
●Associate Degree of Applied Science Diploma