Scrum Manager
Resume:
DENNIS L. PHOEBUS
Evans, GA 30809
706-***-**** *************@*****.*** Skype: dphoebus967
Professional Profile:
Enterprise Agile Coach with 20+ years of IT, 10+ years of Scrum & 5+ years of Agile Coaching experience for Fortune 500 companies
Highly trained & credentialed in Agile: CSM, PSM, CSP-SM, SAFe SPC
Expertise in Agile, Scrum, Kanban, Lean, XP, Scrum of Scrum, DAD, & SAFe Program Consultant
Willing to TRAVEL 75%.
Education:
Bachelors of Science in Computer Science, University of South Carolina, 1983
Associate of Applied Science in Application Development, Augusta Technical College, 2010
Certified Scrum Professional (CSP-SM), October 2017
SAFe Program Consultant (SPC:4.0) (207*****-****), September 2017
Professional Scrum Master (PSM), April 2015
Certified Scrum Master (CSM) - 5080, February 2009
ITIL Certification, July 2008
Areas of Expertise:
Scrum Master
Led efforts to convert from ‘waterfall’ to Scrum / Agile SDLC.
Facilitated the sprint planning, daily Scrum, review & demo, and problem resolution.
Led retrospective to define methods for continuous improvement.
Mentored PMs to utilize Scrum framework and Agile values.
Setup / maintain physical Scrum board.
ALM Tools (Jira, Confluence, RTC, Rally, VersionOne).
DAD & SAFe for Release & DevOps support
Methodologies – Agile, SCRUM, Kanban, Lean, XP, Scrum of Scrum, DAD, SAFe
Agile Coach
Identified program-level epics for roadmap,
Facilitated Scrum of Scrums,
Trained cross-Scrum teams to self-organize
Worked with Product Owners to break out features using Story Mapping, BDD & acceptance criteria technique.
Coached management on Product level Roadmap.
Coached management on decentralization decision-making.
Implemented Scrum Community of Practice for Enterprise.
Facilitated DevOps in release planning.
“Gap-Analysis” to determine needs of Scrum Team.
Coached Scrum, Kanban, Lean, XP.
Coached Scrum of Scrum, DAD & SAFe.
Coached using visual / interactive tool.
Workshop: BDD=>TDD=>Code, Sizing -Story Points-Planning Poker, Why Retrospective?, Developing Backlog (s), What is a “good” story? .
Bulletin Board: “Best Scrum”, “Pig vs Chicken”, “Life of a Story”.
Experience:
Anthem / CEI: 10/2017 to 5/2018 Agile Coach / SAFe SPC (Distributed Team)
Servant Leader for Scrum Team: Convergers (SPS UI Train) distributed (US & India) team
Servant Leader for Scrum Team: Business Rules Engine (SPS App ART) distributed (US & India) team
Supported implementation of SAFe.
Facilitated the Scrum events (Daily, Retrospective, Planning, Grooming, Review & Demo).
Maintained the Scrum artifacts (burndown, calendar, DoD, DoR, product backlog, sprint backlog, story board, user stories).
Maintained stories, epic, release in Jira. Maintained team’s wiki in Confluence.
TIAA / Kaeppel: 2/2017 to 6/2017
Scrum Coach / Master for distributed (US & India) teams.
Facilitated the Scrum events (Daily, Retrospective, Planning, Grooming, Review & Demo).
Maintained the Scrum artifacts (burndown, calendar, DoD, product backlog, sprint backlog, story board, user stories).
Maintained stories, epic, release in RTC. Maintained team’s wiki in SharePoint.
Facilitated Sprint 0 (Inception) for Scrum Team.
Servant Leader for 2 Scrum Teams (Kratos & Phoenix).
Facilitated the definition, development & release of the following Epics / Features / Stories: Workflow Interaction Summary, Pending Transactions, Investment Performance, Authentication, Automatic Call Close.
CSC / Volts: 8/2015 to 12 / 2016 Scrum Master / Agile Coach (Remote)
Scrum Coach / Master for distributed (VMN, AUS, GBR, US) teams.
Facilitated the Scrum events (Daily, Retrospective, Planning, Grooming).
Maintained the Scrum artifacts (burndown, calendar, DoD, product backlog, sprint backlog, story board, user stories).
Maintained stories, epic, release in Jira. Maintained team’s wiki in Confluence.
Built storyboard in ServiceNow for tracking stories’ lifecycle.
Conversion from ‘water-fall’ to Agile (Scrum & DAD).
Supported the ML team (Chameleon) in the translation of the ServiceNow - Blueprint into 21 languages.
Supported the Catalogue team (Scare Crow) in the support of ServiceNow.
Supported the NA team (Daleks) in defect resolution for ServiceNow. Design and publishing of new Portal, Local Support and CMDB features.
Used Disciplined Agile Delivery (DAD) to support Release & DevOps.
Bank of America / Odyssey: 5/2014 to 6/2015 Scrum Master / Agile Coach (Charlotte, NC)
Scrum Master for the Improved Risk Rating (IRR) team. Implemented team’s personalized scrum board. Reinstated retrospective event. Moved Start / End of iteration to middle of week,
Facilitated the Scrum events (Daily, Retrospective, Planning, Grooming).
Maintained the Scrum artifacts (burndown, calendar, DoD, product backlog, sprint backlog, story board, user stories).
Worked with off-shore development team (India). Coordinated tasks / works / stories between on-shore & off-shore developers.
Jira / Agile: Tri-fold for adding new stories. Worked with team to ‘close’ old stories. Documented story flow based on Jira status. Trained user.
Converted team from Jira to VersionOne. Tri-fold for adding new assets. Trained user.
Weekly newsletter shared and distributed to 3 scrum teams.
PM: Allocated, forecasted and tracked 5 project totaling approx. $3.5 million.
Used Scaled Agile Framework (SAFe) to support Release & DevOps.
ADP/ Randstad: 11/2013 to 5/2014 Scrum Master / Agile Coach (Alpharetta, GA)
Facilitated the Scrum events (Daily, Retrospective, Planning, Grooming).
Maintained the Scrum artifacts (burndown, calendar, DoD, product backlog, sprint backlog, story board, user stories).
Maintained stories, epic, release in Rally.
Scrum Master for the team (Hydra) which developed APIs into Workforce Now mobile application. Servant / leader for multiple 3 week iterations including the Sprint 0. APIs focused on employee talent, direct deposit, paid time off and event notification functionality.
Scrum Master for the team (Pisces) which developed APIs into Workforce Now tablet application. Servant / leader for multiple 3 week iterations. APIs focused on dependents, beneficiary and benefit enrollment.
TIAA-CREF / TekSystems: 6/2013 to 9/2013 Scrum Master / Agile Coach (Charlotte, NC)
Facilitated the Scrum events (Daily, Retrospective, Planning, Grooming).
Maintained the Scrum artifacts (burndown, calendar, DoD, product backlog, sprint backlog, story board, user stories).
Led the Required Minimum Distributions (RMD) team to ensure that IRA contributions are correctly paid out to the contributor.
Facilitated five 2-week Sprints.
Worked w/ the BA and PO to refine the user stories for Product Backlog.
Worked w/ the Scrum team to commit stories for the Sprint Backlog.
Managed the daily Scrum standup to monitor the progress of the team.
Led the retrospective.
Reported daily and weekly the status of the sprint to upper management.
Maintained the backlog, stories and sprints in RTC.
Equifax/ Rivi Consulting: 8/2012 to 5/2013 Scrum Coach / Project Manager (Alpharetta, GA)
Facilitated the Scrum events (Daily, Retrospective, Planning, Grooming).
Maintained the Scrum artifacts (burndown, calendar, DoD, product backlog, sprint backlog, story board, user stories).
PMO / QA: Reviewed the site’s current Agile practices. Worked with the PMO to define the baseline practices. Developed workshops to train Agile practices. Coached 4 tracks on the best practices of Scrum framework.
Worked with off-shore development team (India). Coordinated tasks / works / stories between on-shore & off-shore developers.
Supported the development of the reputation and alert preferences features. Utilized Rally and Jira/Greenhopper agile toolset.
Microsites: Using Agile framework, SM / PM on initiative to develop microsite utilizing Liferay. Deployed the EFX microsite www.identityprotection.com and www.idprotection.com.
Savannah River Remediation/ RE Mason: 8/2010 to 8/2012 Scrum Master / PM (Aiken SC)
Environment: Enterprise Architecture, .NET, jQuery, MSSQL, web-based applications, MVC.
System Status Deviation: Tracks DCS temporary changes and alarms suppressions.
Saltstone FINAL Calculation: Software which tracks the movement of constituents from the Saltstone Feed Facility (SFF) into the Saltstone Disposal Units (SDU).
SME Batch Evaluation: Software which calculates Total Organic Carbon (TOC) to Nitrate ratio, Nitrate Concentrate and the carbon contribution from antifoam for the Melter feed.
SEHT Transfer Batch: Software which provides real-time projection of volume, tracking of multiple batch volumes in the inter-area transfer line between the MCU SEHT and the DWPF Chemical Process Cell, tracking of SEHT transfer batch Isopar-L characterization for multiple batches, and analysis of the acceptability of SEHT batches for transfer into the DWPF CPC.
Waste Characterization System (WCS) Phase 1 & 2: Software to track the storage and movement of radioactive waste.
Bank of America / Meridian: 3/2010 to 7/2010 Business Analysts / Scrum Master (Charlotte, NC)
Supported the Account Card Detail Borneo / NetAccess project. Used the Six Sigma / DMAIC SDLC to design the credit card web application. Documented the Project Charter, BRD and HLD in Nexus. Co-facilitated JAD / Sprint sessions with technical and LOB users. Wrote use cases and business rules defining the user’s experience. Managed Team Action Records (TARs) for change control / tracking. Maintained project support documentation on SharePoint and Discovery. Monitored and worked with various teams on project’s key milestones to be accomplished.
Matrix and MS Project Plan (Java EE / Oracle).
Links
LinkedIn: http://www.linkedin.com/in/dennisphoebus
Scaled Agile: SAFe SPC - https://www.youracclaim.com/user/dennis-phoebus
Scrum.org: PSM - https://www.scrum.org/User-Profile/userId/68990
Scrum Alliance: CSP - https://www.scrumalliance.org/community/profile/dphoebus
Scrum Alliance: CSM - http://scrumalliance.org/profiles/50804-dennis-phoebus
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