*** *. ***** *****, ****, WI ***.*****@*****.*** 920-***-****
SUMMARY
Thrived as an integrity driven professional with 25+ years in the telecommunications industry and have parlayed a versatile and unique skillset into the challenging role of Administrative Assistant. Having just completed short-term & long-term contracted positions, my search objective moving forward is to find employment where I can apply my excellent organizational skills, proactive resourcefulness and positive attitude, with a focused mind and an open heart.
SKILLS
Deadline Oriented: Successfully built a training schedule for thousands of employees in WI, MN and MI in 2016 and WI and IL in 2017 while maintaining attendance records and rescheduling classes and employees as needed. Met the targeted Go Live dates of a multi-state software and hardware conversion.
Microsoft Proficient: Created and maintained extensive, detailed spreadsheets to schedule classes and monitor employee participation. Also used Outlook, SharePoint, Word, Visio, Lync and PowerPoint as tools to accomplish the goal of project completion.
Well-Versed in Multi-Tasking: On a daily basis, continued to orchestrate many administrative tasks, such as sorting mail, scheduling meetings, compiling weekly and monthly reports, updating various documents, making travel arrangements and managing calendars. Known for my “I’m here to serve” mantra, I accepted any new challenge offered to me.
EXPERIENCE
HR Administrative Assistant @ Henry Schein Veterinary Solutions, employed by Office Team
Customer Service Support @ Bemis, employed by Cadre Services
Administrative Assistant/Training Schedule Coordinator March 2015 – November 2017
Employed by eTeam, on-site at Wisconsin Public Service/WEC Energy Group Green Bay, WI
Contracted to assist wherever needed for the remaining duration of a five-year project. Worked with the Change Management team who recognized my versatile administrative abilities and encouraged me to assume the additional responsibilities of Training Schedule Coordinator.
Information Technologies Administrative Assistant March 2014 – November 2014
Employed by Planet Forward, on-site at Integrys Energy Group Green Bay, WI
Contracted for administrative assistance in the IT department during the completion of a re-location of their corporate offices in Chicago. While answering and routing calls and dispatching technicians, also assisted in managing changes to the employee database along with voicemail programming. Integrys was a customer when I worked in Telecommunications and management was very pleased to utilize my skills on-premise as a co-worker instead of a business partner.
Project Manager March 2013 – August 2013
Employed by Kelly Mitchell Group for AT&T Neenah, WI
System Design Coordinator/Business Applications Consultant March 1997 – December 2012
Black Box Network Services Waukesha, WI
EDUCATION
Telecommunications/Communication Servers @ Global Knowledge in Dallas, TX and Anaheim, CA
School of Technology & Applied Sciences: Horticulture @ Milwaukee Area Technical College in Mequon, WI