Transportation, Logistics, Trucking, Dispatch, Operations Manager, 3PL

Dustin Shaft

PH: 276-***-****

***********@*****.***

LTL / Truckload Transportation, Freight Brokerage, and Warehouse Manager

I am a transportation and warehousing operations manager with over 20 years experience. I hold extensive knowledge within the transportation and logistics industry with solid foundations in over the road trucking, local / regional trucking, freight brokerage, LTL, and warehousing. I’ve enjoyed success in building lasting relationships with carriers, brokers, shippers, consignees, drivers, and all parties involved in the movement of shipments nationwide. I’ve consistently exceeded year over year goals at every level of my career as well as my personal life. I am highly focused on adhering to organizational missions and philosophies while positively impacting the bottom line and daily organizational goals. I possess very strong computer skills and am proficient in Excel, Word, QuickBooks, PC Miler, Prophecy Dispatch, and many other software applications. As a result of my drive, leadership abilities, and strategic minded approach, I have grown and become successful within each organization I have had the honor of being a part of.

Self Employed Multi-State – Abingdon VA Base ` Oct 2017 - Current

Loss Mitigation / Field Chase agent in three states for multiple vendors (1099 work)

Mobile Notary service in Virginia (1099 work)

Process Serving (1099 work)

Occupancy Verification, Field Inspections for multiple vendors (1099 work)

Central Transport Bristol, VA Jan 2013 – Oct 2017

Terminal Manager

Managed day to day operations within company guidelines resulting in the substantial growth of the terminal

Initiated systems designed to maximize cube while reducing damages / claims on all lanes

Maintained company audit standards to remain in top 10% of scoring amongst every location within organization

Responsible for sales and development of new business

Planned daily city routes to maximize productivity while reducing man hours

Responsible for the recruiting, hiring, and onboarding of new employees as well as any necessary upgrading of existing employees

Responsible for the safety, security, and retention of all employees

Traveled to other terminals throughout network to assist when management resigned or terminal was struggling to maintain timely operation

Rock Bottom Brokerage / Trucking Marion, VA Jan 2011 – Jan 2013

Operations Manager

Built Rock Bottom Brokerage from the ground up, successfully managing over one million in revenue during first year in business.

Successfully implemented, recruited for, and managed a profitable owner operator program for Rock Bottom Transport as well as reduced overhead for company truck operations

Structured a comprehensive and competitive rate matrix for streamlining the process of customer quoting

Insured fulfillment of DOT regulations and guidelines for company, owner operators, and contract carriers

Managed all aspects of company finances to include billing, payables, receivables, and collections

Responsible for sales and development of new customers

Lonestar Express / S&D Express Grapevine, TX Dec 2002 – Sept 2010

Operations Manager

Responsible for development of new customer relationships in order to secure and increase revenue

Managed fleet of owner operators with record retention rates

Office and warehouse management to include both the onboarding and the discharge of employees

Served as liaison between sales force, operations, and customer base

Provided problem prevention and resolution guidance

Negotiated and implemented all carrier and vendor rates

Managed fulfillment of DOT regulations and requirements

Anytime Logistics Denton, TX Apr 2002 – Dec 2002

Operations Manager

Responsible for development of new clientele

Negotiated both “spot” and contract rates

Contracted both common and contract carriers for daily operations

Bancroft and Sons Transportation Grand Prairie, TX July 2000 – April 2002

Operations Manager

Youngest in history of company to hold Operations Manager Title

Managed fleet of two hundred and twelve tractor trailers to include OTR and local

Oversaw daily operations resulting in record profits

Oversaw fulfillment of DOT requirements

United States Marine Corps Aug 1996 – August 2000

Rank of Corporal, Honorable Discharge

Education

Lakeview Centennial Highschool Garland TX Graduate

United States Marine Corps Institute United States Graduate

References

Dave Studer

Regional Director of Operations, Central Transport

Ph: 586-***-****

Justin McClellan

President, Rock Bottom Brokerage / Rock Bottom Transport

Ph: 276-***-****

David Starnes

President, Lonestar Express / S&D Express

Ph: 817-***-****

Nathan Altes

President, Anytime Logistics

Ph: 940-***-****

Charles Bancroft

President, Bancroft and Sons Transportation

Ph: 972-***-****

Contact this candidate