Microsoft Office Staff
Resume:
Allen, TX *****
********@*****.***
Sandra Ramirez
Objective I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the oppotunity to advance.
Experience September 2015 - Present
United Texas Bank Dallas, TX
Wire Transfer Specialist / Deposit Operation Secialist
• Process and input incoming/outgoing domestic and international wires through FEDLINE and TIB while ensuring compliance with OFAC and callback procedures.
• End of day balancing of wires through FEDLINE and TIB
• Originate ACH files through Q2 and process through ICORE
• Monitor and process mobile deposit and remote deposit
• Balance Vault and help with night drop when needed
• Assist customers with safe deposit box access
• Perform research and respond to customer inquiries as well as supporting other bank department team members to resolve issues
August 2008–September 2015
Prosper Bank Frisco, TX
Electronic Banking Officer
• Perform electronic banking support duties including online banking, ACH operations, RDC, and other related services.
• Process and input wire transfer payments thru correspondent bank while ensuring compliance with OFAC and call-back procedures.
• Perform end-of-day balancing with correspondent bank including ACH balancing, ACH returns, and monitoring ACH origination's.
• Monitor electronic banking activity to combat identity theft and guard against cyber security.
• Perform research and respond to customer inquires as well as supporting other bank department team members to resolve issues.
• Prepares electronic banking reports for the Compliance Officer to report to the Board of Directors.
• Process lock box services for the banks largest deposit customer. 1994–2008 Monte Vista Retirement El Paso, TX
Director for Ambassador Services
Job Responsibilities:
• Accomplishes department objectives by managing staff; planning and evaluating department activities and production.
• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing policies, procedures, and productivity standards.
• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; initiating corrective actions.
• Managed 15 employees.
Skills Electronic Banking Officer Certification
FEDLINE, TIB, Jack Henry 20/20, Q2, Bankers Bank, IPay, Profit Stars, Remit Plus, 4Sight, Assess Direct, Microsoft Office. References Donna Kaye CFO United Texas Bank
Casey Irwin CFO Prosper Bank
Rhonda Hutchinson SVP of Operations Texas State Bank 903-***-****
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