Jarrod D Atwell
***** **** **** ** ******* Info
Pflugerville, TX ************@*****.***
Qualification Summary
Detail- oriented and self-directed, works well independently and in team environments. Resourceful, highly organized with a ‘can do’ attitude to meet customer needs. Core competencies include:
•Ability to prioritize commitments in fast-paced environment.
•Thinking ‘Out of the Box’ given conflicting priorities
•Manage multiple tasks in any setting
•Confident, comfortable in progress report to all organizational levels
•Ability to ‘think on the run’ to make decisions to support multiple projects
•Able to communicate with many different levels of people in a organization
Professional Experience
CVS Distribution Center August 2017 – June 2018
Order Selector
•Extremely reliable and safety conscious with solid experience in warehouse operations to include loading and unloading trucks; shipping and receiving; order picking / packing; staging and stocking.
•Proficient in the use of pallet movers, standup forklifts, swing-reach trucks, and order pickers; troubleshoot breakdowns and call for repairs.
•Readily support new processes and promote team-oriented environment to enhance productivity, build morale, and control costs.
Sam Houston State University August 2017 – May 2018
Student Manager
•Video Coordination – (Practice film, Game Film, Cutting up Film)
•Help conduct practice and Help during drills when needed
•Weekly team and One on One meeting with team managers
•Skill development – Helping players refine the skills they have and also teach them new skills to work with
Walmart March 2017 – Aug 2017
Cap 2 Team Associate
• Unload Trucks, separate them into different areas of the store
• Sort product in the backroom, Keep Dance floor clean
• Bring product from the truck out onto the floor
• Great customers and answer their questions
Volt / Apple Call Center June 2016 – Nov 2016
Mobility Support and Sales
•Providing a full apple experience for the customer calling
•Listing to the customers and coming up with a solution that will help with making a purchase
•Sales man for the Apple on-line store (placing orders, Sending Quotes)
•Weekly team and One on One meeting with team managers
•Knowledge of apple products and third-party products
Allwebsleads June 2015 – June 2016
Contact Center Representative - Work from Home
•Engage in inbound/outbound calls (no sales), ask qualifying questions, encourage a talk with an agent
•Engage in follow up calls, inquire about the experience, ensure needs were met
•Communicate with management on a regular basis – 2-way feedback & coaching opportunities
•Select a shift that you can commit to on a long-term basis
Converse April 2014 – June 2016
Sales Associate
•Ringing Out customers while also keeping up with customers coming I
•Moving shoes from the back of house into the from to have more product on the floor
•Knowledge of weekly and monthly sale and product launches
•Finding shoes for customers in the back of house when the product is not on the floor
•Nightly clean up (taking out trash, sweep floors and clean restroom)
Texas State Men’s Basketball Team May 2014 – June 2016
Student Manger
•Set up gym for practices/Workouts
•Help conduct practice and Help during drills when needed
•Inventory Gear (shirts, shoes, socks, jerseys, sweats) and document it properly
•Pack necessary gear that will be need for games and practice while on the road
•Help conduct scouting reports (draw out plays, cut film, set up film)
Polo Ralph Lauren Jan 2014 - Aug 2014
Sales Associate
•Provide prompt friendly customer service
•Engage with customers to help them with my knowledge of the product
•Set and maintain weekly ad signage, zone merchandise, perform price look-ups, answer phone, and housekeeping
•Cashier duties (ringing out customers, signing them up in the company system
•Dressing Room duties (cleaning dressing rooms, helping customer with finding what they are looking for)
Education & Training
•Hendrickson High School – Graduated May 2011
•Texas State University – Fall 2013 – spring 2016
•Sam Houston State University – fall 2017 – Present
Interest/Activities
•Member of Hendrickson High School Basketball team and Track and Field
•Member of FCCLA (Family, Career and Community Leaders of America)
•Member of Black Men United (Texas State University)
•Member of Hip Hop Congress (Texas State University)
Volunteer Services
•Ronald McDonald House – 2010
•Hendrickson High School Hawk Basketball Camp – 2012
•Texas Association of Basketball Coaches Clinic – 2011
•Highland Park Elementary Basketball Camp – 2012
•Murchison Elementary Walk to School Day – 2010 - 2011
•Rowe Lane Elementary Walk to School Day – 2010 – 2011
•Rowe Lane Elementary Fall Festival – 2011
•Danny Kasper Basketball Camp Summer 2014, 2015