Employee Relations Human Resource

TINU PAPPACHAN

Email: ****.***********@*****.***

Contact: 616-***-****

PROFILE

Master of Business Administration (MBA) specialized in Human Resource Management, with strong interpersonal communication and leadership skills. Armed with 4+ years of multi-country experience and proven expertise in work force management. A self-starter who is motivated, hardworking and a highly committed team player with strong conceptual and HRIS knowledge.

HR SKILLS

HR Policies and procedures

Training & Development

Onboarding & Orientation

Benefits administration

Recruitment & Retention

Labor Law

Employee Relations

Corporate Communications

Performance Management

Customer Relations

HRIS Technologies

SUMMARY

• Coordinate and support corporate communications with media and public relations to enhance

company reputation and enterprise communications

• Skilled in developing, implementing and administering Human resource policies and

procedures in accordance with legal requirements and government reporting structure

affecting HR functions.

• Proficient in handling Human resource information system and employee database with

various HR tools including SAP HR, ORACLE HRMS, Microsoft Project and Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Expertise in identification and managing training and development requirement of employees

including onboarding, orientation, soft skill development, team building etc.

• Building and maintaining customer relations with on time work order solutions and follow up

• Expertise in handling compensation and benefits, includes setting the benchmark, administer

with required tools for payroll management.

• Competent in handling employee grievances and disputes, enhancing employee welfare and

wellness

• Experienced in implementing and monitoring Performance management system, Manpower

planning, recruitment and hiring practices.

PROFFESSIONAL EXPERIENCE

Vofox Solutions Pvt Ltd. India (Global provider of comprehensive software services and solutions.)

Offsite HR support – Part time/on demand (June 2017 – present)

Review and update employee database

Ensure resource availability and allocation for required projects

Coordinating, preparation and review of training modules.

Reminders about approaching HR deadlines

Updates on compliance and best practices

HR Specialist/Analyst (January 2012 – June 2013)

Job responsibilities:

Employee Database Management including

Attendance Management

Payroll Management

Employee relations and grievance handling

Customer Relation Management including site visits, conducting quality feedback and improvement surveys and report generation.

Overseas project management

Usage of SAP HR tool for handling HR functions.

Conducting and coordinating, training and development activities for different levels of management. Role as Training and Development in charge involves preparing and presentation of different training modules including onboarding and orientation, soft skill development and personality development to the overseas employees

Interacts with the business stakeholders and subject matter experts in order to understand their business expectations.

Gathers, documents and analyses business needs and requirements. Identifies opportunities for improvement in business operations and processes.

Support with coordination of public relations and global media activities. Manage and review all employee communications inclusive of newsletter articles, video scripts, news updates, company collateral materials, speeches as well as varied communications.

Assisted in creating contents for internal and external platforms.

Communicating brand to internal customers and stakeholders.

Manpower planning and recruitment

Al Hillo Trading Co. W.L.L., Bahrain. (Leading trading company in Bahrain dealing with industrial supplies and services. Clients include government public and private sectors. International suppliers including USA, Germany, France, Italy, Japan etc.)

HR Assistant (January 2011 – December 2011 & January 2010 – May 2010)

Job responsibilities:

Employee Management: Employee database, Attendance management, Employee payroll

with HR tool ORACLE HRMS, Employee relations

Enquiry Department: Dealing with worldwide suppliers for meeting tenders and

quotations for the clients in Bahrain including the Ministry of Bahrain.

Product & manufacturer research

Document control: generating petty cash statements, updating product and supplier list,

attendance register, employee in and out register, receipts and payments registers

Office administration: Liaising with staff in different departments as well as clients and

suppliers, attending meetings, delivering reports and presentations, stationery and

equipment management.

Coordinated facility management services for entire Health centers of Ministry of

Bahrain inclusive of overseas recruitment of technicians, client visits, work order follow

ups, grievance handling etc.

Ensure that the facility management projects are delivered on time within scope and budget

American Mission Hospital, Bahrain. (Leading Hospital in Bahrain which provides innovative, efficient and affordable healthcare facilities.)

Corporate Communication Secretary (June 2010 – December 2010)

Job responsibilities:

Part of Hospital’s CSR Team (Corporate Social Responsibility) promoting environmental

and social well-being of Bahrain

Assist Marketing & Development Manager.

Initiate meetings and liaise with organizations for community outreach programs and fund raising events.

Promoting hospital’s goodwill, evaluating the services and conducting quality feedback surveys.

Write and edit materials for interacting with employees, media and varied key audiences pertinent to news and issues management.

Attend business meetings and generate reports

Arranging both in-house and external events and facilitating news/media coverage whenever necessary.

I have worked as Administrative assistant in Greenland Travels, India for a period of 6 months in 2009. I was responsible for marketing and advertising travel packages, support branding, assist in daily administration and document control.

PERSONAL INFORMATION

Education

Master of Business Administration (MBA) – specialized in Human Resource Management from Annamalai University, India (2009 - 2011)

Bachelor in Commerce (B. Com) from Mahatma Gandhi University, India. (2006 - 2009)

References

Nitto Joseph

Sr. Director

Infosys

Email: ************@*******.***

Contact: +1-510-***-****

Satish Kumar Ratnam

Program Manager

Wipro Technologies

Email: ******.*****@*****.***

Contact: +1-616-***-****

Contact this candidate