Senior Executive with a broad set of transferable skills

Alastair Winner

Houston, Texas 832-***-**** ********.******@*****.*** https://www.linkedin.com/in/alastair-winner-9016b3/

Executive Level Global Technology Expert and Business Leader

Strategic Planning Services Value Chain Critical Thinking

Dynamic and dedicated information technology professional and collaborator with more than 30 years of diverse leadership experience across the IT value chain. Result-oriented and cross-functional manager skilled in product lifecycle development, support services, client relations, marketing, sales, account management, and personnel development. Focused on delivering high-impact results, assessing business needs, eliminating financial concerns, and delivering great customer experiences. United Kingdom Citizen and United States of America Green Card Holder.

Product Innovation & Management

IT Service Experience Design

Budget Administration

Human Resources

Digital Transformation

Go-To Market Strategy

Change Management

Mergers and Acquisitions

Customer Success Management

Profits and Losses Management

Data Analysis and Reporting

Enterprise Technology Platforms

RECENT PROFESSIONAL EXPERIENCE

Mossrake Group, LLC

Managing Partner/Co-Founder (2017-Present)

Oversee a comprehensive business consulting firm designed to streamline, organize, and significantly improve workflow design and financial productivity for early-stage and established product companies and their resellers. Launched a start-up business and secured the first contract within 30 days.

Effectively communicate with all clients and financial stakeholders, and always deliver exceptional customer service.

Activate bold ideas, deliver groundbreaking customer experiences, and create new profit pools.

Partner with diverse organizations, including a market leading test and measurement company, to redefine services strategies; independently identified a $15 Million client services opportunity.

Hewlett Packard Enterprise (HPE)

Vice President, Portfolio and Product Management (2012-2017)

Spearheaded a world-wide team of 400 services product lifecycle development professionals accountable for all of HPE’s advisory, professional, and operational services, while simultaneously remaining accountable for the services roadmap and portfolio, new service introductions, pricing, and market positioning/placement.

Successfully navigated daily operations and administrative duties for the organization resulting in improved processing times and effective thought leadership.

Monitored marketing and financial activities by maintaining administrative operations, implementing cost reductions, and developing reporting procedures.

Partnered with customers, industry analysts, and hardware development teams (converged, hyperconverged, servers, storage, networking) to create a unique ownership experience and ensure the right service offers accompanied products into the market.

Created Datacenter Care, a new service which went from 0 to $1 Billion in business in under 3 years (70% gross margin), and assisted developers and operations in establishing a common operating model while supporting the end-to-end IT environment.

Implemented Flexible Capacity, a service which combined the qualities of public Cloud and on-premises IT into an ‘as-a-service’ experience, and became HPE’s fastest growing product line; grew 120% per year, every year, from its launch.

Developed and deployed HPE’s Digital Transformation model and associated portfolio of services, which contained several blue-prints to help customers define their digital journey from the edge-through the datacenter to the cloud, and enabled customers and partners to thrive in a services-led, digitally enabled economy.

Grew support services attached to hardware by 3 points, despite declining product sales and product mix headwinds.

Hewlett-Packard

Vice President, Technology Services Support-Europe, Middle East, and Africa (EMEA) (2010-2012)

General Manager for a $4.2 Billion support services business accountable for 9000 employees in areas of sales, business development, and delivery, in more than 40 countries. Architect and mastermind behind the implementation of a new go-to-market structure for the business, specially focused on enabling sales to hunt using new ‘services-led’ solutions.

Managed all aspects of organizational orders, profits and losses (P&Ls), and employee engagement/satisfaction.

Implemented a regional program to radically simplify the portfolio structure and pricing models, which resulted in strong direction for the World-Wide Product Management teams, and service orders growing 2% despite hardware product declines.

Designed and directed a new services-led go-to-market team focused on winning new customers and pulling through hardware sales, which led to the incubation and development of Flexible Capacity (now HPE’s principle flexible IT consumption model) and the Digital Transformation strategy to engage in a meaningful, business focused discussion with the C-suite; service-led business grew double digits in the last 12 months of tenure due to personal efforts.

Upgraded 20% of the sales-force from 'farmers' to 'hunters' focused on leading with services.

Senior Director, Technology Services, United Kingdom and Ireland (2007-2010)

Appointed as General Manager, based on three years of employment excellence, to supervise a $560 Million services business, assume accountability for 1000 employees and most critically customer success.

Executive Sponsor of key accounts, establishing CxO level relationships and winning new business.

Led all human resources activities, including recruiting, hiring, onboarding, training, and performance evaluation.

Highly effective written communication skills needed to collate and concisely present weekly corporate reports, which were relied upon by the management team to make strategic business decisions.

Monitored and regularly reported goal progress to company, while guaranteeing excellence in sales, service delivery quality, customer satisfaction, and service level attainment.

Controlled areas of the organization including service portfolio covering managed services, maintenance services, proactive support, education, facilities design, and infrastructure consulting.

Developed tools and improvements for tracking of corporate performance, while implementing strategic management techniques and employee training programs.

Engineered a completely new, serviced-led go to market strategy, while concurrently upgrading 50% of the sales force.

Revitalized area within the region from being the worst performing to the highest performing over only three 3 of tenure.

Increased operating profit by 5% through a program of right sizing, out-sourcing, and off shoring service delivery teams.

Doubled market growth for the business, and created a low cost local subsidiary company to remain competitive.

EDUCATION BACKGROUND

Higher National Diploma in Computer Science, Mander College, UK

Executive Leadership Program, University of California Berkeley

AWARDS AND ACCOMPLISHMENTS

Formally Recognized by Chief Executive Officer for Breakthrough Business Results, Hewlett-Packard

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