Sales Customer Service

MUHAMMED SHAFI

Kerala, India

Contact No: +91-974*******

E-mail: ********@*****.***

Languages : English, Hindi, Arabic

Computer skills: Word, Access, Excel, PowerPoint

Work experience

2016-2018 Operator

Dubai Aluminium Co. Ltd, Dubai, U.A.E

• carrying out operational activities in Carbon Plant

•Operate cranes in respective areas of operation

•Operate various heavy equipments and machines

2014-2016 Sales Coordinator

AMS trading company, Kerala, India

•Producing and completing tenders

•Compiling sales and producing reports

•Completing sales contracts

•Calculating representatives’ commissions

•Managing merchandise inventory

2012-2014 Follow-up clerk

Hyundai Engineering and Construction, Abu Dhabi, U.A.E

•Producing employee attendance, holiday and overtime reports

•Preparing and verifying employee pay sheets

•Completing, verifying, and processing the forms and documents required for the administration

•Submit, follow-up and collect all new employment visas.

2009-2012 Follow-up clerk

Al Khalid Transports, Abu Dhabi, U.A.E

• Computerizing a range of accounting data

•Providing customer service

•Preparing and sending invoices and statements of account

•Carrying out a variety of office-related duties: receiving and dispatching telephone calls, filing, drafting correspondence, scheduling appointments, etc.

•Preparation of Invoices, Enquiry, Quotation, Local Purchase Order

education

2003-2006 Bachelor of Commerce

University of Calicut, India

Professional development

2011 Received United Arab Emirates International Driving License

2006-2008 Completed Master of Commerce

(Madurai Kamaraj University, India)

2004-2006 O’Level certificate in Information Technology

Department of Information Technology, Government of India

volunteer work

2008-2018 Member in the various local relief organizations.

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