Software QA Tester

FENA PRAJAPATI

Phone: 409-***-**** Email: ****.*********@*****.*** https://www.linkedin.com/in/Fena-Prajapati SUMMARY

• 3 years of work experience as a Software Quality Assurance Engineer (QA Testing)

• Expert knowledge and experience in Software Development Life Cycle with Agile, Scrum and Waterfall

• Understanding of QA Methodologies and testing techniques

• Experienced in QA Documentation (analyzing functional requirements and preparing, reviewing and executing Test Plans, Test Cases, Test Scenarios), Peer Reviews, analyzing the results of scripts, interaction with developers in fixing the errors by having Defect Triage meetings

• Developing & Maintaining Test Suites, documenting all phases of QA Process

• Writing easy-to-reproduce bug reports and monitor their status until a satisfactory resolution

• Presenting regular progress reports, defect reports and test execution reports

• Experience in planning, coordinating and performing Agile Testing, Desktop application testing, Black Box testing, Integration testing, Negative Testing, End-to-End Testing, Exploratory Testing, Ad-hoc testing on Financial Services domain (Investment Banking and Payment Systems)

• Performed Web Services Testing, Load Testing, Cross Browser Testing, GUI testing, Functional testing using SOAP UI and Selenium IDE

• Performed Mobile Testing (Android/iOS), Smoke Testing, User Acceptance Testing, Regression Testing and Performance Testing

• Interacted closely with designers and software developers to understand Business Requirement Document (BRD), System Requirement Specifications (SRS), Functional Specifications Document (FSD), user stories, use case and application functionality and navigational flow

• Handled client enquiries and acting as the face of the business

• Extensive Client Facing Experience. Proposed and Developed Solutions that added value to the Client's business EDUCATION

M.S, Computer Information Systems, University of Houston-Clear Lake, Houston, TX, USA GPA: 3.5 May 2018 B.E, Information Technology, Gujarat Technological University, Ahmedabad, GJ, India GPA: 3.4 Jun 2012 TECHNICAL SKILLS

Testing tools: Selenium IDE, HP QC 10.0, HP ALM 11.5, SOAP UI, REST API, Perfecto Project Management Tools: MS Project 2016, GitHub, JIRA, Bugzilla, Agile Kanban Board, Yammer, TWiki, SharePoint, Test Rail Programming Languages: SQL, XML, Unix, Java

Databases: MySQL

Certifications: Diploma in Software Testing, ISTQB, HP AIS - Application Lifecycle Management v11 Methodologies: Agile, Scrum, V-Model, SDLC, STLC, Waterfall WORK EXPERIENCE

University of Houston-Clear Lake, Houston, Texas

Graduate Instructional Assistant Sep 2016 - Apr 2018

• Assisted Professor in different courses Project Management and Software Engineering Life Cycle

• Proof read research documents, prepared IEEE citations for references

• Tutored concepts of Software Testing, SDLC, STLC, Types of Testing to students and provided guidance in assignments and projects

• Handled PeopleSoft’s Blackboard for communication and grading. Assigned and evaluated weekly assignments

• Adapted communication through various channels as I handled online classes and was first source of contact regarding any doubts Capgemini, Pune, India

Senior QA Engineer Jul 2014 - Aug 2016

• Participated in Web-based application testing with navigation testing, compatibility testing (IE, Firefox, Chrome, and Safari)

• Tested Mobile Application in iPhone, iPad, Android Handset and Android Tablet. Used PERFECTO tool when device not available

• Involved in reviewing Business and Functional Specification documents.

• Conducted Smoke Testing after getting Build, tackled with all the issues related to Build/Deploy and discussed with developers

• Performed A/B testing, IAP testing, Localization, Sanity checks, Checklists

• Testing master and feature branches upon new builds available or developers’ requests

• Prepared and reviewed Test Plan Document, RTM, Test Scenarios, Test Cases, Query Logs, Defect Logs

• Logged defects with detail information with attaching screenshot and related documents, traced them through the whole Bug Lifecycle in JIRA

• Initiated Defect Triage meetings with client regularly to discuss about defects and prioritize them

• Tested Web Services/ XML/ SOAP and RESTful services using SoapUI tool

• Validated Request and Response data using SOAPUI

• Checked the broken links in the application and conducted cross-browser testing

• Validated Web Services using SOAPUI. Used WSDL and SOAP request to check web services data

• Validated WSDL, request and response XML. Added Assertions to validate the response XML with database

• Added Property Transfer in SoapUI tool to transfer the values from one response XML to another request XML

• Validating reports by executing SQL queries

• Performed Back-End Testing by writing SQL queries extract the data from multiple tables and perform data validation

• Written and executed SQL queries and Joins, Group By clause, having clause etc. to validate the data

• Used various available features of Manual Testing to develop efficient and error free Test Scripts using Selenium IDE

• Planned Regression testing using Regression build. Set up and participate in UAT Test strategy, UAT Test plans and UAT defect reporting

• Presented regular Progress Reports, Defect Reports and Test Execution Reports in HP ALM 11.5 Capgemini, Pune, India

QA Engineer Sep 2013 - Jun 2014

• Tested desktop application, worked in live environment, performed testing in both Production and QA environments

• Followed AGILE Methodology for application implementation and testing and participated in sprint daily SCRUM, review meetings

• Performed Black-box testing, Functional testing, Smoke testing, Excessive Ad-hoc testing and End-to-End Testing

• Wrote Test Scenarios, Test cases, RTM during Test Planning Phase

• Analyzed client’s guidelines and Test cases prior to test execution to get a better understanding of customer’s needs

• Identified numerous defects and reported them via JIRA bug tracking system during Test Execution Phase

• Worked on patches which came in PROD environment side by side regular testing

• Presented regular progress reports, defect reports and test execution reports

• Created and maintained Regression Test Suite during Regression Testing Phase

• Checked UNIX Logs in PUTTY using UNIX commands, if error found in logs reported to developers

• Closely interacted with Business Analyst, Client, Scrum Master, Developers on daily basis

• Identified any potential quality issues per defined process and escalated them immediately to Project Management

• Logged the progress in HP QC 10. Used TWiki for internal knowledge transferring VOLUNTEER AND LEADERSHIP EXPERIENCE

• President of Student Organization “Green Hawks”, University of Houston-Clear Lake

• Student Government Association (SGA) Representative at SGA meetings for Green Hawks Student Organization, University of Houston-Clear Lake

• Student Ambassador for New Student Orientation (NSO), University of Houston-Clear Lake

• Habitat Volunteer for Environmental Institute of Houston (EIH), University of Houston-Clear Lake

• Student Volunteer for Office of Student Diversity Equity and Inclusion (SDEI), University of Houston-Clear Lake

• Community Volunteer for Armand Bayou Nature Center, University of Houston-Clear Lake

• Conducted knowledge transfer sessions on daily project work and various tools to new hires, Capgemini

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