Dina Ramirez Christian

Fort Worth, TX *****

ac6dgm@r.postjobfree.com

682-***-****

4years experience as a School Secretary; 2 years of experience as a Hostess; 3 years of Customer Service 4yrs experience as substitute teacher for prek-12 grade,1yr housekeeper, 2yrs experience as a preschool teacher, Authorized to work in the US for any employer Authorized to work in the US for any employer

Work Experience

Teacher

Brilliant Child Day Care - Arlington, TX

June 2017 to Present

Lead Bilingual Toddler Teacher, work with children 18months- 2yrs old. Change diapers potty train follow curriculum. Teach in english and spanish

Costumer Service Representative

Academic Productions - Grand Prairie, TX

November 2015 to Present

Responsibilities

•Outbound/inbound calls

•fundraising for elementary schools

•called businesses to be sponsors

•answered phone calls from customers

•email invoices

•fax

Hostess/Server

Cracker Barrel - Arlington, TX

April 2015 to November 2015

Responsibilities

Greet guests and seat them at tables or in waiting areas.

•Provide guests with menus.

•Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating.

•Inspect dining and serving areas to ensure cleanliness and proper setup.

•Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary. Temporary Employee

McAllen, TX

February 2012 to March 2015

Responsibilities

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments

•Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

•Transmit information or documents to customers, using computer, mail, or facsimile machine.

•Hear and resolve complaints from customers or the public.

•Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating

calculators or computers to work with pay records, invoices, balance sheets, or other documents.

•File and maintain records.

•Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided

•Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Assistant Principal's Secretary/ Substitute Teacher South Texas ISD - Edinburg, TX

August 2008 to June 2011

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments

•Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

•Transmit information or documents to customers, using computer, mail, or facsimile machine.

•Hear and resolve complaints from customers or the public.

•Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating

calculators or computers to work with pay records, invoices, balance sheets, or other documents.

•File and maintain records.

•Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided

•Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

•substitute for grades prek-12 in the absence of regular teacher Housekeeper

La Quinta Inns & Suites - Alamo, TX

August 2007 to August 2008

*clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms

*organize work schedule from the room status list, arrivals and departures

*distribute linen, towels and room supplies using wheeled carts or by hand

*restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar replace dirty linens with clean items

*inspect and turn mattresses regularly

store all dirty laundry in line with company policy

*monitor guest laundry bags

*replace laundry bags and slips

*check all appliances in rooms are in working order realign furniture and amenities according to prescribed layout

*respond to guest queries and requests

*respond to calls for housekeeping problems such as spills, broken glasses deliver any requested housekeeping items to guest rooms remove room service items

organize and restock cart at the end of the shift

ensure confidentiality and security of guest rooms follow all company safety and security procedures

report any maintenance issues or safety hazards

observe and report damage of hotel property

Telemarketer

Costumer Service - McAllen, TX

June 2005 to July 2007

Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade

potential customers to purchase a product or service or to make a donation.

• Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.

• Explain products or services and prices, and answer questions from customers

• Obtain customer information such as name, address, and payment method, and enter orders into computers.

• Record names, addresses, purchases, and reactions of prospects contacted

• Obtain names and telephone numbers of potential customers from sources such as telephone directories,

magazine reply cards, and lists purchased from other organizations Education

Dental Assistant in Dental Assistant

San Antonio College - McAllen, TX

September 2001 to June 2002

Radiology Certificate in Radiology

San Antonio College - McAllen, TX

September 2001 to January 2002

Substitute Teacher Certificate in Education

UTPA - Edinburg, TX

August 2001 to August 2001

Paraprofessional Certificate in Education

UTPA - Edinburg, TX

June 1999 to June 1999

High School Diploma in Education

Edinburg High School - Edinburg, TX

August 1993 to June 1997

Skills

CISCO, EXCEL, FLASH, INTERNET EXPLORER, NETWORKING, Child Care, Early Childhood, Teacher Assistant

Additional Information

Computer Skills

Typing Speed 30 Words per Minute

• Apple or Macintosh Computers

• Email Software (Outlook, Thunderbird, etc)

• Graphics or Drawing Software (Photoshop, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Networking or Land Software (Cisco, etc)

• Peripheral Devices (Scanners, Printers, etc)

• Personal Computers

• Presentation Software (PowerPoint, Flash, etc)

• Spreadsheet Software (Calc, Excel, etc)

• Word Processing Software (Word, WordPerfect, etc) Additional Computer Skills Using computer-based technologies to manipulate, create, store and retrieve information to express ideas and communicate with others and express ideas.

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