Judy L. Banks
**** ***** ****** *****, ***. **, Decatur, Georgia 30032
404-***-**** – ************@*****.***
Professional Experience
Southern Bell, BellSouth Advertising & Pub. Corp., and AT&T Advertising & Solutions
July 3, 1978 – May 8, 2012. Abacus Staffing October 18, 2016 until present.
Abacus Staffing
Data Entry-October 18, 2016 until November 9, 2017 - Processed documents and forms for Tags & Titles for all statewide vehicles for Georgia Department of Transportation. Process accounts payable and accounts receivable. Research issues and correct finding in various administration functions utilizing multiple databases and spread sheets.
Sothern Bell – BellSouth - AT&T Advertising & Publishing Corporation/Retired
Sales Team Support Clerk – Publishing and Designs – 2010 – 2012
Process sales reps packages from order acquisitions for production of Yellow Pages Directory
Special Clerk - Revenue and Assurance – 2000 – 2010
Review and research data to determine the proper account to execute customer payments
Administrative Reports Clerk – Information Technology – 1988 - 2000
Prepare the day to day records for 10 System Administrators for a 9 state region.
Directory Clerk - Distribution – 1983 - 1988
Routed Customers and corrected addresses to insure a 100% delivery of Yellow Pages directories.
Directory Clerk – Yellow Pages Production – 1978 - 1983
Updated and maintained database of customer profiles
Achievements
Mentor kids for Shamrock Middle School
Presidents Club Winner 1987
Additional Qualifications
PC literate - Microsoft Word, Excel, Access, Power Point, Customer Service, Data Entry Skills, and Accounting, Good Listening Communicating and Verbal Skills.
Education
High School Graduate of Hoke Smith High School
Graduate of Atlanta Area Technical School
References - Cindy Little, Supervisor at AT&T 678-***-**** she was my last mgr. /w AT&T)
Lori Brown, Supervisor at Ga. Dept. of Transportation 404-***-**** GA-DOT/ (Abacus Staffing 678-***-****)
July 23, 2018
TO: To Whom It May Concern
FROM: Judy L. Banks
SUBJECT: COVER LETTER
I am a poised professional with 10 months with Abacus Staffing and 35 years of AT&T experience that spans, accounting, administrative functions, data entry, training, customer service, and technical support. Responsibilities included in participating on process improvement efforts, workflow development, data tracking and processing payments to customer accounts. Ability to oversee demanding workloads, decrease backlog accounts with minimum supervision, meeting deadlines, pay close attention to details, make cost effective decisions.
I also have Process Vouchers, Filed Office Material, Answer Phones, Make Flight Arrangements, and Booked Hotels for Managers, and Ordered Supplies. I was also involved in systems changes moving information from the old system to the new systems. I was also the Administrative Reports Clerk to a District Manager.
I am honest, enthusiastic, hardworking, eager to start new projects, grow and learn, productive, helpful to peers, open to learning new things, and a fast learner.
Thank you