Manager Program

Alfredo Cano

Denver, CO 720-***-**** **************@*******.***

Operations

Resource Allocation Operational / Quality Support Stakeholder Relationships

Master’s educated Quality professional with extensive experience providing leadership and direction to drive the achievement of key organizational goals and objectives, for up to 43 direct employees. Demonstrated strength coordinating project resources to ensure the delivery of project deliverables, building strong relationships with business stakeholders to draw alignment with key business initiatives. Skilled at maintaining open lines of communication with stakeholders regarding project status, risk, deliverables and the achievement of key milestones. Recognized for the ability to deliver exceptional results working in fast-paced, highly dynamic operational management environments.

Areas of Expertise

OSHA Compliance Trained

Quality Assurance Support

Project Stakeholder Communication

Coordination & Logistics

Lead by Example

Project Management Best Practices

Continued Process Improvement

Workplace Safety

Program Evaluation

Certified Training Specialist

Problem Resolution

Over 25yrs of leadership

Project Requirements

Travel up to 50%

Total Quality Management

US Navy Experience, Certifications & Training

OSHA 511 – Occupational Safety and Health Standards for General Industry OSHA 501 – Trainer Course OSHA Standards for General Industry DCMA Ground Government Flight Representative Course 49 CFR DOT Regulations Hazardous Materials Training Permit-Required Confined Space Entry RMEC Supervisor Safety Course IATA Dangerous Goods and Transportation Training CPR/AED & First Aid Instructor NFPA 101- Life Safety Code Overhead Crane Operator ISO 9000/9001 & AS 9100 Auditor Forklift Certification Aviation Safety Specialist Introduction to Ergonomics Introduction to Industrial Hygiene Hazardous Communication (MSDS) Accident and Incident Investigation Introduction to Safety & Health Management Drug and Alcohol Program Advisor Flight Engineer School Instructor School Lead Aircraft Mechanic Instructor & Area Manager

Professional Affiliations

Member - Colorado Safety Association/National Fire Protection Association (NFPA)/National Safety Council (NSC)/Colorado Safety Association (CSA)/Program Management Institute (PMI)

Professional Work Experience

SIERRA NEVADA CORPORATION, Denver, CO

Senior Project Management Coordinator, (2013 – 2018)

Lead in terms of assigning program costs and scheduled performance, working in collaboration with the project manager to review project status, track CDRL’s schedules and prepare detailed status reports.

Take a proactive approach to assessing project issues, proposing resolution minimizing the negative effects on the project while meeting productivity, quality and client satisfaction goals and objectives.

Maintain open lines of communication with both customers and subcontractor while overseeing the generation of internal specifications, control documents, verification and validation plans, procedures and reports.

Manage the coordination of engineering design, development and production activities with technical staff in line with customer quality, cost and schedule requirements.

Support aircraft status documentation through the management of the company’s service bulletin process and while serving as a key liaison to government representatives to support program execution and customer satisfaction.

Work in collaboration with the Program Manager to direct and control program performance, including the planning and monitoring of work, measuring progress versus the baseline plan and directing efforts to meet target goals.

Maintain open lines of communication with program stakeholders to ensure comprehensive program awareness of customer relationships and the timely recognition and resolution of potential problems.

Develop and grow strong customer relationships based on responsiveness to customer requirements around staffing and resource needs to maintain program performance.

Delivers direct supervision, leadership, and mentorship to employees. Responsible for all aspects of program performance, hiring, and routine personnel actions

Field Site Manager, (2011 – 2013)

Served as the senior company representative, executing all contractual responsibilities as the field site IAW for the Contractor Logistics Support (CLS) contract and organizational policies and procedures.

Ensured deployed personnel familiarity with all aspects of the operation/maintenance of equipment specified within the contract and contract documents including the statement of work (SOW) in line with contract obligations.

Schedule and manage the efforts of 21 field service personnel assigned to the Field Site while working with the Program Manager.

Delivered detailed customer training on the operation and best use of equipment, serving as the liaison between field personnel and depot personnel and partnered with engineers during period system upgrades or replacements.

Performed work, travel and related scheduling to ensure the proper deployed work coverage.

Delivered comprehensive system information to engineers that improved current system capability and operational effectiveness.

Provided daily Situation Reports (SITREPs) that detailed the field site status WRT operation, maintenance, personnel, near term plans and outstanding issues and reports that summarized important SITREPs aspects and trends.

Safety Specialist, (2009 – 2011)

Implemented highly effective polices, processes and procedures as needed to ensure site safety compliance with strict production practices, statutes and regulations.

Conducted detailed inspections and performed safety audits, enforcing corrective actions and completed necessary documentation.

Investigated and resolved internal, customer and governmental regulatory agency compliance issues, questions and complaints in a timely, highly professional manner.

Developed and implemented programs that increased employee awareness and knowledge of compliance policies.

Quality Assurance Specialist, (2008 - 2009)

Worked in collaboration with customer representatives to provide complete QA program inspections for U.S. Government contracted aircraft assets in accordance with aircraft maintenance manuals and DCMA Inst. 8210.1.

Ensured that product performance and quality conformed to established company and regulatory standards.

Partnered with staff to correctly identify and create innovative health and safety programs and to develop new programming initiatives to drive increases in overall workplace efficiency.

Compiled and delivered reports that provided the senior management team with critical tools that ensured HSE compliance and encouraged employee to work in line with all defined OSHA safety compliance regulations.

Completed buy-back inspections on items including aircraft wiring, power plants and structural components.

Managed all aspects of site production from inception through completion including modifications, electrical hazards, confined space, HAZCOM, Scaffolding, Lock Out-Tag Out, live fire extinguisher usage and fall protection.

Provide comprehensive technical assistance on matters pertaining to complex products, engines and mission systems.

Fielded a classified QRC Program, recognized as the #1 ISR asset in the theater within a 4-year time frame, the initial delivery of a classified system and the dual location of our 2nd incremented system.

Maintained responsibility for personnel-related activities including performance management, salary reviews and succession planning and provided leadership oversight on training on policies, procedures and regulatory compliance.

KOALA KARE PRODUCTS, Denver, CO 2008

Contract Quality Assurance Specialist

Established a baseline for the quality inspection manual, policies and procedures that resulted in minimizing unit returns by 50%.

Performed vendor and process improvement audits, establishing a quality escape trend database to record the findings.

ADAM AIRCRAFT INDUSTRIES, Denver, CO 2007 - 2008

Flight Test Quality Assurance Supervisor

Supervised a team comprised of 15 inspection staff personnel, coordinating and prioritizing the workload while developing and implementing comprehensive test and inspection procedures.

Worked in a manner that ensured compliance with established company and FAA processes and procedures.

Managed all inspection plans, creating metrics and analyzing trend data to reduce variability and quality escapes.

PREVIOUS EMPLOYMENT:

US Navy 20yr Veteran: Flight Line/QA Department Manager Large Aircraft Mechanic Flight Engineer Certified Master Training Specialist, Drug Enforcement Administration (DEA): Spanish Linguist, IRS: Revenue Officer, – Spiral Aviation Training Company: Flight Simulator Manufacturer, Air Products & Chemical: Hazardous Gas Handling Specialist

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