ANGELA CLAY, PHR
CAREER SUMMARY
A results-oriented executive with full exposure to various business areas including Human Resources, Finance, Legal, Research and Marketing. Possess a strong aptitude for identifying process improvements, streamlining day-to-day business operations and driving results. A strategic human resources business partner developing HR strategies and providing sound advice, analyzing data and HR metrics to executives and senior management. Provides strategic leadership, decisiveness, flexibility, sound business judgment, and delivering effective talent management and retention.
PROFESSIONAL EXPERIENCE
May 2010 – Current Timberland Investment Resources, LLC Atlanta, GA
Strategic Human Resources Business Partner
As a strategic Business Operations Executive and Strategic HR Business Partner, responsible for the day to day business operations efficiency, represent people analytics throughout the organization and to all levels of seniority. Responsible for articulating and executing vision and strategy, managing and enhancing people analytics technologies and enablement to ensure analytics is usable, actionable, and valuable for today and into the future needs. Delivers professional coaching and counseling, manage full cycle recruiting, hiring, employee orientation, on board training, organizational planning and development, career development, performance management, policy development, salary and total rewards recommendation, team building, talent acquisition and management, strategic and session planning for retention of top talent, employment and compliance to regulatory reporting, employee laws and regulations, employee documentation and provides solid professional guidance.
Business Operations – Develop and manage firm’s process of organizational design and development that addresses succession planning, superior workforce, optimize performance, and operational change management to align with firm’s vision, mission and strategic. Manage, coach and mentor a team of HR, administrative, and R/E Specialist to ensure maximum performance and customer service of all business lines. Streamline processes and procedures for better efficiency. Implement standard process for operationalizing insights partnering with stakeholders throughout the process and the organization to ensure adoption and value to the organization.
Human Resources/Talent Management - A strategic business partner; an employee sponsor or advocate and a change mentor. Development and management of HR programs, policies, procedures and guidelines to help align the workforce with the strategic goals of the firm. Developed and manage all HR functions to include EEOC charges, unemployment hearings, legal issues, exit interviews, turnover analysis, forecast and budgeting and personality questionnaire management. Obtain and retain top talent by creative recruiting, market research and trends, company branding and session planning with management and executives, providing human capital and talent management analytical reporting to executive team.
oDevelop and execute people analytics vision and strategy, enabling solutions that cut across the entire employee lifecycle, in alignment with HR and business leadership priorities, stakeholder requirements, and business unit requirements. Matching culture and talent while linking to the business and its key metrics.
oPartner with business leaders to develop a standard set of HR and talent key performance indicators.
oPromote a risk-aware culture when it comes to data. Ensure efficient and effective risk and compliance management practices by adhering to required standards and processes. Keep on top of changing requirements and practices for maintaining ethical workforce data handling.
oManage HR strategic workforce planning to drive and inform people planning.
oManage people analytics governance, ensuring all projects are prioritized by business value and aligned with other analytics projects in the organization.
oDevelop talent management & succession planning metrics with management team that drives optimal talent pipeline performance and ensuring a constant pipeline of talent and diversity.
oProven track record of collaborative working, building strong working relationships with both line management, Regional and Global leaders.
oStay abreast of current trends and best practices in Talent Management, providing continuous improvement.
Employee Relations – Communicate with employees at all levels to gain the voice of the customer, explain approaches and results, and consult on analytics services. Protecting the interests of employees and company in accordance with company Human Resources polices and governmental laws and regulations. Resolve significant issues involving team members and coordinating with management. Continue to develop and maintain formal and informal working relationships with staff and executive management to create a positive and rewarding work environment with strong focus on top talent retention.
May 2006 – May 2010 Univest Investments, Inc. Alpharetta, GA
Administrative Officer
Investment and Real Estate development corporation, which includes seven separate LLC companies. Assist the President through full involvement of the day-to-day business operations. Responsible for providing comprehensive administrative support, accounting and financial management, purchasing, contract negotiations, human resources and benefits services. Serve as principal advisor to important agency organizations. Participate in developing and implementing administrative management policies and work with management to ascertain organizational needs, prepare plans, goals, objectives and criteria for management processes. High profile position requiring extreme professionalism, great knowledge of the business and investments, human resources, confidentiality, independence and commitment to success. Managed all corporate and legal documents including business licenses and Secretary of State renewals.
Main point of contact for executives, attorneys, bankers, financial advisors, business partners and India counterparts.
Worked closely with firm’s CPA on all financial transactions, budget, forecast, expenses and month-end-reporting.
Performed real estate market evaluations and provide analytical reporting for current and future investments.
Managed and evaluated insurance coverage for all LLC’s and projects.
Conducted financial operational reporting to include monitoring of cash balances, wire transfers, bank reconciliations
October 2004 - May 2006 Kforce Professional Staffing Atlanta, GA
Division Manager
Developed and managed a startup division for a national professional staffing agency placing contractors and permanent consultants in various industries and lines of businesses (administrative, legal, mortgage, banking, IT, accounting and finance).
Developed, managed and executed a full cycle recruiting strategy, processes and talent succession planning with clients.
Developed and executed national Kforce Onstaff division with full accountability of business development, talent acquisition and retention for proven, continued growth and success.
Managed the daily operations of the fast-paced office: oversaw HR matters, met project deadlines, drove team efforts, recruited staff and ensured positive energy and professionalism in the office.
Facilitated a recruiting and hiring process to provide the right match and most cost-effective means for the company; authored job postings, utilized internet job boards, networking, association memberships, referrals, colleges, conducted and attended job fairs.
Sourced resumes and performed intense screening of prospective consultants through phone and face-to-face interviews, matched qualified skills, conducted background screening and presented candidates to hiring manager.
Coached, mentored, trained and developed consultants for best business practices.
Created job specifications with hiring managers and maintained strong communication throughout selection process.
Acted as a resource for hiring managers and executives by providing salary guidelines and recommendations for compensation packages, evaluating future staffing needs and developing best practices.
Tracked and analyzed recruiting and sales statistics created reporting system and presented to upper management to evaluate headcount, turnover and retention.
Monitored budget; compared Actual vs. Plan and developed an action plan when needed to steer expenses back on track.
Created and initiated motivational rewards and incentives programs for ongoing success and positive moral.
September 2003 - October 2004 Debit First Corporation Atlanta, GA
Human Resources Director
Company formed to develop a strategy to serve the financial needs of low-to-moderate income individuals. FDIC denied approval and company dissolved prior to branch opening.
June 2001 - September 2003 Noviant, Inc. (headquarters in Europe) Morrow, GA
Office Manager
February 2000 - June 2001 Home Depot Corporate Atlanta, GA
Executive Assistant to Vice President
November 1997 - February 2000 Atlanta Staffing Solutions, Inc. Atlanta, GA
Founder/President
May 1992 - November 1997 KPMG Peat Marwick, LLP Atlanta, GA
Operational Support Manager
SKILLS
Microsoft Office 365, Word, Excel, PowerPoint, Outlook, QuickBooks, AS400, Solomon, Client Service database, RecruitMax, PeopleSoft, Adobe, SharePoint, LinkedIn, various database management, misc. company software
ACCOMPLISHMENTS
Attained HRCI Professional Human Resources Certification (PHR)
Attained Human Resources Generalist Certification
Attained Strategic Human Resources Business Partner Certification
Member of Society of Human Resources Management (national and state)
Attended various management, leadership and succession planning workshops/seminars