Manager Social Media

Vivian Do

San Jose, CA 605-***-**** ********.**@*****.***

Education

**** - *.*. ********** *** Social Action - Palo Alto University

**** - *.*. ******* **** (with Honors) - De Anza College

2007 - B.A. Business Administration - Kent Institute Australia Skills

Strong interpersonal communication skills

Strong organizational and scheduling skills

Prudent with sensitive information

Ability to multitask

Adaptable to a changing environment

Flexible in seeking solutions

Proficient in Microsoft Word, Powerpoint, and Excel

Bilingual - Vietnamese and English

Experience

Marketing Specialist/Account Executive 06/2015 - Current VIETV Network San Jose, CA

Direct marketing campaigns. Prepare reports by collecting, analyzing, and summarizing information.

Identify prospective business opportunities by evaluating their position in the industry and researching/analyzing sales options.

Establish contact and develop relationships with prospects.

Support the station manager in creating, sourcing, and maintaining stocks of branded promotional materials.

Develop new clients and service existing accounts.

Use ratings knowledge and qualitative research data to make marketing presentations. These create value for customers, which positions our station against competition.

Maintain client relationships by providing support, recommending new social media opportunities, and improving services.

Stay current on industry trends, market activities, and competitors. Development Associate 01/2018 - 05/2018

Momentum for Mental Health S an Jose, CA

Managed the daily operations of the advancement database (Bloomerang), gift records, acknowledgement letters, donors and prospect information.

Performed administrative tasks, planned special events, and supported the donor base.

Assisted with the creation of reports and audits to the donor database to effectively capture donor information and generate accurate reports.

Participated in fundraising activities including donor cultivation, auction item solicitation, and public relations, direct mail appeals, and special events. Producer/Television Host 12/2015 - 01/2018

VIETV Network San Jose, CA

Successfully orchestrated and hosted the first bilingual Vietnamese production of a 24-minute talk show “A Way Out- Tìm Một Lối Ra”. The program focuses on raising awareness of available community service resources such as youth programs, free health clinics, and legal assistance that are language-accessible to the Vietnamese population.

Provided media outreach and secured guest speakers from non-profit organizations and government agencies to interview and share public service announcements. Coordinated schedules and follow-ups as necessary.

Managed and supported all marketing and promotional materials for the show. Attended community events to advertise program and develop key business relationships.

Recruited team members (editors, branding staff, and designers) to run the show.

Partnered with Tech team to edit, review, and publish materials. Shelter Coordinator/Advocate 11/2013 - 05/2018

Asian Americans for Community Involvement San Jose, CA

Received an “Employee Of The Month” award.

Provided crisis intervention, emergency shelter, legal advocacy, peer counseling, safety planning, and community resources to victims of family violence through a hotline and/or intake process.

Supervised shelter interns/volunteers through orientations and task assignments such as coordinating and training activities for shelter residents. Evaluated shelter volunteers’ performance.

Collaborated with the shelter manager on programmatic reports and other administrative tasks.

Worked with survivors from diverse populations including monolingual immigrant families.

Organized and facilitated Vietnamese support groups to educate domestic violence survivors on rebuilding their lives.

Raised awareness about issues in domestic violence and human trafficking through community outreach.

Certified 40-hour Domestic Violence Advocate and Mandated Reporter. Teaching Assistant 01/2012 - 08/2012

Sacred Heart San Jose, CA

Participated in a diverse, multicultural and multigenerational environment.

Administered developmental tests, tracked scores, recorded daily attendance, and gathered other grant data in Early Childhood Education and Summer Camp from 1st through 8th grade.

Planned weekly activities and curriculums to promote healthy social and emotional development among student participants.

Community-Based Tutor 06/2011 - 09/2012

AmeriCorps Bridging Borders San Jose, CA

Developed weekly lesson plans, focusing on writing and reading comprehension for small groups from Kindergarten through third grade.

Created monthly projects for first, second, and third graders including field trips and gardening.

Participated in San Jose community services.

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