DAVID W. PARSONS
****.*******.*******@*****.*** • 937-***-**** • Brunswick, OH 44212
Qualifications
Top-ranked sales manager recognized for contributions to record-setting sales figures, industry expansion and new account development. Proven ability to create and lead sales teams to achieve multimillion-dollar revenue gains. Offer and implement an in-depth understanding of the sales cycle process and remain focused on customer satisfaction throughout all stages. Exceeding company revenue goals while remaining focused on all aspects of team building and leadership.
Expertise
Sales Team Management • Territory Management • New Account Development • Relationship Building
Call Center Operations • Inside Sales Process • Telephone Sales & Customer Service Excellence
Complex Negotiations • Presentation & Proposals • Closing Strategies • Sales Training • Sales Development
CRM and Lead Management Systems • Consultative Sales Process • Motivation and Mentoring
PROFESSIONAL EXPERIENCE
Crimcheck: Sales Manager, (November 2017 - Current)
Increased leads by creating e-mail marketing campaigns for Business Development Representatives
Conduct and close sales demonstrations for potential clients
Coach Business Development Reps on call flow, overcoming objections and setting appointments
Attend professional trades shows and conferences to network and gain clients and partners
Innovate Minority Owned Business strategies to partner with large corporations as a Minority Diversity Supplier
Conduct weekly meetings with Sales and Marketing Team to strategize on how to increase sales and collaborate
Implement strategies for web-based leads and increasing conversion rates by 43% in Q2
Research and implement new Sales Lead Generation system
Implement sales tracking tools to help representatives track and visualize goals
Spectrum: Sales Supervisor, (December 2016 – November 2017)
Coach Sales Reps on Call Quality Assurance and selling with a consultative sales approach
Teach sales reps new products, practices and procedures to increase sales
Shadow each sales representative to see daily activity and help with call flow and job functions
Conduct one-on-ones with each sales representative to review productivity and find areas for improvement
Implement a Call Flow Guide to ensure all products were mentioned and to increase close ratios
Conduct weekly meetings on sales updates and how to increase sales metrics and conversions
Conduct Live Monitoring sessions with team to reinforce positive behaviors and impact sales numbers in real-time
Spectrum Enterprise: Account Manager, Healthcare (November 2015-December 2016)
Proactively contact existing and potential clients to setup meetings to review business needs
Generate sales of Spectrum Enterprise products and services to new and existing clients
Educate and train sales team on running customized reports in Salesforce to target specific audiences
Presented new and unique product offerings to clients that are specific to their needs
Manage relationships with over 300 clients in the Healthcare/Medical Industry
Lead team in appointments set, sales touches, sales funnel creation
Attend Healthcare Conferences to represent Spectrum Enterprise as a trusted telecommunications provider
Network with C Level decision makers at various events and conferences
Spectrum Business: Sales Manager (September 2012 - November 2015)
Ranked as #1 sales manager (out of 14) in 2013
2015 YTD Quota Attainment of 119%
2014 YTD Quota Attainment of 115%
2013 YTD Quota Attainment of 100%
Develop a Call Flow Guide to ensure all products were mentioned and to sell in a consultative sales manner
Conduct quality monitoring, calibration and give feedback to account managers
Hire, Develop, Train, Onboard a new Outbound Sales Team
Review daily and weekly metrics to ensure sales reps are in line with monthly and weekly goals
Teach sales reps new products, practices and procedures
Analyze reports to find Strengths, Weaknesses, Opportunities for each rep
Conduct one on ones with each rep to review productivity and areas for improvement
Maintain growth of current customer base, while ensuring proactive communication and customer service
Set individual and team goals based on funnel management and accurate sales forecasting
Conduct monthly training sessions on new products or refresher courses on existing products
Participate in calls with clients to ensure product delivery and closing of sales
Achiever’s Cup Winner for 2013, 100% to Booked and Billed Quota
Provide a culture of growth and positivity
Contact prospective customers with intentions of switching their services to TWCBC
Spectrum Business: Account Consultant: Columbus, OH (February 2011– September 2012)
Work directly with business owners to effectively address their Phone, Internet and Video needs
Achieved first year sales quota of 110%
Monthly Revenue per order of $135
Exceeded goal of proposals sent to clients by 50%
Closed Won Ratio based on call volume of 95%
Successfully lead an Outbound Calling initiative designed to obtain new sales from marketing lists
Coach fellow sales representatives on sales techniques
Taught sales representatives technical aspects of applications
Northwestern Mutual Financial Network; Financial Representative: Columbus, OH (September 2010 – February 2011)
Prepare and present personal financial analysis’ and policies for individuals and families
Manage customer service relationships for residential and commercial clients
Prepare forms and agreements for providing financial services to clients
Developed business by contacting potential clients to establish meetings
Cultivated financial planning prospects
Activities and Achievements
Spectrum Business - Achiever's Cup Winner – 2013, Sales Manager - 101% to Quota. Top 7% of entire company
Education
Ohio University – BS in Sports & Recreation Management