Customer Service Administrative Assistant

Robin Clarke

Administrative Assistant

*** ***** *****

Painesville, OH

440-***-****

*******@*****.***

SKILLS

Great customer service experience. Multi-tasking, experienced with high volume calls and scheduling. Experienced with Evolve and Insight. Can adapt to new computer systems quickly and have teached new employees systems as well.

EXPERIENCE

Signature Health, Willoughby, OH - Intake/Administrative Assistant. SEPTEMBER 2008 - JULY 2018

● Scheduling appointments for behavioral health and primary care.

● Handled weekly deposits, verified medicaid benefits and handled high volume phone calls.

● Charted intake documentation for new patients. Opener and closer Pathways, Mentor, OH - Administrative Assistant

APRIL 2001 - SEPTEMBER 2008

● Scheduled for behavioral health appointments..

● Opener and closer. Handled basic office duties.

● Handled high volume phone calls. Customer service as needed. Lake Erie College, Painesville, OH - Cashier in Accounting Office JULY 1995 - APRIL 2001

● Handled student accounts. Posted scholarships. Gift log payments for the college.

● Managed student loans. Customer service, office duties.

● Phone calls and multitasking.

EDUCATION

Auburn Career Center - - Medical Office Certificate June 1994

Lake Erie College - c redits completed towards associates of arts degree.

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