Project Management, Client Relations, Sales Negotiations

Sydney Flick

*** ***** ****** *** ***

Matawan, NJ 07747

(732) - 239 - 7517

********@*****.***

EXPERIENCE

PSAV, Intercontinental NY Barclay, New York, NY S ales Manager June 2017 - PRESENT

● Successfully acquire client’s requirements using a proactive selling approach in delivering seamless performance of their meeting objectives

● Continuously increase Guest Satisfaction Survey Scores while growing audio visual revenue and profitability at a $5 million property

● Develop and maintain relationships with clients and key hotel personnel

● Utilize and understand costs associated with sales, including labor, commission and equipment outsourcing to ensure profitability

● Devise strategies and techniques necessary for achieving the sales targets TAO Group, L AVO NYC, N ew York, NY Assistant Manager/Intern June 2015 - August 2016

● Shadowed and assisted each department manager

● Planned guest events onsite as well as off-site

● Participated in menu planning

● Worked with Micros Point of Sale System

● Handled all cash and tip outs for LAVO staff

● Managed catering and delivery orders through TAO and LAVO

● Contacted hedge funds in order to obtain future business. Nittany Lion Inn, S tate College, PA Banquet Server August 2014 - December 2014

● Assisted in setup and breakdown for events of 50-500 people

● Reviewed Banquet Event Orders (BEO) to ensure all details were executed EDUCATION

The Pennsylvania State University, S tate College, PA B S Hospitality Management

August 2013 - December 2016

Florence University of the Arts, Florence, Italy

January 2016 - May 2016

SKILLS

Project Management

Client Relations

Customer Service

Sales Negotiations

AWARDS

Employee of the Month, -

February 2018

Team Mission Award, -

Q1, 2018

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