Denese M. Keltz
Reseda, California 818-***-**** ********@*****.***
Executive Support / Relationship Management / Account Management / Business Development
PROFESSIONAL EXPERIENCE
TRIOSE, Inc. Sales Support Coordinator/Executive Account Administrator
Executive Assistant to Vice President of Sales: Provided all areas of administrative support
Supported 4-person cross-functional sales team: Provided support and motivation for all team members including team projects, research, lead generation, analysis, presentations, RFP responses, correspondence, prospect liaison and assistance in closing accounts.
Responsible for Group Purchasing Organization (GPO) relationship development: Develop relationships with GPO Purchased Services groups leading to sales opportunities and closing of sales.
Responsible for Inside Sales: Provide inside sales for a specific GPO along with sales in the Western Region
Responsible for operations support: Developed updated Value Proposals, analysis, explanation of how the program works material for prospects, development of customer questionnaires, implementation and client services support.
Responsible for document review and editing: Provided document and correspondence review and editing for the Sales Team, National Accounts, Client Services and others within the organization.
FDSI Logistics Director of Healthcare Division
Healthcare Division Development: Worked with the President to grow the Healthcare Division. Provided research, lead generation, analysis, presentations, assisted in the closing of accounts, closed accounts, provided implementation process set-up and oversight, education and training of new hires, client liaison and client retention.
Supported 6-person cross-functional marketing and sales team: Provided support and motivation for all team members and direction of team projects, research, lead generation, analysis, presentations, correspondence, prospect liaison, assisted in closing accounts, closed accounts.
Took sales from $0 - $40M in gross sales
Took customer base from 0 to over 300 customers
Distribution Concepts International Director of Sales and Client Services
Executive Assistant: Provided all areas of administrative support to the CEO/Owner
Responsible for initial sales and marketing across various industries: Provided research, lead generation, prospect liaison, development of proposals, assisted in closing accounts
Responsible for sales and marketing material development: Assisted in the development of sales and marketing material content and correspondence
Responsible for management of 1 person: Provided direction, training and oversight of additional staff
Responsible for the development of client relationships: Developed relationships with prospective customers to assist in the closing of accounts
Key client liaison: Developed and maintained relationships with key client management and personnel to assist in client retention
Conducted and worked on various types of negotiations: Negotiated project buy-outs and assisted with various types of carrier negotiations on behalf of our clients
Responsible for contract/proposal development: Worked on the development of proposals and contracts
Responsible for conducting analyses: Conducted analyses for RFPs and negotiations across multiple modes of transportation
Denese M. Keltz
Reseda, California 818-***-**** ********@*****.***
SKILLS, ABILITIES AND EDUCATION
Strong Interpersonal and relationship skills
Proven tenacity to close business and build relationships
Excellent written and verbal communication skills
Ability to manage several projects simultaneously
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Basecamp and CRM
College education at CSUN
PHILANTHROPY
Victory Over Violence - Community Outreach
AIDS Walk Participant
Rock the Era - Youth Program
Veterans Support Committee
References available upon request