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Sales Manager

Location:
Cleveland, OH
Posted:
July 24, 2018

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Resume:

DAVID W. PARSONS

****.*******.*******@*****.*** • 937-***-**** • Brunswick, OH 44212

Qualifications

Top-ranked sales manager recognized for contributions to record-setting sales figures, industry expansion and new account development. Proven ability to create and lead sales teams to achieve multimillion-dollar revenue gains. Offer and implement an in-depth understanding of the sales cycle process and remain focused on customer satisfaction throughout all stages. Exceeding company revenue goals while remaining focused on all aspects of team building and leadership.

Expertise

Sales Team Management • Territory Management • New Account Development • Relationship Building

Call Center Operations • Inside Sales Process • Telephone Sales & Customer Service Excellence

Complex Negotiations • Presentation & Proposals • Closing Strategies • Sales Training • Sales Development

CRM and Lead Management Systems • Consultative Sales Process • Motivation and Mentoring

PROFESSIONAL EXPERIENCE

Crimcheck: Sales Manager, (November 2017 - Current)

Increased leads by creating e-mail marketing campaigns for Business Development Representatives

Conduct and close sales demonstrations for potential clients

Coach Business Development Reps on call flow, overcoming objections and setting appointments

Attend professional trades shows and conferences to network and gain clients and partners

Innovate Minority Owned Business strategies to partner with large corporations as a Minority Diversity Supplier

Conduct weekly meetings with Sales and Marketing Team to strategize on how to increase sales and collaborate

Implement strategies for web-based leads and increasing conversion rates by 43% in Q2

Research and implement new Sales Lead Generation system

Implement sales tracking tools to help representatives track and visualize goals

Spectrum: Sales Supervisor, (December 2016 – November 2017)

Coach Sales Reps on Call Quality Assurance and selling with a consultative sales approach

Teach sales reps new products, practices and procedures to increase sales

Shadow each sales representative to see daily activity and help with call flow and job functions

Conduct one-on-ones with each sales representative to review productivity and find areas for improvement

Implement a Call Flow Guide to ensure all products were mentioned and to increase close ratios

Conduct weekly meetings on sales updates and how to increase sales metrics and conversions

Conduct Live Monitoring sessions with team to reinforce positive behaviors and impact sales numbers in real-time

Spectrum Enterprise: Account Manager, Healthcare (November 2015-December 2016)

Proactively contact existing and potential clients to setup meetings to review business needs

Generate sales of Spectrum Enterprise products and services to new and existing clients

Educate and train sales team on running customized reports in Salesforce to target specific audiences

Presented new and unique product offerings to clients that are specific to their needs

Manage relationships with over 300 clients in the Healthcare/Medical Industry

Lead team in appointments set, sales touches, sales funnel creation

Attend Healthcare Conferences to represent Spectrum Enterprise as a trusted telecommunications provider

Network with C Level decision makers at various events and conferences

Spectrum Business: Sales Manager (September 2012 - November 2015)

Ranked as #1 sales manager (out of 14) in 2013

2015 YTD Quota Attainment of 119%

2014 YTD Quota Attainment of 115%

2013 YTD Quota Attainment of 100%

Develop a Call Flow Guide to ensure all products were mentioned and to sell in a consultative sales manner

Conduct quality monitoring, calibration and give feedback to account managers

Hire, Develop, Train, Onboard a new Outbound Sales Team

Review daily and weekly metrics to ensure sales reps are in line with monthly and weekly goals

Teach sales reps new products, practices and procedures

Analyze reports to find Strengths, Weaknesses, Opportunities for each rep

Conduct one on ones with each rep to review productivity and areas for improvement

Maintain growth of current customer base, while ensuring proactive communication and customer service

Set individual and team goals based on funnel management and accurate sales forecasting

Conduct monthly training sessions on new products or refresher courses on existing products

Participate in calls with clients to ensure product delivery and closing of sales

Achiever’s Cup Winner for 2013, 100% to Booked and Billed Quota

Provide a culture of growth and positivity

Contact prospective customers with intentions of switching their services to TWCBC

Spectrum Business: Account Consultant: Columbus, OH (February 2011– September 2012)

Work directly with business owners to effectively address their Phone, Internet and Video needs

Achieved first year sales quota of 110%

Monthly Revenue per order of $135

Exceeded goal of proposals sent to clients by 50%

Closed Won Ratio based on call volume of 95%

Successfully lead an Outbound Calling initiative designed to obtain new sales from marketing lists

Coach fellow sales representatives on sales techniques

Taught sales representatives technical aspects of applications

Northwestern Mutual Financial Network; Financial Representative: Columbus, OH (September 2010 – February 2011)

Prepare and present personal financial analysis’ and policies for individuals and families

Manage customer service relationships for residential and commercial clients

Prepare forms and agreements for providing financial services to clients

Developed business by contacting potential clients to establish meetings

Cultivated financial planning prospects

Activities and Achievements

Spectrum Business - Achiever's Cup Winner – 2013, Sales Manager - 101% to Quota. Top 7% of entire company

Education

Ohio University – BS in Sports & Recreation Management



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