Bianca Maldonado *************@*****.***
EDUCATION
Indiana University Northwest, Gary, IN January 2014- May 2017
Bachelors of Science in Criminal Justice, School of Public and Environmental Affairs
PROFESSIONAL EXPERIENCE
Professional Security Consultants- Southlake Mall Merrillville, IN October 2014-Current
Assistant Director of Security (January 2018- Current)
Provide continuous, support to the Security Director and security officers while protecting the public safety.
Payroll through caseglobal Time Clock and ADP Aline Cards
File daily paperwork
Handling complaints and answering phone calls
Scheduling interviews and interviewing individuals/ Assist with new hire paperwork- completing I-9 and Tax Forms
Complete quarterly audits and uniform/ equipment purchase order forms
Self Defense and OC Instructor
Powerpoint Presentations
Conduct yearly training drills and scheduling
Microsoft Excel spreadsheets
Excessive knowledge with Caseglobal system including GPS, programming ID badges, writing incident reports
Emergency emails
Supervision of staff (approximately of 25-30)
Professional Security Consultants- Southlake Mall Merrillville, IN
Security Supervisor (Sergeant/ Lieutenant) (May 2015- December 2017)
Train security officers (FTO)
Conduct and write supervisor meetings/ memos
Daily paperwork
Deployment of officers
Supervised team of 15 security officers
Professional Security Consultants- Southlake Mall Merrillville, IN
Security Officer (October 2014- May 2015)
Patrol interior and exterior
Write incident reports
Assist customers with directions
Wheelchair escorts
Hobart Police Department, Hobart, IN February 2017-June 2018
Reserve Police Officer - Volunteer time and complete FTO training with Police Officers
•Court duties: transport prisoners
•Work special events as traffic control
•Completed 40 hour pre basic – Firearms training, Self Defense, Traffic Stops, and Criminal Law
•Assist with going to service calls and gathering information
Propaganda T-Shirts, Chicago, IL May 2014-August 2014
Quality Control
•Inspect garments for misprints
•Count inventory
•Separate orders according to job number
SKILLS
Microsoft Word, Microsoft Powerpoint, Microsoft Excel
CPR/ AED Certified