Human Resource

PATRICIA MANFREDONIA PHR 805-***-**** ********.**@*****.*** OCEANSIDE, CA

HUMAN RESOURCES GENERALIST WITH SPECIALIZED RECRUITMENT BACKGROUND EMPLOYEE RETENTION TALENT ACQUISITION MULTI-SITE OVERSIGHT Senior-level Human Resources Generalist with proven ability to lead and coordinate HR operations and initiatives in diverse and highly regulated environments. Skilled in building diverse candidate pipelines aligned with company’s core competencies utilizing innovative sourcing techniques. Professional Human Resources SHRM Certification.

Benefits

Staff Supervision

&Training

Recruitment Operations

Data Analysis

Behavioral-based

Interviewing

Job Classification

Regulatory Compliance

Special Events Planning

Labor Relations

Succession Planning

Sourcing Strategies

Auditing

Reports and Pivot tables

Job Postings

Develop Training

Materials

Software rollout Training

CAREER HISTORY

A Wireless/ Victra

Benefits Administrator Contract 2017-2018

Support for Open Enrollment, New Hire enrollment and work events, through ADP WFN.

Reviewed documentation for qualifying events, opened work events. Answered benefit questions and corrected any errors.

Processed Medical Support Notices, completed enrollments, where required and wage verifications for multiple states. Tracked notices and arranged for benefit reimbursement for employees with missed Premiums.

Answered all PTO and Sick Time benefit questions, edited and corrected errors in ADP Time and Attendance. Researched multiple State and local Laws to assure compliance.

Completed state Disability forms and processed claims for New York State and Hawaii, through Victra’s state approved Insurance carrier.

Reconciled billing for insurance carriers and provided updated reports and used Pivot Tables for easy review. Monthly reporting, for new enrollments and terminations.

Reported areas of opportunity and corrected errors for Benefit Compliance. Suggesting procedures that would prevent future errors.

Support for Separation, Rollover, Hardship and enrollment in 401(k) program. Supportive services to employees

(through company acquisition) regarding, accessing previous 401(k). Rubio’s Restaurants 2016-2017

Human Resource Contract

Audited data in order to locate any errors in the conversion process from ADP to DayForce and review all employee terminations to verify if terminated in both systems.

Contacting General Managers and District Managers to gather more information and request reprocessing of failures.

Review 401k loans to make sure of reconciliation with billing.

Completed the process for logging investigations into the data base, by collecting missing data, completing files and entering the information into the HRIS system, as necessary for the end of year cleanup of employee files.

End of year audit of I9 Files.

Research for ACA Compliance; Follow up with IRS and error in reporting form 1095c and form correction.

Assisted HR team in any area where they required extra assistance, researching or data analysis. Client Benefit Insurance Services/ Colonial Life 2015-2016 Benefit Advisor

Assist organizations provide benefits, including medical, dental, vision and supplemental. Introduce strategies to cut costs, enhance benefits and maximize benefit package.

Outline benefits for organizations for side by comparisons and explain advantages and disadvantages.

Provide ACA compliance documents and discrimination testing.

Review benefits with employers before open enrollment to review, differences and costs before open enrollment for new benefit year.

American Income 2014-2015

Agent

Studying and training for Insurance license.

Life and supplemental insurance Sales to Union Employee’s. Safeway Company

District Employment Representative 2006-2014

Directed 16 or more recruitment teams.

Planning and organizing job fairs, meetings and training.

Supplied strategic HR guidance and day-to-day tactical support in unionized environment.

Devised strategic plans in partnership with management for talent acquisition, retention, and succession planning.

Facilitated onsite interviews, management testing and scheduled training.

Collaborated with managers regarding wage and salary administration, job descriptions, labor relations, interview practices, performance management, workforce compositions, WOTC tax credits and recruitment Strategies.

Conceived and introduced manual with step-by-step instructions as well as quick reference guides to standardize recruiting practices.

Designed and launched “Recruiter News” newsletter to improve communication amongst store recruitment teams. Granted innovation award and asked to replicate communication for Vons Division.

Trained, mentored, and coached direct reports and hiring and managers on selection and performance, reducing job openings from 60-80 openings to less than 10 per week. EDUCATION

Human Resource Management Master Certificate, Villanova University, Villanova, Pa. Passed PHR exam for SHRM Certification

TECHNICAL COMPETENCY

Microsoft Office (Word, Excel, PowerPoint, and Outlook), Virtualedge, Peoplesoft, HRdirect, ADP, DayForce, OTHER

CHAIR OF SANTA BARBARA EMPLOYERS ADVISORY COUNCIL

Seminar planning for Employers on topic’s relevant to business operations. CHAIR OF SANTA BARBARA COUNTY WORKFORCE INVESTMENT BOARD

Oversight of Government funds for employment training and development.

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