Amber Pendergrass
**** ******* ***** **** ******, VA 22079 **************@*****.***
As a highly qualified Manager with extensive experience in property management, my goal is to make a difference for my employer. I am vastly skilled at client retention with a focus in providing clients with an exceptional customer service experience. Seeking to obtain a new career path within the real estate industry.
Core Strengths
Cohesive team work Strategic planning
Real estate operations Complex problem resolution
Analytical thinker Contract negotiations
Affiliations
Northern Virginia Association of Realtors (NVAR)
National Association of Realtors (NAR)
Bethany House of Northern Virginia
Professional Experience
Long and Foster, Inc. – Fairfax, VA 11/18 - Present
Property Manager/Listing agent: Manage and protect clients investment through effectively managing the day to day functions of their property
Market analyze
Protect the financial stability of the property
Successfully guide clients through the process of renting and buying homes
Prepare leases, representation contracts, purchase agreements and addendums
Serve as the primary point of contact for owners and tenants
Initiate and direct all administrative functions
Manage on-going projects to improve tenant relations, public safety and property value
Manage reports to include but not limited to rent roll, delinquency and lease expiration
Generate necessary legal action, documents and process in accordance with state law
Establish processes designed to maximize rental income
AJ Dwoskin – Fairfax, VA 7/17 - 11/18
Multi-Site Leasing Consultant: Roving leasing consultant performing leasing functions across the company portfolio
Provided excellent customer service to prospects and existing residents
Demonstrated community to prospective renters, sell apartment features/benefits
Coordinated with the maintenance team to maintain a level of company excellence
Inspected community while on-site noting any deficiencies
Delbe Real Estate – Washington, DC 10/15 - 6/17
Portfolio Manager: Managed a portfolio of 12 properties combined of Condominiums, Cooperatives, HOA and Commercial properties.
Allocated over $800k during budget preparation over 12 properties
Reviewed profit and loss statements and controlled expenses
Approved invoices and managed purchases throughout the month per budget
Managed owner account balances and mailed statements to protect Associations finances
Updated commercial leases, posted fines and managed commercial tenants
Conducted quarterly and annual Board meetings
Monthly property inspections to maintain owners’ investment
Supervised, directed and encouraged on-site staff and contractors
Reviewed Reserve Study to maintain owners’ investments
Analyzed internal policies and procedures and make recommendations
Prepared and distributed resale packages accordance with local and state law
Peake Management – McLean, VA 8/14 - 6/15
Property Manager: Managed 143 residential units combined of single family, town homes and condominiums. Exercised property management best practices to protect owners’ investments while maintaining the integrity of the property.
Communicated regularly with owners on tenant concerns, physical condition of the property and financial expenses
Facilitated all maintenance concerns for each property and coordinated outside contractor services
Served as the Project Manager for home renovations to maintain property value
Conducted interim and move in/out property inspections
Lease renewals
Reviewed delinquency reports
Served as the liaison for the HOA and addressed all violations or property concerns
Reviewed financials and approved for payment
Processed tenant move-in/out and security deposits
Education
Grantham University – Associates’ Degree - Business Management – Graduate 2018
Grantham University – Bachelors’ Degree - Accounting – Graduate 2021
Advance School of Real Estate – Licensed Realtor in the state of Virginia
Graduate of Metropolitan Institute of Health and Technology – Certified Dental Assistant
Software
Microsoft Office Suite
Yardi, Appfolio, Jenark and Rheo
Snapinspect, Canvas
Homewise and MLS