Delivery Driver Customer Service
Resume:
Anthony Payne
Tampa, FL 33613
Email: **************@*****.***
SUMMARY
Seasoned Delivery Driver adept at delivering shipments safely while meeting tight deadlines. Reliable and energetic professional. Possesses a comprehensive visual memory and excellent sense of direction.
HIGHLIGHTS
MS Office Word
MS Office Excel
MS Office Outlook
MS Office Power Point
Punctual
Responsible Driver
Child Mentor
Time Mgmt. Skills
Conflict resolution
Problem solver
Critical thinker
Active listener
Service-oriented
Courteous demeanor
Energetic work attitude
Team player
Snapchat
EXPERIENCE
Delivery Driver - Avante Garde Dental Studio, Tampa, FL July 2017 - April 2018
Completed pre and post-trip checklists, reporting any defects or undeliverable shipments.
Verified contents and inventory of each delivery, and document each shipment.
Communicated any complaints, requests, or same day deliveries to company management.
Practiced safe and secure loading methods to avoid damaging goods.
Updated all necessary paperwork using neat and legible handwriting.
Customer Service / Cashier – Sal’s Pizza, Tampa, FL May 2015 - April 2017
Handled cash/credit card transactions and issue change, receipts and order tickets.
Greeted each customer when entering and leaving the restaurant.
Resolved any customers complaints and created a positive outcome.
Explained menu items, promoted specials and strived to upsell items to the customer.
Counted register at beginning and end of shift to ensure accuracy of money received.
Insurance Agent / Sales – Geico, Virginia Beach, VA March 2010 - May 2015
Customized insurance programs to suit individual customers, often covering a variety of risks.
Calculated premiums and establish payment method.
Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
Performed administrative tasks, such as maintaining records and handling policy renewals.
Developed marketing strategies to compete with other individuals or companies who sell insurance.
Camp Counselor – YMCA, Virginia Beach, VA April 2009 - March 2010
Helped write and implement a weekly schedule for youth camp group.
Organized and lead a variety of small and large group activities each week.
Assisted in maintaining accurate program records including incident reports and daily attendance.
Thoroughly understood all emergency procedures associated with the camp program.
Maintained constant surveillance of children and responded to emergency situations immediately.
Teacher’s Assistant – Granby Elementary School, Virginia Beach, VA June 2007 - April 2009
Enforced school and class rules to help teach students proper behavior.
Helped teachers with recordkeeping, such as tracking attendance and calculating grades.
Supervised students in class, between classes, during lunch and recess, and on field trips.
Reinforced lesson plans by working with individual students or small groups of students.
EDUCATION
Old Dominion University Norfolk, VA AA in Creative Writing
CLUBS/ORGANIZATIONS
Student Activities Council Intramural Basketball and Football
Concert Committee Team Leader of Production Junior Optimist Club
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