Professional Summary
Skills
Work History
PAUL JAIME TETRAULT
*** *. **** ******, *******, TEXAS 77008 (H) 504-***-**** *******@*******.*** Accomplished, results-oriented industry professional in Marine, Energy and After Sales both nationally and internationally. Excellent interpersonal, leadership and decision-making skills. Recognized for expertise in varied areas of business at an executive leadership level. Customer centric attitude aligning enterprise and vision to market needs, evaluating risks and creating execution plans to achieve goals. Highly sought after key note speaker in digital and marine industries with several published papers. Organizational Leadership
Technical Leadership
Strategy & Process Leadership
Mergers & Acquisitions
Business Planning
Achieving Financial Targets
Conflict Resolution
Operation Excellence & Leadership
6 Sigma Green Belt
Leading teams of Black Belts
Employee Satisfaction
Customer Satisfaction
P&L Management
Budgeting and finance
President Founder 01/2018 to Current
Tetrault Partnerships & Property Holdings LLC – Houston, TX Founding member of a family owned Investment LLC focused on increasing asset valuation and profitable returns. Primarily focused on real estate investment & rental properties Director, Asset Intelligence & After Sales - Marine & Energy 03/2014 to 12/2017 CATERPILLAR INC – Houston, Texas
Led after sales marketing for service sales and parts salesAsset Intelligence & After Sales Marine & Power Generation Created enterprise digital strategy for Caterpillar in areas of Operations, Parts and after-sales for Marine and Power Generation to enhance company and client profits and processes.
Initiated and launched "Asset Intelligence" within the Marine division through the acquisition of ESRG, introducing marine analytics and integration of the digital platform (OstiaEdge) into Caterpillar producing optimum results.
Developed the strategy and led the execution annually for Marine, Digital and Power Generation
(Medium Speed) aftersales including the P&L, budgeting and team goals. Consistently exceed 10-year targets by establishing 5-year goals with stringent strategies for success. Supported Managing Director and VP with daily operational functions. Implemented global Caterpillar and Dealer marketing strategies which resulted in 12% growth of customer bas
Director, Global Marine Customer Support & After Sales 06/2008 to 03/2014 Caterpillar GmbH&Co KG – Hamburg, Germany
Led a team of over 70 after sales professionals working with over 2,000 dealer sales professionals Managed 5 Sr. Six Sigma Black-Belts.
Utilized Six-Sigma methodology for Mergers and Acquisitions and all strategic projects (DMAIC methodology).
Led team for Caterpillar's power generation medium speed and marine business. Managed land based parts and services for 5,500 Power Generation engines. Led the Marine aftersales and parts team for over 8,000 installed propulsion units; CP Propellers, Thrusters, Z and Azimuth Drives (previously Berg, now Cat Propulsion). Managed annual budgets (Engines and Propulsion) for $1.2B parts, $95M product health & goodwill plan, and $560M warranty plan servicing 220,000 marine engines worldwide.. Developed relationships and managed all top Marine key accounts and key account managers which included: Edison Chouest Offshore, Damen, Armon, Maersk Lines, Crowley Marine, Harley Marine, Foss Maritime, Carnival Cruise Lines and others. Led the Global Caterpillar Marine Product Support team including developing annual strategies, goal definition and key performance metrics including a customer loyalty process. Raised customer satisfaction from 7.4 to 9.4 (10 point scale) globally. Division Manager, Americas 01/2006 to 06/2008
Caterpillar Inc. – Miami, Florida
Revived Caterpillar Americas Marine Division by leading in an operational and business transformation role.
Exceeded financial targets in less than 2 years.
Energized and motivated team which resulted in employee confidence and engagement growth from 64% to 99%.
Led the Americas Marine Division with strategy and goal setting with Division leading accomplishments.
Grew prime sales from $84M to $244M.
Grew parts sales from $54M to $116M.
Division Manager, Europe, Africa, Middle East & CIS 09/2003 to 01/2006 Caterpillar CSARL – Geneva, Switzerland
Led the recovery of Caterpillar's Pleasure Craft market by capturing the leading market share position at all major European OEM's.
Championed the strategic plan to obtain Damen as Cat Marine's number one customer via a long term supply agreement as an OEM.
Enabled 100% market share position in all Damen vessels and repowers (over 950 engines per year). Led the team that took MaK engines to the number 1 market position in Cruise Led Caterpillar's EAME and CIS Marine Division as the Prime Sales and aftersales Manager which produced the following:.
Grew prime sales from $112M to $664M.
Territory Marine Sales Manager, Americas West Coast 02/2000 to 09/2003 Caterpillar Inc. – Seattle, Washington
Grew parts sales from $84M to $469M.
Grew employee engagement from 72% to 96%.
Strategized and implemented the execution of Caterpillar's engine configuration software to all major Naval Architects which allowed accelerated integration of engines into newly designed vessels.
Established the US and Canadian West Coast region as the global leader in growth for marine sales by implementing partnership strategies within the business. Grew prime sales from $23M to $88M.
Increased market share from 34% to 88% by establishing Caterpillar Marine as the industry leader in the tug segment, displacing Detroit Diesel and Cummins. Business Development Manager 01/1996 to 02/2000
Caterpillar Finance – Nashville, Tennessee
Developed global IPP (Independent Power Plant) opportunities, financial modeling and initial business case presentation to the Power Ventures Board for equity investments. Negotiated Power Purchase, Fuel Supply, Transmission and debt terms for more than 20 major projects.
Developed and implemented equity investments in power projects totaling 340 MW. Technical Sales Engineer 09/1994 to 01/1996
Caterpillar Inc – Lafayette, Indiana
Championed heavy fuel systems design for the 3600 product line using acquired expertise. Established relationships with Caterpillar dealers to develop all new power facilities using 3600 engines globally.
Project managed new project design and installation of 8 global power generation facilities, including installation auditing, commissioning and handover. Service Engineer 07/1990 to 08/1994
Wärtsilä North America Inc – New Orleans, LA
Additional Information
Education
Certifications
Awarded a three-year apprenticeship with major focus on Wärtsilä Wichmann propulsion systems, Wärtsilä Vasa product line, EMD service and maintenance, cruise industry commissioning and warranty management.
Achieved Service Engineer position for a marine and power generation for Wärtsilä powered facilities on a global level.
Collaborated successfully with Engineering & development teams to design and manufacture new products for new installation projects.
English (Native), Spanish (Strong Working Knowledge), German (Working Knowledge), French
(Comprehension)
MBA: Finance & International Business 1998
INDIANA WESLEYAN UNIVERSITY -
Bachelor of Science: Marine Engineering 1990
UNITED STATES MERCHANT MARINE ACADEMY -
Commissioned as an Ensign in the United States Navy Gained Unlimited Horsepower USCG license for Steam & Diesel Masters: 1998
VANDERBILT UNIVERSITY - Nashville, TN
Finance - Course Work
Six-Sigma Yellow Belt
Certified Marine Technologist & Fellow; Institute of Marine Engineering, Science and Technology Member Society of Naval Architects & Marine Engineers Member Canadian Institute of Marine Engineering
Member Royal Institute of Naval Architects
Licensed Marine Engineer, Unlimited HP Steam & Diesel; United States Coast Guard Lt. Commander, United States Navy (Retired Engineering Officer)