Customer Service Manager/ insurance specialist/business management
Resume:
OBJECTIVE To secure a position where I can use my management skills with emphasis on customer service and problem solving. I am willing to travel.
EDUCATION Louisiana State University
Bachelor’s Degree in General Business Management with a minor
Degree in Psychology – 2015
(This degree included 3 semesters of business law coursework)
Adjusterpro 40 hr. Coursework Property and Casualty (2018)
EDUCATIONAL
ACHIEVEMENTS Dean’s List (2012)
Member, National Society of Collegiate Scholars (2013)
Member, Phi Theta Kappa Honor Society (2014)
Member, Sigma Alpha Pi Honor Society (2014)
SKILLS - Ability to precisely articulate ideas and terminologies
- Proficient in Microsoft Word and PowerPoint
- Proficient using Mitchel Estimating program
- Profiecient using QuickBooks
- Ten (10) years of management and leadership experience
- General knowledge of insurance terminology
- Ability to motivate myself and others to complete assigned projects
- Proficient in Xactimate
- Valid property and casualty adjusters license (Louisiana)
WORK HISTORY Worley Catastrophic Response, Hammond, Louisiana, Current
-Currently educating to adjust property claims nationwide.
Pontchartrain Collision, Mandeville, Louisiana, 2011 – 2018
-Operations manager, Job tasks included: Generating estimates for automotive collision damage using the Mitchel Estimating Software. Job tasks also included negotiating and coordinating the process of automotive repairs by means of communication between insurance companies, the insurance adjusters, and the technicians to finish the repair in a timely manner.
REFERENCES
Mr. Bob Barry
Retired Owner, Independent Insurance Agency
4848 Windsor Village Drive #32
Baton Rouge, LA 70817
Mr. Gene Fortier
State Farm Agent
1248 Camellia Blvd
Lafayette, Louisiana
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