Melissa Sayles

San Antonio, Texas

210-***-****

ac6dp7@r.postjobfree.com

Skills Certified Medical Assistant

BLS Certified

Licensed Vocational Nurse

Type – 35-40 WPM

Word, Excel, CHCS, AHLTA

Education National American University

LVN Program

03/2017-02/2018

Career Point College

LVN Program

01/2016 – 10/2016

San Antonio College

Southwest School of Medical Assistants

San Antonio, Texas

Certified 02/1988

Louis W. Fox Academic & Technical High School

San Antonio, Texas

Academic Diploma 1986

Experience

UT Health San Antonio

San Antonio, Texas

05/2017 – Present

Academic Program Coordinator-Fellowship Program

Duties: Handling of residents/fellows in the department of Neurology, ensuring all maintain current licenses, certifications. Handle travel arrangements for out of town conferences as well as reimbursements. Maintain current information for the ACGME as well as local GME requirements. Involvement in the in and out processing of new residents/fellows. Organize end of year functions, and scheduling of various conferences in and off of main campus. Filing, faxing, maintain communication with SAMMC Neurology rotating staff as well as their in-processing packets, and obtaining UTHSCSA and UH clearance.

UTHSCSA

San Antonio, Texas

01/2015 – Present

Administrative Assistant Associate

Duties: Provide administrative support to the Department of Neurology administrative areas, process purchase and reimbursement vouchers, maintain files, Handle catering reservations and menu selection, duties for events in office and meeting sites, Updating of faculty CV’s in etalus, Assisting PC with resident, and fellow interviews, as well as organization of evaluations and scores after interviews, organizing welcome packets, ordering supplies, composing memos, maintaining, schedule and email notifications for Grand Rounds fiscal Year schedule, Coordinate travel arrangements for business meetings, Input and modification to AMION, and Spoke for physicians, fellows and residents, meal cards for residents, and fellows clinical rotations, assist in compiling materials for meetings as needed, coordinate and assist with general correspondence, maintain and organize electronic files, calendars, and administrative schedules for faculty, compose vouchers for reimbursement of expenses for faculty and residents. Also, handle the travel arrangements, and reimbursements for fellows, residents, and faculty. Also, assisted in Prior approvals, and voucher submission for guest speakers.

WHMC

San Antonio, Texas

02/2009 – 01/2014

Administrative Technician – Vascular Surgery/Critical Care Nursing Fellowship

Duties: Answer phones, schedule appointments, opening of physician Schedules, create appointment templates for vascular surgeons and Ultrasound technicians, printing of daily appointment charge sheets, checking on Eligibility through the military system, faxing, filing, entering in vital signs and Dictation information at end of the day, running end of the day appointments, Vital signs as needed, front desk receptionist as needed, checking in patients, Heavy customer service, taking messages, coordinating appointment closures with billing department, coordinating ultrasound appointments with physician appointments,

Heavy contact with residents and training of incoming technicians. Handling Of Medical Records. Obtaining License information on incoming fellows. Tracking certifications, maintaining current licenses on fellows. Handling and faxing personal physician information as needed. Organization of graduation ceremonies for outgoing fellows as well as making sure all are out-processed correctly. Word, Excel, Outlook, CHCS/AHLTA.

08/2006 – 11/2008

Medical Technician – Cardiology Ward

Duties: Vital signs, acupuncture, pulse oxmetry, EKG’s, venipuncture, IV Insertion, IV d/c, specimen collection, assist nurse as needed, answering Call lights, assist patients as needed, assist in Code Blue, bathing patients, Making beds, input and output recording as required, equipment maintenance, Stocking, acupuncture monitor –training others as needed, walk of life, assist With one on one patients as needed, shift leader duties as assigned, maintain Check list for shift as well as inventory for oxygen, ordering as needed, Passing out trays, ordering trays, assist with feeding patients as needed, Assist with keeping patients calm when irate and confused, following nurses Orders as given, transporting patients to appointments as required within Hospital and also when discharged, assist with inserting foley catheters, and Removal of foley catheters as ordered and monitoring output within specified Time as ordered. Handling of Medical Information.

Gonzaba Medical Group

San Antonio, Texas

08/2005 – 09/2006

Occupational Referral Coordinator

Duties: obtaining precertification for on the job injury care, as well as out patient Procedures when needed, scheduling MRI’s and specialist appointments, certified To perform DOT and Non-DOT physicals and drug screens, as well as pre-employment Physicals, Updating current and new company contacts, protocols and procedures, Answering phones, faxing, filing, preparation of medical records as needed for clinic appointments, collection of fees for physicals and drug screens when required, ICD-9 and CPT coding, familiarization with Intergy System, MOM’s, Word and Excel. Alamo City Medical Group

San Antonio, Texas

07/2004 – 07/2005

Front Desk Receptionist

Duties: Answering phones, checking in patients, checking out patients, faxing, filing, Obtaining verification of coverage of insurance as well as precertification as needed for both private insurances and workman’s comp insurance, verification of on the job injuries, scheduling appointments, pulling charts for clinic, collecting fees when required, taking messages for physicians, handling HMO & PPO and private insurances,

CPT and ICD-9 coding, keeping track of inventory, obtaining medical records from referring physicians and hospitals as needed, MOM’s and Microsoft word, vital signs as needed.

Institute of Liver & GI Diseases

San Antonio, Texas

09/2000 – 12/2003

CMA/Referral Coordinator

Duties: Answering phones, scheduling appointments and outpatient procedures, faxing, filing, collecting fees when required, vital signs, assist with in office procedures, education of patient for all out patient preparation as required, checking in/out patients, obtaining precertification as needed for procedures, verification of benefits, medical record preparation for clinic, ICD-9 & CPT coding, MOM’s system. Porter Loring Mortuary

San Antonio, Texas

03/2000 – 02/2003

Front Desk Receptionist

Duties: Greeting customers, assisting customers and directors as needed, intake of all personal belongings, recording of description of all jewelry and sending it to the safe, Ordering flowers for services as needed, upkeep of lobby and chapels as well as brochures, directing families to assigned chapels and assist as needed with services. San Antonio Digestive Disease Consultants

San Antonio, Texas

12/99 – 09/2000

CMA/Patient Services Coordinator

Duties: answering phones, assist medical technician with daily duties, faxing, filing, Assist patients with complaints, questions, scheduling appointments for office as well as

Outpatient procedures in ambulatory center, preparation of medical records for clinic, assist with in office procedures, venipuncture, vital signs, education of patients for procedure preparations, verification of insurance and pre-certification, ICD-9 and CPT coding, MOM's system.

05/1991 – 05/1998

Certified Medical Assistant

Duties: answering phones, scheduling appointments, prepping patients for in office procedures, assisting physician with in office procedures, assisting with onsite ambulatory surgical center as needed, venipuncture, vital signs, sterilization of instrument, faxing, filing, precertification, verification of benefits, ICD-9 & CPT coding,

Medical records preparation for clinic, collecting fees when required, patient education when needed.

Hopestar Medical Group

San Antonio, Texas

01/1999 – 12/1999

Surgical Authorization Coordinator

Duties: answering phones, obtaining precertification and verification of benefits for patients undergoing in and outpatient surgeries. Heavy HMO, PPO, workman’s comp, And private pay patients. Assist physician and patient in finding most cost-effective Facility as needed.

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