Scrum Master, Social Media Digital Marketing

I am an experienced servant- leader seeking a challenging project role where my organizational skills can be used to drive project deliveries and streamline current processes. I leverage my psychology degree and Scrum/ Agile methodology to meet the needs of both clients and my fellow employees while building a cohesive team environment.

Work Experience

The Inn at Spanish Bay- Pebble Beach

03/2017 – 11/17

Management Leadership – Roy’s

Food & beverage managerial training role which entails serving as an Assistant Manager for the F&B outlets at The Inn at Spanish Bay. Ensured Pebble Beach processes and procedures are followed to strive for five-star experience.

Coordinated dining room experience for: Apple Retreat, PB 50th Food & Wine, Mother/Father’s Day, Concours d’Elegance & 1st Luau Brunch.

Organized layout of dining room to emphasize guest needs and requests with respect to dining room profit and optimization. Worked with guests to schedule availability, dining & liqueur menu, for both local & in house occurring events.

Implemented changes to optimize recycling processes, daily ordering possesses & menu customizations improving execution of the “Pebble Beach’s Standard” (trained others in these skills).

Possesses thorough understanding of the responsibilities of specific departments, provides support to the department team and takes an active part in supervising, training and coaching staff

Actively participated in departmental meetings, hiring fairs, submitting hours to payroll, facilitating large party reservations & contracts

Underwent multiple trainings: One degree: Pure Leadership w/ Cindy Nevatnu, Safety & Wellness, 27 Rules of Management, Intro to Management

Barnyard Shopping Village

01/2015 – 03/2016

Digital Marketing/Event Coordinator (15 Events)

Marketed events by creating handouts, flyers, newsprint ads, and generating social media interest. Coordinated catering, entertainment, vendors, and facility operations for events hosting 200 - 1800 attendees.

Conducted surveys and orchestrated retrospectives with customers to provide feedback and improvement opportunities to company leadership.

Establish, communicate & maintain both timelines & priorities for all involved parties for each event

Optimized procedures for newsletter distribution, unifying contact lists, drafting budgets and event execution

Rebranded materials to emphasize brand recognition and target business growth

Managed Business’ social media presence, regularly posting updates meetups and photos with members. Increased Facebook followers by 30%.

East Village Coffee Lounge (Monterey), Red House Cafe (Pacific Grove)

03/2014 – 12/2015

Waitress, Barista

Provided host services, answered menu questions, bussed tables, sanitized dining areas, stocked service needs & prepared specialty coffee drinks

Monterey Peninsula Wellness Center (Marina, CA)

06/2014 – 12/2016

Swimming: Coach / Instructor / Lifeguard

Provided specific personal training for targeted swimming improvements

Contact this candidate