Ms. Courtney D. Ford
ac6e4c@r.postjobfree.com
Opelika, AL 36801
Summary
More than ten years of administrative experience in fields such as insurance, manufacturing, non-profit and state government. Proven ability to provide excellent support to senior executives, directors, managers, staff and public. Adept at managing schedules and preparing travel arrangements. Outstanding people, verbal, written and communication skills.
Highlights and Qualifications
Motivated, determined, organized and hardworking
Very dependable and trustworthy
Excellent at time management and project completion
Works well independently and as a team member
Fast learner and eager to learn new skills
Work Experience
AFLAC Worldwide Headquarters Columbus, Georgia
Executive Assistant June 2016 to Present
Provide assistance with scheduling meetings, travel, updating calendar, ordering supplies, entering and reconciling expenses for a staff of more than 30 employees. Responsible for reviewing and preparing correspondence on own initiative from drafts and verbal instruction. Serves as a liaison between executive, managers and visitors as required. Maintains effective and accurate filing systems that provide a quick reference database of records. Provides administrative support related to the operational functions of the department and assists with the training and development of subordinate secretaries and other administrative staff.
Pharmavite Opelika, Alabama Administrative Assistant April 2015 to May 2016
Coordinate production needs with management staff to have adequate temporary employees, prepare, monitor and maintain temporary employee list and run reports to generate hours worked on a weekly basis, take notes at Daily Product Review meeting, prepare, allocate and submit expenses for managers and supervisors in Concur, prepare requisitions and submit invoices to accounts payable, make travel arrangements for staff and guests, assist managers and departments with ongoing projects, operate Vitamin Store for other staff when needed, back up receptionist during breaks and any time off and perform other administrative duties for staff as needed.
American Cancer Society, Great Lakes Headquarters East Lansing, Michigan Administrative Assistant January 2011 to August 2014
Assisted the Mid-Michigan office with administrative duties by modifying and creating various documents such as: flyers, posters, pamphlets, handouts, and surveys, mail merging spreadsheets into labels and letters, scheduling meetings via lotus notes, modifying and creating spreadsheets using Excel, ordering supplies, running reports, recruiting, coordinating and supervising volunteers, fielding questions and visits from the public and helping execute several Relay For Life events as well as the Making Strides Against Breast Cancer event. In addition to answering phones, managing building printer issues and toner supply, helping all Headquarters staff with various needs, including building matters and volunteer requests, while assisting at the reception desk half the day.
State of Michigan, Liquor Control Commission Dimondale, Michigan
Word Processing Assistant March 2005 to January 2011
Reviewed individual files that came back from weekly Commission meetings by requesting specific documents to consummate the purchase of liquor licenses and/or requests for new permits, as well as other licensing requests. Provided customer service to applicants and active licensees via telephone, in office and email and covered all aspects of licensing questions and concerns. Corresponded with licensees and applicants via phone and mail, requested additional information necessary to process requests. Answered telephones within the licensing unit and provided back up coverage for receptionist. Received training as well as cross trained co-workers to acquire knowledge of other positions within licensing unit.
Skills and Abilities
Certified Microsoft Office User Specialist
Typing Speed: 55 WPM
Customer Service skills
Excellent proofreader, speller and writes legibly
Ability to file, photocopy and answer multi-line telephones
Education
Lansing Community College Lansing, Michigan
Certificates of completion for various office software applications
Career Quest Learning Center Okemos, Michigan
Certificates of completion for various office software applications.
New Horizons Computer Learning Center East Lansing, Michigan
Certificates of completion for various software applications.
Everett High School Lansing, Michigan
High School Diploma