Customer Service Representative

SARAH STIRLAND

***** ***** **** ****, ********, UT 84003 C: 801-***-**** *.*.********@*******.***

PROFESSIONAL SUMMARY

Excellent communicator over the phone with 18 months of voluntary work at a call center in California. Skilled in listening to customer needs and adapting to them. Personable and professional under pressure.

SKILLS

Quick learner

Creative problem solver

Customer-focused

Strong work ethic

Effective trainer

Basic math skills

Good listener

Strong leader

WORK HISTORY

Bagger, 07/2013 to 12/2013 Tony – 5353 W. 11000 N. Highland UT

Pizza Maker, 02/2014 to 08/2014 Kelly Roberts – 5374 W 11000 N. Highland UT

Care taker, 09/2014 to 03/2015 Sandra Whipple – Murray, UT

Customer Service Representative, 01/03/2017 to 08/30/2017 Doterra – Pleasant Grove, UT

Pizza Maker, 09/1/2017 to current Leo 4801 N University Ave #110 Provo, UT

ACCOMPLISHMENTS

18 months of voluntary service in California towards giving back to the community. Helped with any needed yard work along with being staffed at a museum by a state park in Old Town, San Diego CA. Honorary certificate towards good student behavior. Volunteered every Wednesday evening for two hours consisting of six years, in a girl’s youth group where we helped each other build integrity and values. For two of those years I was president of the group.

Liaison between a group of high school students and adult supervisors studying about ethical and moral values incorporated into real life. Received special permission to collect golf balls during off hours on weekends in the early morning to sell and then donate the proceeds to operation smile.

Built a retaining wall in Mexico for an orphanage in need. First place in state art competition. Trained 23 volunteers for 11 months on how to have better communication, and presentation skills along with building up work ethic. Volunteered at a State Park in Old Town San Diego, CA. Teaching children how to make old time dolls. Leader at a summer-camp teaching girl’s unity and self-worth.

EDUCATION

High School Diploma: 2014

Lone Peak - 10189 N. 4800 W. Highland UT. Went to a college part time while in high school and received a CNA license.

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