Entry Level Environmental Scientist

Heather Miara

*****.*******@*****.***

Cell: 848-***-****

Career Summary: Dynamic and motivated professional with a wealth of experience working in fast-paced environments as part of an interdisciplinary team, formulating creative solutions to complex problems, and working independently to meet deadlines and deliverables. Exceptional communication skills and the ability to prioritize effectively when balancing organizational demands with the needs and requests of the individuals/patients/families with whom I work. Passionate Environmental Science Graduate student ready to implement the skills and knowledge obtained thus far to effect change in the practices and habits of companies, corporations, organizations, and individuals that protect natural resources and help foster a more sustainable future for our planet.

Education: Johns Hopkins University, Baltimore, Maryland

Currently enrolled in the Environmental Science and Policy Graduate Program

On track to graduate January 2019

Georgian Court University, Lakewood, New Jersey

Bachelor of Arts in Psychology; Minor in Business, GPA: 3.68

Experience: Case Manager: Encompass Health, formerly HealthSouth Rehabilitation Hospital Aldie, VA

September 2016-July 2018

Acted as a liaison between patients and the care team to ensure clear communication and comfort

Managed a caseload of 10-15 patients to assist with discharge planning and care coordination

Collaborated with a team of doctors, therapists, nurses, dietitians, directors, and pharmacists to ensure a productive and comfortable rehabilitation stay

Updated patients and families on patient progress and goals based on an individualized plan of care

Provides updates to patients’ insurance companies to request continued authorization as needed

Case Management Assistant: HealthSouth Rehab Hospital Aldie, VA Nov. 2015-Sept. 2016

Assisted 5 Case Managers and the Director of Case Management to run the department smoothly

Managed the daily list for the Interdisciplinary Team Conference and prepared the accompanying paperwork with the use of Microsoft Excel, Microsoft Word, and Microsoft Outlook

Assigned patients to Case Managers in a way that maintained a balance amongst workloads

Called all patients after discharge to follow up on their stay at HealthSouth and provide service recovery whenever concerns were mentioned

Organized weekly in-services with referral partners

Scanned relevant patient documents into the electronic medical record

Sent referrals for services and equipment for patients and followed up to ensure timely delivery and start of care

Care Manager Specialist: Tri County CMO Raritan, NJ November 2013-November 2015

Supported two teams of 6-9 Care Managers each as well as other members of the Operations Department.

Covered for Care Managers at IEP Meetings, Treatment Team Meetings, Meet and Greets, Etc.

Transported youth and families.

Assisted Care Managers with the referral process for both in-home and out-patient therapeutic services through communication and coordination with mental health providers.

Trained new employees and interns on how to complete various operations-related and management-related tasks.

Facilitated the transition to a paperless agency by creating and piloting electronic documents and workflows.

Awards/Honors: Omicron Delta Kappa Honor Society 2009

Phi Eta Sigma National Honor Society 2009

Chi Alpha Sigma Honor Society 2008

Dean’s List, Fall 2007-Spring 2011

CACC Cross Country Individual Champion 2007

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