Das Chandra Gopal

E-mail:ac6dy8@r.postjobfree.com

Bensalem, PA-19020

Phone: 215-***-****

US Citizen

DHS Section 508 Trusted Tester Certification

An aspiring team worker, hard working and dedicated Software QA Analyst/ Tester who wants to meet the challenges posed in the industry and to contribute towards the growth of the organization along with self-motivation.

SUMMARY

Around 7+ years of experience in Manual and Automated testing in various Windows, Client- Server, Web based and Customer facing applications.

Experienced in defining Test Scope and Strategy for a release and managed them based on the change in Requirements.

Experienced in developing business based test scenarios and excellent understanding of the Software Development Life Cycle and role of Quality Assurance.

I was involved in all the stage of Software Development Life Cycle and have a deeper understand of the development process such as Waterfall and Agile methodology with Scrum Team.

Extended knowledge on various domains like Banking, Telecom, Insurance, Retail and Marketing on Windows.

Analyzed business requirement documents (BRD) and Change Requirement (CR) documents to formulate end-to-end UAT Test Scenarios.

Presented on writing UAT test cases and uploading to QC and HP ALM.

Proficient in 508 testing screen reader tools such as JAWS and NVDA.

Knowledge of HTML, CSS, Java Script and ios/voice over.

Vast knowledge on WCAG 2.0 Ensuring that web contains are perceivable Operable Understandable and robust.

Exposure to different types of testing like Automation testing, System testing, Functional testing, Regression testing, Integration testing, Smoke testing, Database testing, GUI testing and User Acceptance Testing.

Well conversant with software testing methodologies including developing Test plans, Test scenarios, Test cases, Test procedures, Test reports and documenting manual and automation tests.

Developed Requirement Traceability Matrix (RTM) to trace requirements.

Experienced in automation testing using HP tools like Quick Test Professional.

Experienced in implementing HP ALM/Quality Center for running Test sets in batch mode and analyze test results.

Experienced in using ALM/Quality Center/Test Director for creating and maintain Test Cases.

Experienced in Defect Tracking and Defect Reporting using ALM/Quality Center/Jira.

Worked on Web Services Testing using SOAP UI-4.5

Solid Backend testing experience in writing and executing SQL Queries.

Experienced in databases like Oracle 10G, wrote SQL queries to retrieve data from the database.

Experienced in testing Oracle, SQL Server and My SQL databases using SQL Quires.

Experienced in writing complex SQL queries for Backend testing.

Involved in converting manual test cases into automated test scripts using UFT. Wrote automation scripts using various checkpoints like standard, image, page, text and in QTP.

Experienced in Performing Functional and Integration Testing using UFT/QTP.

Experienced in developing Function Libraries, Object repositories and Descriptive programming using QTP/UFT.

Expertise in Automation using Data-Driven, Keyword Driven and Hybrid frameworks in QTP.

Experienced in performing the tests in both the QA and contingency/backup environments.

Experienced in attending daily walkthrough meetings with Business analyst, Developers and Stake holders.

Experience in creating Belling status report, Quick Glance report, L1 report, Heat Map repot. Defect update Report.

Excellent Communication and Presentation skills, Self-starter, Quick learner, Motivated Team player, ability to work independently and in a fast paced environment

TECHNICAL SKILLS

Testing Tools:

HP UFT/QTP, SOAP UI, JAWS, Jira, HP Quality center/HP ALM, Rally, TDP,JAWS,NVDA, Inspect, AxE, Java Ferret, WAT

Programming Language:

PL/SQL,VB Script, XML, HTML,CSS, Java Script

Databases:

Oracle, SQL Server, MY SQL

Operating Systems:

Windows

Others

MS Office, Share Point, Phoenix, Unix

JOB EXPERIENCE

IBM Corporation, Middletown, NJ

QA Test Specialist

October 2016 to Present

Responsibilities

Analyzed Functional Specifications, Design Documentations and System requirement documents under supervision from Test lead.

Developed and modified existing Test Cases in Test Plan section in ALM/Quality Center.

I involve in all the stage of Software Development Life Cycle and have a deeper understand of the development process such as Blended Agile methodology with Scrum Team.

I working AT&T End to End Universal Billing process with User Acceptance testing.

Executed Test Cases and procedures for Functionality Testing, Transaction Testing, Positive Testing, Negative Testing and Black box Testing.

Performed Back End Testing by executing queries from Oracle Database.

Managed the Test Cases in Quality Center and mapped to the Requirements and ensured proper Test coverage.

Managed and executed Traceability Matrix of Requirements to Test Cases.

Responsible for Functional Testing each release of the application.

Interacted with developers to Resolve and manage Defects using ALM/Quality Center

Defects found in UAT and post production in order to add or modify test cases to catch defects on releases.

Used ALM/QC for defect tracking, reporting reviewing and analyzing test result.

Performed series of Regression Testing in each release prior Production Deployment.

Identified Gaps between delivered Functionalities and current Business Process after each transports in Test Environment.

Manually Tested the GUI interface of the application in closed environment with the developer.

Interacted with business analysts and developers to resolve the technical issues to meet client’s requirement for a better quality software product..

Developed Automated Scripts for Regression Testing UFT Automation tool

Automated Test Scenarios for GUI, Functionality and Performed Data Driven Testing on the application inserting different data in excel sheet using Unified Functional Testing (UFT).

I create Belling test status report, Quick Glance report, L1 report, Heat Map repot. Defect update

Report.

Environment: ALM/QC, UFT CDAM Oracle, SQL Server, MS Office, Windows, SharePoint, Phoenix, RQM, PRISUM, BIM, FIXT, TDR,SAART,EUAM,ROAM,GIOM,EFMS,OCX,OMX,ID Tool, EFMS, eSign,

Verizon Business, Ashburn, VA

QA Analyst

January 2016 to September 2016

Responsibilities

Designed and developed test deliverables such as Test plan, Test Summary Report for testing of selected modules.

Used the Screen Based Method and designed a Reusable Action for each Screen of the Application.

Performed negative testing to find how the functions performed when system encountered invalid, unexpected values.

Proficient in section 508 accessibility testing screen reader tool such as JAWS.

Evaluating and analyzing 508 testing results and overseeing implementation of test plans.

Identified the test requirements based on user requirements and design specifications using ALM/QC.

Used ALM/QC for defect tracking, reporting reviewing and analyzing test result.

Wrote SQL quires to perform backend testing.

Generated test scripts for functional and regression tests using UFT.

Used various check points and Regular Expressions in Scripts where ever required.

Used Recovery Scenario in scripts where ever required..

Used the Descriptive programming approach for developing test scripts using UFT.

Used the Output Value functionality for storing the runtime values of the application.

Involved in User Acceptance Testing and prepared UAT Test Scripts.

Worked with the development team very closely and made sure that all the defects were fixed and closed in a timely manner.

Participated in bug review meetings on behalf of the QA team.

Involved in Audit meetings and got an initiative to reach QA testing goals.

Environment: QTP/UFT, SOAP UI, ALM/QC, Oracle, SQL Server, MS Office, Windows, SharePoint, Phoenix, JAVA,XML,HTML

JPMorgan Chase, Wilmington, DE

QA Analyst (Risk Control Self-Assessment)

August 2015 - December 2015

Responsibilities.

Analyzed Business Guideline Process Document in SharePoint and Phoenix.

Participated in Design Work through Meeting with Business team.

Analyzed Business Requirement Documents, Functional Specification Documents and User Requirement Document.

Involved in creating Test cases based on the gathered requirements.

Created Test Scenarios from use cases and requirements to perform Verification and Validation Testing.

Utilized HP ALM/ Quality Center to track, report, and manage defect throughout the test cycle and attended Defect Status Meeting on daily basis during testing cycle.

Used ALM/Quality Center for maintaining the Test Plans, Test Cases, Test Execution,

Defect management, Bug Reporting and familiarity with other features of ALM/Quality Center and Rally.

Performed Black box testing, System testing in desktop application testing for Windows based applications.

Work on Oracle databases 10G, wrote SQL queries to retrieve data from the database.

Wrote and executed SQL statements to retrieve data from backend.

Wrote complex SQL queries to perform the backend testing of the Oracle database

Involved in upload business document in share point tool.

Involved in data validation, data migration and data backup

Conducted various management activities by analyzing and verifying test results, providing status reports.

Created different reports for each module and sending status reports to management on progress of the project.

Environment: QTP/UFT, ALM/Quality Center, JAWS, Oracle, PL/SQL, SQL Server, SharePoint, Phoenix, MS Office, Windows

Department of Labor, Washington, D.C

QA Accessibility Analyst

November 2012- July 2015

Responsibilities:

Analyzed Business Requirement Documents, Functional Specification Documents and User Requirement Document.

Documented guidelines to support in 508 testing activities.

Perform 508 compliant testing while reviewing technical requirements of software and web-based applications.

Performed all Technical standard in Section 508 met with WCAG 2.0 Using JAWS, NVDA, INSPECT, ARIA, JAVA FERRET, WAF (Web Accessibility Favelets), CCA (Color Contrast Analyzer) and WAT (Web accessible tool) etc.

Proficient in Section 508 testing tools such as JAWS and ACC Verify.

Excellence experience with testing website to ensure conformance to WCAG 2.0 -level A/AA, Section 508 of the Rehabilitation Act of 1973.

Worked closely with software developers and took active role in ensuring that the software components meet the highest quality standards.

Wrote Test Plans, Test Cases and Test Scripts for Manual and Automated Testing for various business applications.

Actively participated in all phase of testing life cycle including documents reviews, maintaining status reports.

Ensured that quality issues are appropriately identified, analyzed, documented, tracked and resolved in Quality Center.

Involved in Functional testing, System integration testing, Regression and User Acceptance Testing (UAT).

Extensively involved with online banking, Transfer, withdrawal, Deposit, and Payment process.

Attended requirements review meetings and provided feedback to ensure that the system meets all primary requirements

Participated in defect triage meeting with developer, PM, QA Manager and teams to provide explanation of problems.

Mapped requirements with Test Cases in Quality Center and executed them reporting a pass or fail status.

Working in Agile-scrum environment where always interacting with developer, Business Analyst and product owners.

Oversaw the finishing point of high quality software deliverables to client as well as other inside support organizations.

Managed, Documented and Controlled all the Test Cases, test scripts and test results using Quality Center and also in a status update report using MS Excel.

Participated in weekly status meetings and coordinated with the Developers and Testers to resolve and close defects.

Created detailed periodic status reports for senior management to keep them posted on the progress of implementation.

Environments: QTP, SOAP UI, JAWS, NVDA, AxE, WAT, Inspect, Java Ferret Quality Center, Jira, SQL Server, Oracle,.Net, MS Office, Windows. XML, HTML

Emigrant Saving Bank, Elmsford, NY

QA Tester

June 2010 – October2012

Responsibilities

Developed Test cases for Black Box Testing of the entire product and analyzed the test results with the Customers.

Responsible for executing and maintaining scripts in mainframe application.

Assigned responsibilities of planning strategies and executing cases in mainframe environment

Developed Requirement Traceability Matrix (RTM) to trace requirements.

Carried out Sanity Tests and executed test cases for GUI, Functionality, Positive and Negative testing.

Verified the uploading of requirements and test cases to ALM/Quality Center and ensured that the appropriate modifications are enacted based on the requirements change requests.

Used ALM/Quality Center to track, analyze and document defects.

Used ALM/Quality Center for gathering Test Plans, Requirements, and Test Sets and henceforth reporting Defects purposes.

Involved in defect identification, defect analysis and defect tracking and monitoring the defect status using ALM/Quality Center.

Wrote and executed PL/SQL statements to retrieve data from backend.

Performed Integration testing, System testing and Regression testing using QTP.

Assisted Team Leader in Planning, coordinating and monitoring project levels of performance and activities to ensure project deadlines were met.

Effectively handled the defect management process and assigned severity and priorities to defects.

Conducted various management activities by analyzing and verifying test results, providing status reports.

Created different reports for each module and sending status reports to management on progress of the project.

Environment: QTP, Quality Center, Jira, Oracle, SQL Server, C++, Windows and MS Office, Mainframe, Web Based. Java.

EDUCATION

Master’s Degree.

Certification

Section 508 Trusted Accessibility Trusted Tester Training from Department of Homeland Security/OAST.

OFAC 051 Section 508 Standards for Application From Department of Homeland Security/OAST.

OFCA 056 Section 508 Compliance for Contracting Officer’s Representative and Program & Project Managers (CPPM) from DHS/OAST

Introduction to Communication Media and Entertainment from (Psi).

Creating Work Items in Lifecycle Management from AT&T University.

Compliance (Fair Lending 2015 for Credit Card) from JPMorgan Chase & Co.

Linking Defect to Work Items from AT&T University.

Introduction TD Platform Lifecycle Management from IBM.

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