Manual, Automated Testing, QA Processes, QA Lead, Analyst.

Sampat Goud

Phone: 647-***-**** Email: *******.**@*****.***

HoneyView Trail, Brampton- L6P4A4

Security Clearance: Enhanced Reliability Status (valid till 2027)

Summary:

●10 years of experience in quality assurance and testing in Mobile, Client Server, Web and UNIX environments

●Involved in all phases of Software Development Life Cycle (SDLC) with major emphasis in Software Testing Life Cycle (STLC)

●Extensive experience in testing & verifying Business Functionality, Database, Security Standards for different client/server applications in the areas of Mobile Banking, Mobile Applications, Financial, Ministry of Health, Telecom and Digital Marketing

●Experienced in testing mobile, Client Server and multi-tier applications that are developed in ASP, HTML, DHTML, .Net, Java and VB Platforms

●Ability to develop and translate Business & System Requirement, Use Cases, Design, Architecture documents and convert them into testing documents like Master Test Plan, QA Test plan, executions matrices, Test Scenarios and Test cases, Execution and Signoff documents.

●Extensive experience in creating SIT and UAT Test Plans, Test Scenarios and Test cases based on requirements

●Expertise in Mobile, Manual, Sanity, System, UAT, Integration, Regression, Functional, Load, Network, Database, Configuration and Black Box Testing

●Tested applications on Mobiles, Tablets and iPads for IOS, Android, Blackberry and Window mobile operating systems.

●Validated functionality of mobile application using different Simulators and Emulators (IPhone, Blackberry, Android and Windows)

●ast experience with format ETL and Data Testing

●Working experience of performing backend testing on Database like DB2, SQL Server,MySQL, Oracle and MS-Access.

Skills

Hardware: IBM S/390, IBM PC Compatibles.

Operating Systems: Sun Solaris 2.6, Linux, Unix, Mac, Windows 95/98/XP/7 NT4.0/2000 and OS/2

Programming Languages: C++, Linux, SQL, Python, Java Script, VB Script, HTML5, XML,Json.

RDBMS: Oracle, DB2, MS-Access, Hyperion Essbase, SQL Server, MySQL, T-SQL, Tableau,Qlikview.

Automated Tools: QTP, Quality Center, LoadRunner, Selenium, Appium,Rational Clearquest, Locust,LoadUI,IBM RFT.

Other Tools: Cognos, Informatica, iOS, Apple IOS SDK, Android, Blackberry, Bada, Device Anywhere, Eggplant, Microsoft Device emulator,Phantomjs.

Packages: MS-Office, MS - Project, AMDOCS, Adobe – PDF, Power Point, Vision.

Education

Professional Training in JavaScript, SQL, C – NIIT, India.

Currently Pursuing- Certification (AWS Certified Developer -Associate), Python-Data Science training.

Bachelor of Technology (Electronics and Communications Engineering).

JNTU University, AP, India.

Nov 2017 - Current

Ministry of Government and Consumer Services

Service Ontario Applications

Senior QA

Benefit Finder:

Objective of this application is to find ontario community programs suitable for individuals based on user profile.

Applications:,HP ALM,HP UFT, iOS, Android, Mac,Windows,iPhone 6s,iPad 4,Samsung Tab 10,Safari,Chrome.

Service Ontario Geo Location:

The objective of Online Health Card and Driver’s Licence Renewal (OHCDLR) project is to deliver an integrated solution that will allow Ontarians to renew their Health Card and/or Driver’s Licence online as a part of the SO Modernization.

GSIC is implementing a new functionality (Geo-Location) on Serviceontario Driver License and Health Card Renewal process. Adding GeoLocation feature would restrict cross province and cross border users to renew their Driver License and Health Cards.

Applications: OHCDLR,HP ALM 12, HP UFT iOS, Android, Mac,Windows,Excel,Word,iPhone 6s,iPad 4,Samsung Tab 10,Safari,Firefox,Chrome.

Responsibilities:

• Involved in user acceptance testing.

• Coordinated with team and conducted UAT to ensure that developed systems satisfies the needs of business clients as

specified in the functional requirements.

• Sent daily status reports to Lead, understood the environment/data setup and tracked all execution.

• Executed Test cases for front end applications and hand-held Mobile devices for iOS,Android,Blackberry platforms.

• Performed Regression testing for High level and rare case Scenarios using HP UFT

• User Acceptance Testing on Mobile Devices, Verifying functionality of the application.

• Executed all the Error scenarios during testing the web and mobile application.

April 2016 – June 2017 Ministry Of Health,Kingston Health Ministry Applications Systems Testing Specialist

Mainframe upgrade/LPAR project:

This Project involves Migration of Health Ministry Web Applications from existing Servers to new LPAR Servers.

This project aims to maintain the data integrity before and after the Migration of Applications from existing mainframe systems to new LPAR Systems between all the web portals, applications, databases and mainframe systems.

Health Ministry systems has Multi Tier Architecture. The Multiple Applications within the architecture are connected to each other and maintain the data transfer through out seamlessly.

Applications: CRS, ODR, SOIAC, SOAPUI,Oracle, DB2 Mainframe systems,HP ALM, HP UFT,Performance Centre,HCVA,Microsoft Office, Outlook,Excel.

SSL to TLS 1.2 Upgrade:

This Project involves upgrading of web protocols SSL to TLS 1.2 on existing servers with all ministry Health Applications.

This project Aims to secure web protocols, maintain the data integrity across Web Applications, Databases, Mainframe systems before and after the Web protocol Upgrade.

SOIAC Address Change Updates:

This Project is focused on functionality changes for SOIAC Application.

Service Ontario Integrated Address Change Application is used to update the Address on health cards for Ontario residents.

Functionality changes for this application were made to enhance the user experience of the application.

ODR: Organ Donor registration is the web portal for users to register the organ donation process by using their OHIP cards.

Tested the transactions from back end services using SOAP UI, mainframe databases and oracle for transaction log reports.

Responsibilities:

• Analyzed business requirements documentation including Use Cases and non-functional requirements.

• Contributed to the testing strategy and created systems test plan and test suites (including test cases)

• Executed system and user acceptance tests adhering to HSC Test Methodology

• Verified actual results meet expected results.

• Performed testing databases using SQL Scripts to extract the data from the tables related for each transactions performed in applications.

• Worked on several complex enhancements of HL7 architecture communicating between eCTAS and HIS system.

• Conducted various JAD session to confirm the Hl7 message type and their usage.

• Used Hl7Soup for Message validation.

• Identified, analyzed and confirmed all the data elements of the messages ADT-02, ADT-04, ADT-05,ORU-01,ADT-08.

• Created data mapping Document to outline all the hl7 requirements and Data elements mapping with the Databases.

• Performed API testing for internal web based health applications,used SOAPUI to perform web services testing on SOIAC and ODR Applications.

• Performed Regression testing using IBM RFT for all business tasks on CRS System and executed regression testing for new updates and releases.

• Provided recommendations to the Project Manager as to the acceptance or rejection of any changed system components

• Weekly reporting on status, progress, and key issue/concerns as directed by the Project Lead or Sr. Project Manager

• Performed assigned, complex programming tasks using various industry standard programming languages, operating systems and common office software (i.e.) COBOL, Oracle DB2, ACCESS, SQL, JCL, ISPF & IBM Utilities and all Microsoft Suite Products (i.e.) (Word, Access, Excel, Outlook and Internet search).

• Followed policies outlined in different health Care legislation, such as the OMA Agreement, The Independent Health Facilities Act, Health Care Accessibility Act, Provincial Offences Act, Health Insurance Act, Ontario Drug Benefits Act, Health Cards and Numbers Control Act, FOIPPA, PHIPA, etc when developing IT Solutions.

April 2013 – April 2016 Publicis Modem Toronto, ON Web/CMS/Mobile Apps /Business Intelligence QA Lead

OLG New Responsive Website:

Publicis is responsible for developing a Newly designed Responsive website for OLG and make it compatible for Mobile platforms. OLG content migration will take place on the new site for all the sub pages and main pages from previous site, and OLG new site will be completely data driven by passing the web services and getting the data in real time to display on the new site.

BMO Financial Education Website/Mobile Responsive Website: This is an Interactive Financial management Education content driven responsive website for USA and Canada developed using jQuery, Java scripting, AJAX Requests, REST web services, CMS based on .Net, SQL server as Backend Database for the Client-BMO to educate their customers about managing personal finances better. Each time they use the website and read the categories, finish the levels complete the themes will save all the user data based on their answers and selections they make during the sessions. The BMO Dashboard site is shared internally with BMO for Client to view all the user data and analytics extracted from BMO Financial Education site.

BMO BOOST: This is an Interactive Credit Cards Education responsive website for Canada BMO Bank Employees developed using jQuery, Java scripting, AJAX Requests, REST web services, CMS based on .Net, SQL server as Backend Database for the Client-BMO to educate their customers about managing personal finances better. Each time they use the website and read the activities and complete the Modules will save all the user data based on their answers and selections they make during the sessions.

LG Data Segmentation: Publicis involved with Vigorate (LG Email Deployment partner) to segment the LG Customer User data based on LG Business rules and create the required data cleansing, transformations and extract the end result data for Vigorate to do the emails deployment and Analytics Reporting for LG. Responsive emails are developed by Publicis. Tableau 9.0 is used for developing Reports and Dashboards.

Worked on other different projects like Westjet CMS, PayPal CRM Migration, Nestle Rewards Website, Rogers Let's talk site, Rogers Roam On Social Media Site, Home Depot Site, Canada Post Incite+ App, Airmiles Facebook App.

Technologies: Redmine, Jenkins, Apache Mavens, Apache,SQL Server 2008, 2012, MySQL Database, PHP, Selenium 2.0 and 3.0, Locust, Gatling, Microsoft SharePoint, Devices (iPhone 6, 5s, 4, S3, LG G3, HTC Windows 8.0, Z10, iPad 3, Samsung Tablet 2) Appium, Browser Sync, SOAPUI, Cucumber,Phantom JS, Tableau 9.1,Tableau BI Suite, Qlikview, Spotfire, Sysomos, Litmus, Win SCP, Putty, WAPT, ExactTarget Email Deployer, .NET, .Node JS, Linode Server, Kentico CMS.

Responsibilities:

• Involved in QA Test Planning, requirements clarifications and updates, generate new requirements based on

QA Testing outcomes.

• Created BRD/FRD documents and final sign-off based on Client Meetings and Account stakeholders meetings.

• Created Test Strategies,Test plans and test scenarios/ test cases for various phases of projects.

• Delivered All QA Artifacts: Test Plan, Test level Assessment, Traceability Matrix and QA reports

• Documentation creation, reviews, sign-offs - Test Plan/test strategies, schedule, cost estimates, test cases/automated scripts, dashboards, defect logs, test phase closure reports, entry/exit criteria and gating

• Conducted System testing, Browsers compatibility testing, Litmus testing, UI testing, Functional A/B testing

and UAT testing.

• Experienced in doing Regional Setup of Atlassian tools like Confluence,JIRA,Github for multiple projects,Acted as JIRA Admin for DEVOPS project.

• Lead 2 teams, one QA team with 3 QA resources another team of 2 business coordinators for BI projects.

• Took stakeholdership of LG Data segmentation project, analyzed tools in the market spoke to different vendors and implemented Tableau Desktop 9.0 and Tableau Server for client access.

• Created defect management portals using Redmine source code and created Defect management portals for clients like LG, WESTJET, AIR MILES,ROGERS,HOME DEPOT.

• Implemented several testing tools like Selenium Webdriver for Automation testing of BMOFES, BMOBOOST, OLG.ca projects, WAPT LOADUI for Load testing, Gatling for performance testing, Browsersync for compatibility testing, JAWS Tool for AODA testing.

• Implemented a great solution and managed a Mobile workshop (lab) with all kinds of Mobile and Desktop devices with different O.S, versions for Synchronizing testing of Desktop, mobile applications with different O.S and browser clients using a single device or browser client, coordinated with vendor and got that implemented for Publicis.

• Trained Business Users to use the Tableau Reports and Analyzing the Data on Tableau Server.

• Attended regular/periodic client call and business handover sessions,trained off site and client QA resources with new applications.

●Maintained QA Devices Lab,executed both manual and automated testing on both Native and Web Mobile versions. Mobile automation of Android, iOS using Appium and Selenium Webdriver.

• Successfully managed the team throughout the test cycles to meet the deadlines, assisted and escalated any roadblocks to minimize/mitigate the impact

• Maintained and monitored test environments, provided ongoing support to support the environments, environment issues troubleshooting triaging issues and coordinating resolution with all technology partners

●Created User documents for training various groups such as Super users, Change agents, Trainers and Change Management Consultants.

May 2012 – Jan 2013

Bank Of Montreal, ON

Web/Mobile Application

Senior QA Analyst

E-Statements Project: This Project mainly focuses on an alerting feature which serves the purpose to deliver the E-statement alerts for the BMO Native applications on IPhone and also BMO Browser based applications on BlackBerry, Samsung Galaxy, the alerts should be received by the mobile users whenever the monthly statements are ready and available to view, the alerts being shown through the delivery channels as SMS/Text/e-mail for actual Blackberry/Samsung devices and smart client application alerts as push notifications for iPhone users in addition to the SMS/Text/e-mail.

Database Migration :In Data warehousing project mainly focusing on the ETL process to extract the data from SQL Server, DB2 Database, transforming the data as per business requirements and loading the transformed/cleansed data to the Oracle Databases.

IOS,Android & B.B client: These are the first BMO Mobile Banking Native or Smart Client Applications developed specifically for iOS, Android and Blackberry devices. These applications are created for all the iPhone, Android & Blackberry Mobiles, Tablets and other devices, as they are very secured for doing day to day Personal or Business banking and very user friendly to perform all other actions like Transfers, Bill Payments, Viewing the Transactional Alerts, Finding the Location and branches nearby. In this project I worked closely with my lead in creating the Test Plan and Test Strategy, later in creation of Test Scenarios, Test cases and also in performing different types of testing and executing the Test Cases.

Web Application Testing: BMO.COM is a web-based application for the BMO banking customers to get registered, maintain accounts, payments, transfers and day-to-day banking.

Technologies: MAC, Windows, Quality Center 10.0, MS VSTS, Win SCP, J meter, J unit, Putty, SQL Server, Oracle,SOAP UI, MS Office, MVS, COBOL, Mobile Devices (BlackBerry, Samsung Galaxy, IPhone), Oracle 10g, Quality Test Professional 10.0.

Responsibilities:

●Managed and executed test cases, testing checklist on multiple devices as part of cross platform testing on the physical devices like iPhone, Blackberry Curve, Torch, Bold, Samsung Galaxy mobile devices, Tablets and iPads.

●Coordinated with the test including select Test Plan, Test Strategies,,Test approaches, estimating the time, effort and cost of testing, acquiring resources, defining test levels, cycles, and planning incident management.

●Worked closely with leads for initiating the specification, preparation, implementation and execution of tests, monitor test results and check the exit criteria.

●Performed API testing using SOAPUI tool for Mobile and Web Banking Applications.

●Validated the following Functionality of the mobile banking application using both positive and negative testing approach: Register bill Payment, pay registered bills, post dated bill payments, account transfers, view statements & transactions.

●Analyzed requirements of data warehouse by reviewing business requirements, Transactional database schema and Transactional data flow diagrams for the features like Transfers and Payments and accounts in both Mobile and Online Environment and compared the results to match the information from both the sources.

●Validated correct processing of ETL-generated fields such as surrogate keys.

●Analyzed the test results, Involved in Data Referential Integrity Check, Load Count and Transformation Accuracy.

●Extensively experienced in ETL testing.

June 2011 – March 2012

TD Mobile Banking, ON

Mobile Applications

QA/SIT Test Analyst

TD Mobile Banking Application for iPad, iPhone, iPod touch, Android, Blackberry and Samsung devices is the most user friendly and security guarantee application that can be used by banking customers of TD Bank. Using the TD Mobile Application, customers can Access their personal or small business banking accounts, check their account balances, pay bills, transfer funds, and locate TD branches and record insurance information in an accident.

Technologies: Quality Center 10.0, Quick Test Professional 10.0, IOS iPhone SDK 3.2, Android, Blackberry OS, Samsung Bada, Xcode, Device Anywhere, WML, SOATest, WAP, Websphere, Web 2.0, XML, J2Me, Java, JavaScript, SQL Server, MS Access, Linux, UNIX and Oracle.

Responsibilities:

●Involved in gathering/documenting business requirements, functional requirements

●Responsible for deliverables, developing the Test Plans, Test Scenarios, and detailed Test Cases based on the Use Case Documents, Business Requirements, and Functional Specifications

●Tested usability of the mobile application based on UX wireframes and mockups of the mobile application for each different platform.

●Used Devise Anywhere for testing such as Functional/System, Integration, Regression, End to End, Performance and User Acceptance testing

●Performed SOATest to communicate between different components of web banking application architecture..

●Validated the following Functionality of the mobile banking application using both positive and negative testing approach: register bill payment, pay registered bills, post dated bill payments, account transfers, add interac email money transfer recipients, email money transfers, view statements & transactions.

●Performed regression testing on the Transactional Data of the Customers having various accounts like general Chequing, Savings, Credit Cards, Mortgages and line of Credits.

●Executed test cases on different OS and devices to validate the Compatibility of the application by performing Cross platform testing in MAC and Windows Environments.

●Performed security testing with the help of network and developers on the mobile banking application

Feb 2010– April 2011

SaskTel, SK

SaskTel Web Portal & OBIEE Reporting

QA/UAT Test Analyst

Sasktel.ca is a web application that is used by the customer to view plans, products, coverage, promotions and purchase online Sasktel.ca application will be constantly updated with new products, plan and promotions in agile environment.

Technologies: Quick Test Professional 9.0, Quality Center 9.0, Load Runner 8.0, AMDOCS, OBIEE (Oracle BI Answer/Oracle BI interactive dashboards/Oracle BI Admin Tool/Oracle BI Delivers), HTML, XML, DHTML, Java, Java Script, J2EE, SOAP UI, Oracle, Toad, Unix, SQL, WebSphere Application server, TCP/IP, XML, IE, Firefox, Windows XP.

●Translated business and functional requirements into test scenarios and test cases

●Understood use cases and user stories in understanding the requirements and functionality

●Created Test cases based on Test Scenarios in Quality Centre.

●Executed Test cases on www.sasktel.ca to validate the functionality of the application by performing web, content, cross browser, security, search optimization, navigation, link, flash, video, look and feel of the application.

●Performed Integration testing with Sasktel.com with AMDOCS centralized billing system to test the Transactional Data for each Customer purchasing specific plans and packages for TV, Mobility and Internet.

●Tested OBIEE reports based on the Reporting requirements and set up the test data according to the process the report requirements.

●Performed backend testing on Oracle database using SQL.

●Performed User Acceptance Testing by creation UAT test scenarios and test cases

●Reported UAT defects to the development team with proper priorities and severities.

Oct 2008 – Dec 2009

Government of Health Saskatchewan

Data Conversion

QA Tester

As part of this project all the Government health systems are being migrated from Mainframe legacy systems to Online system using UNIX and Oracle, DB2 databases. All the system will be used standard health portal to access different system using different portal applications.

Technologies: HP Mercury Quality Center, HP Mercury Quick Test professional, Informatica, IBM DB2, SQL, Oracle, UNIX, Java, J2ee, EJB, HTML, XML, DHTML, JMeter, JUnit, Java Script, COBOL, Cognos, IIS, Microsoft SharePoint, Microsoft Team Foundation Server, Microsoft Content Management and MS Office

●Performed gap analysis and reports gaps from the requirements to the management

●Involved in the creation of Test plan based on the requirements and organized Test plan review meetings

●Executed test cases to validate the application functionality by performing Sanity, Functionality, SIT, End to End, Security, Cross Browser, Regression and User Acceptance testing

●Extensively used SQL programming in backend and front-end functions, procedures, packages to implement business rules and security.

●Extracted data from various sources like DB2, Oracle, flat files and SQL Server

●Validated cube and query data from the reporting system back to the source system

●Involved in developing UNIX Shell scripts automate some test scenarios

●Generated Status reports and provided them to the management.

Dec 2007 – Aug 2008

Saskatchewan Government Insurance

Data & Application Migration

QA Tester

SGI online web based application used by internal employees and external agents to submit Insurance application to Saskatchewan Government Insurance. The web based application code is being migrated from ASP to ASP.NET to increase the performance, stability and developer productivity. As part of this project the data from different mainframe database is being migrated to new Oracle database.

Technologies: Mercury Quality Center 8.0, Mercury Quick Test Professional 8.0, Jira, SQL, Oracle, UNIX, ASP, ASP.NET, VB Script, Nunit, C#, VB.NET, IIS, Microsoft Team Foundation Server, Microsoft Share Point, Microsoft Visual Studio, Informatica (Power Center, Power Center Connect, Power Exchange, Power Channel), Mainframes (TSO, File-Aid, CICS, IMS, MVS, JCL), Crystal Reports,

●Analyzed system and end user processes of Health Insurance system

●Analyzed Test Requirements from Detailed Design Document, Technical Design Documents and Statement of Requirements Document.

●Tested the Transactional data during submitting the Insurances by internal and external agents.

●Performed security testing of web applications from SQL injection, Script injection attacks.

●Used Quality Center for Defect Tracking and Test Management

●Tested production fixes, documented production problems and resolutions

●Involved in setting up the test environment & coordinate the acceptance testing of deliverables from multiple teams

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