LVN
Resume:
Melissa Sayles
San Antonio, Texas
*************@*****.***
Skills Certified Medical Assistant
BLS Certified
Licensed Vocational Nurse
Type – 35-40 WPM
Word, Excel, CHCS, AHLTA
Education National American University
LVN Program
03/2017-02/2018
Career Point College
LVN Program
01/2016 – 10/2016
San Antonio College
Southwest School of Medical Assistants
San Antonio, Texas
Certified 02/1988
Louis W. Fox Academic & Technical High School
San Antonio, Texas
Academic Diploma 1986
Experience
UT Health San Antonio
San Antonio, Texas
05/2017 – Present
Academic Program Coordinator-Fellowship Program
Duties: Handling of residents/fellows in the department of Neurology, ensuring all maintain current licenses, certifications. Handle travel arrangements for out of town conferences as well as reimbursements. Maintain current information for the ACGME as well as local GME requirements. Involvement in the in and out processing of new residents/fellows. Organize end of year functions, and scheduling of various conferences in and off of main campus. Filing, faxing, maintain communication with SAMMC Neurology rotating staff as well as their in-processing packets, and obtaining UTHSCSA and UH clearance.
UTHSCSA
San Antonio, Texas
01/2015 – Present
Administrative Assistant Associate
Duties: Provide administrative support to the Department of Neurology administrative areas, process purchase and reimbursement vouchers, maintain files, Handle catering reservations and menu selection, duties for events in office and meeting sites, Updating of faculty CV’s in etalus, Assisting PC with resident, and fellow interviews, as well as organization of evaluations and scores after interviews, organizing welcome packets, ordering supplies, composing memos, maintaining, schedule and email notifications for Grand Rounds fiscal Year schedule, Coordinate travel arrangements for business meetings, Input and modification to AMION, and Spoke for physicians, fellows and residents, meal cards for residents, and fellows clinical rotations, assist in compiling materials for meetings as needed, coordinate and assist with general correspondence, maintain and organize electronic files, calendars, and administrative schedules for faculty, compose vouchers for reimbursement of expenses for faculty and residents. Also, handle the travel arrangements, and reimbursements for fellows, residents, and faculty. Also, assisted in Prior approvals, and voucher submission for guest speakers.
WHMC
San Antonio, Texas
02/2009 – 01/2014
Administrative Technician – Vascular Surgery/Critical Care Nursing Fellowship
Duties: Answer phones, schedule appointments, opening of physician Schedules, create appointment templates for vascular surgeons and Ultrasound technicians, printing of daily appointment charge sheets, checking on Eligibility through the military system, faxing, filing, entering in vital signs and Dictation information at end of the day, running end of the day appointments, Vital signs as needed, front desk receptionist as needed, checking in patients, Heavy customer service, taking messages, coordinating appointment closures with billing department, coordinating ultrasound appointments with physician appointments,
Heavy contact with residents and training of incoming technicians. Handling Of Medical Records. Obtaining License information on incoming fellows. Tracking certifications, maintaining current licenses on fellows. Handling and faxing personal physician information as needed. Organization of graduation ceremonies for outgoing fellows as well as making sure all are out-processed correctly. Word, Excel, Outlook, CHCS/AHLTA.
08/2006 – 11/2008
Medical Technician – Cardiology Ward
Duties: Vital signs, acupuncture, pulse oxmetry, EKG’s, venipuncture, IV Insertion, IV d/c, specimen collection, assist nurse as needed, answering Call lights, assist patients as needed, assist in Code Blue, bathing patients, Making beds, input and output recording as required, equipment maintenance, Stocking, acupuncture monitor –training others as needed, walk of life, assist With one on one patients as needed, shift leader duties as assigned, maintain Check list for shift as well as inventory for oxygen, ordering as needed, Passing out trays, ordering trays, assist with feeding patients as needed, Assist with keeping patients calm when irate and confused, following nurses Orders as given, transporting patients to appointments as required within Hospital and also when discharged, assist with inserting foley catheters, and Removal of foley catheters as ordered and monitoring output within specified Time as ordered. Handling of Medical Information.
Gonzaba Medical Group
San Antonio, Texas
08/2005 – 09/2006
Occupational Referral Coordinator
Duties: obtaining precertification for on the job injury care, as well as out patient Procedures when needed, scheduling MRI’s and specialist appointments, certified To perform DOT and Non-DOT physicals and drug screens, as well as pre-employment Physicals, Updating current and new company contacts, protocols and procedures, Answering phones, faxing, filing, preparation of medical records as needed for clinic appointments, collection of fees for physicals and drug screens when required, ICD-9 and CPT coding, familiarization with Intergy System, MOM’s, Word and Excel. Alamo City Medical Group
San Antonio, Texas
07/2004 – 07/2005
Front Desk Receptionist
Duties: Answering phones, checking in patients, checking out patients, faxing, filing, Obtaining verification of coverage of insurance as well as precertification as needed for both private insurances and workman’s comp insurance, verification of on the job injuries, scheduling appointments, pulling charts for clinic, collecting fees when required, taking messages for physicians, handling HMO & PPO and private insurances,
CPT and ICD-9 coding, keeping track of inventory, obtaining medical records from referring physicians and hospitals as needed, MOM’s and Microsoft word, vital signs as needed.
Institute of Liver & GI Diseases
San Antonio, Texas
09/2000 – 12/2003
CMA/Referral Coordinator
Duties: Answering phones, scheduling appointments and outpatient procedures, faxing, filing, collecting fees when required, vital signs, assist with in office procedures, education of patient for all out patient preparation as required, checking in/out patients, obtaining precertification as needed for procedures, verification of benefits, medical record preparation for clinic, ICD-9 & CPT coding, MOM’s system. Porter Loring Mortuary
San Antonio, Texas
03/2000 – 02/2003
Front Desk Receptionist
Duties: Greeting customers, assisting customers and directors as needed, intake of all personal belongings, recording of description of all jewelry and sending it to the safe, Ordering flowers for services as needed, upkeep of lobby and chapels as well as brochures, directing families to assigned chapels and assist as needed with services. San Antonio Digestive Disease Consultants
San Antonio, Texas
12/99 – 09/2000
CMA/Patient Services Coordinator
Duties: answering phones, assist medical technician with daily duties, faxing, filing, Assist patients with complaints, questions, scheduling appointments for office as well as
Outpatient procedures in ambulatory center, preparation of medical records for clinic, assist with in office procedures, venipuncture, vital signs, education of patients for procedure preparations, verification of insurance and pre-certification, ICD-9 and CPT coding, MOM's system.
05/1991 – 05/1998
Certified Medical Assistant
Duties: answering phones, scheduling appointments, prepping patients for in office procedures, assisting physician with in office procedures, assisting with onsite ambulatory surgical center as needed, venipuncture, vital signs, sterilization of instrument, faxing, filing, precertification, verification of benefits, ICD-9 & CPT coding,
Medical records preparation for clinic, collecting fees when required, patient education when needed.
Hopestar Medical Group
San Antonio, Texas
01/1999 – 12/1999
Surgical Authorization Coordinator
Duties: answering phones, obtaining precertification and verification of benefits for patients undergoing in and outpatient surgeries. Heavy HMO, PPO, workman’s comp, And private pay patients. Assist physician and patient in finding most cost-effective Facility as needed.
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