Customer Service Microsoft Office

909-***-**** Mehdi Zadeh *********@***.***

SUMMARY OF SKILLS AND QUALIFICATIONS

Education: Currently pursuing a Masters of Business Administration from California Southern University; pursuing certified public accountant; Bachelors of Science (Accounting) earned in 2014

Experience: 5+ years’ employment experience in the field of Accounting; currently pursuing certified public accountant & working in Fry’s Electronic

Technology-Related Coursework: Has completed university-level coursework in the following areas: Microsoft Office (Word, Access, Excel, PowerPoint, MS Project), QuickBooks, courses in a variety of tax software’s.

Dedicated Professional: Excellent interpersonal and communication skills; understands and values team collaboration in order to achieve common goals; demonstrated ability to think critically in order to effectively resolve problems

EXPERIENCE

Fry’s Electronics 2017

Customer Service Associate Anaheim, Ca.

Help the customers at front check ( Including data from Sales Associate from the quote )

Closing the Register and help the supervisors at store

Picking up the online orders and help the customer to complete the transaction of online orders.

Price matching on the internet for the items provided by customers and reduced prices for the customers.

Walmart #564*-****-****

Accounting Office Associate Irvine, Ca.

Inputs data of loans and register to the system( Including data from customer service management and podium)

Finalizing the accounts from all 30 registers (Including Pharmacy and Customer service & Cashiers)

Providing the money from all register for deposit to the bank and check with system.

Balancing the system and money in cash office and prepare the money for their cash drawers and set the amount of them.

Tax Services Intern 2015-2016

Synergy Accounting Solutions Torrance, Ca.

Inputs client (individuals’ and companies’) information into database, then schedules follow-up appointment with clients; has been scheduled with 150+ clients

Utilizes strong communication skills, so as to gather client info (i.e. income history, expenses, company legal status); information then utilized to determine tax return estimate; ensures all data is accurate and useful for tax return purposes

Initiates follow-up with clients, in order to gather additional information, as needed

Provides education to clients on the details of their income (such as cash and tips, etc as well as how their income will then affect their tax return

Tax Services Intern 2014-2015

Liberty Tax Services Stanton, Ca.

Completed coursework on Individual Taxpayers; received Basic Tax education

Met with individual clients, in order to gather information for purposes of conducting tax return services; provided tax services to approximately 300+ clients

Initiated follow-through with clients, so as to collect additional info, as needed

Uploaded collected information into tax software, in order to complete tax return

EDUCATION

Masters of Business Administration expected date of graduation: 2019

California Southern University Irvine, Ca.

Relevant coursework completed: Managerial Accounting

Currently enrolled in: International Marketing

Bachelors of Science, Accounting 2014

Shiraz University Iran

Transcripts equivalent to an American University’s Bachelors of Science in Accounting, as determined by: Foundation for International Services, member in good standing of the National Association of Credential Evaluation Services (NACES)

SKILLS

Certificates: pursuing Certified Public Accountant

Computer Software Proficiencies: QuickBooks, Lib Tax, Microsoft Office Certificates Achievement (Level 1 and 2)

Computer Literacies: Hardware, 3dsmax, Java, Web Designing, Coding, UNIX

Languages: Fluent in Farsi and English, Spanish (basic capabilities)

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