Customer Service Home Health

YAHLANDA C BRYAN

*** * **** ******, ********, New York 11210 H: 347-***-**** C: 917-***-**** ***********@*****.***

SUMMARY

A position with major responsibilities that will effectively utilize my communication, leadership, and organizational skills. Detail-oriented Medical Assistant with extensive experience performing medical clerical duties and patient screenings in a busy clinical setting.

SKILLS

Teamwork

Good Communication

Claiming anxious clients

Problem solving

Phlebotomy /EKG Administrative

Ability to Work Under Pressure

Answering Phones

Patient Care

Cash Registers

Customer Service

EXPERIENCE

07/2015 to Current

Home Health Care Edison Home Health Care Brooklyn, NY

As the name implies, the responsibility of the resident assistant is to assist residents.

They help residents with daily living, which might include using the toilet, bathing and washing, dressing, cooking, serving food and collecting food trays.

They also help with other tasks such as recreational and social activities.

They might provide assistance to residents who have limited mobility by helping them walk or transporting them in wheelchairs.

In addition, they may perform administrative tasks such as answering phones and greeting visitors, and provide documentation of care and assistance.

11/2011 to 07/2015

Beauty Sales Associate

Kohl's Dept. Store Brooklyn, NY

Engaging and assisting customers, both within and as they approach the cosmetics and fragrance Departments.

Assist in executing cosmetics and fragrance merchandising and operational functions to Company standards.

Demonstrate cosmetics and fragrances and describes the results and benefits to the customer.

Schedule appointments for makeup and Skincare consultations.

Replenish the cosmetics and fragrance product.

Performs/assists with price changes, store closing recovery, housekeeping duties, preparation and taking of inventory, and stock room organization.

Manage stock room inventory.

11/2010 to 12/2010

Cashier/Sales Associate

Macy's Brooklyn, NY

Processed merchandise returns and exchanges.

Provided excellent customer service.

Used creative problem solving techniques to address customer concerns.

Handled cash counter, including checks and credit card payments.

Delivered a positive, friendly experience by engaging the customer through conversation and service.

08/2007 to 05/2008

Sales Associate

Brooklyn, New york

Payless Shoes source, Showing the customer to his or her size, suggested products for customer consideration.

Maintained sales floors and storage room.

Maintained friendly and professional customer interactions.

Opened and closed the store, including counting cash, opening and closing cash registers.

Setting up displays of New Merchandises.

09/2005 to 05/2007

Cashier/Concession

Bridgeport Arena/ Centerplate Inc Brooklyn, Connecticut

Maintained a professional and clean appearance at all time.

Operation, clean and maintain equipment for food preparation(popcorn popper, hot dog, cooker, microwave oven, soda fountain.

Interacted with customers in a professional customer service oriented manner.

EDUCATION AND TRAINING

2021

Bachelor of Science: Healthcare Administration

Grand Canyon University Phoenix, AZ

2018

Certified Nursing Assistant: Nurse Aide

Bulkan's Educational Institute Inc Brooklyn, NY

2018

CPR: U.E.C.T

Universal Emergency Care Brooklyn, New York

2016

Patient Care Technician: Phlebotomy/EKG Technician: Phlebotomy/EKG Technician

Manhattan Institute Allied Medical Training New York, NY

2014

Associate of Arts: Tourism and Hospitality

Kingsborough Community College Brooklyn, NY

2006

Warren Harding High School Bridgeport, CT

Contact this candidate