Shanice Wilson

**** ******* **** **

Florence SC 29506

(843) 289-8247cell

(843) 799-0081house

ac6e4u@r.postjobfree.com

Profile & Objective

Competent, knowledgeable and helpful professional seeking a position that offers room for growth and the opportunity to utilize my knowledge and job experiences within an advancing company. Excellent communication skills and a strong work ethic. Hard worker who works well under pressure as a team player and uses great time management skills.

Education

Miller Motte Technical College, Conway SC May2013-July2015

Associate of Applied Science/Certified Medical Assistant

Summary Of Qualifications

●Microsoft Word

●Microsoft PowerPoint

●Microsoft Excel

●BLS/CPR

●Scheduling Appointments

●Medical Application

●Venipuncture

●Medical Terminology

●ICD 9 & ICD 10 Coding

●Vital Signs

●Capillary Puncture

●Medical Insurance

●Urinalysis

●Documentation

●Medical Billing and Coding

●HIPAA Knowledge

Volunteerism:

Pee Dee Family Regional Medicine, Florence SC

Student Extern April2015-June2015

●Obtained vital signs

●Document patient information into the HER system

●Perform urinalysis testing

●Greet patients and take them in the examination room once called

Work Experience:

Teleperformance, Columbia SC

Call Center Advocate November 2017-current

●set appts for members

●premium billing

●answer any questions a member may have about their insurance or Dr visits

●take inbound calls from members

●check the status on members insurance

●look up medications for members

●data entry

●make calls to Dr offices to make appointments or check on the status of a claim for patients

Wilson High School, Florence SC

Shadow/Substitute August2017-October2017

●Deal with kids that has autism/bad behavior

●When a shadow or substitute is out filled that position

Blue Cross Blue Shield, Florence SC

Clams Processor September2016-July2017

●Data Entry

●Received incoming calls from the customers and providers regarding their claims

QVC, Florence SC

Distribution Processor March2015-June2016

●Shipping & Receiving

●Man pack

McLeod Medical Regional, Florence SC

Registrar January2013-October2013

●Scheduled patients appointments for surgery

Burger King, Florence SC

Cashier April2010-Decemeber2010

●Handled cash transactions

●Operated register

●Bagged food and ensured accuracy of each order

●Stocked supplies and performed light cleaning duties

Awards & Certifications:

●BLS/CPR Certified(AHA)

●Perfect Attendance(MMTC)

●Director of Education’s List(MMTC)

●Associate Degree of Applied Science Diploma

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