Customer Service
Resume:
Stefanie Kaplan
Garland, TX 75040
Cell: 214-***-****
****************@*****.***
OBJECTIVE
To obtain a position in a fast-paced, growth oriented company, which will utilize my skills and work ethics to their fullest.
SUMMARY OF SKILLS
Knowledge in Microsoft Word, Excel, PowerPoint and Internet Navigation
5 Plus Years Customer Service
Multi-line Phone System
Time- Management
Work Well Under Pressure
55-70 WPM
Organization
WORK HISTORY
Huffines Hyundai Plano May 2017 to Present
New Car Sales Associate
Answer multi-line phone system
Professional Appearance
Work directly with team members
Capable of performing daily objectives without supervision
Provide exceptional customer service
Directing in and out bound calls to proper personnel
Set appointments for entire dealership
Professionally greet each arrived appointment
Participate in sales and service meetings
Met and surpassed daily objectives and tasks
Identified customer wants and needs
Delivered vehicles to customer satisfaction
Able to work under fast paced, high pressured scenarios
Huffines Hyundai Plano September 2016 to May 2017
Business Development Coordinator
Answer multi-line phone system
Professional Appearance
Work directly with team members
Capable of performing daily objectives without supervision
Provide exceptional customer service
Directing in and out bound calls to proper personnel
Set appointments for entire dealership
Professionally greet each arrived appointment
Participate in sales and service meetings
Met and surpassed daily objectives and tasks
Kids R Kids McKinney TX January 2014 to January 2015
Assistant Teacher
Answer multi-line phone system
Politely greet parents and students
Professional Appearance
Work directly with team members
Provide positive guidance in areas of individual improvement opportunities
Applaud and acknowledge individual strengths
Provide positive learning environment
Provide periodic performance and development reviews
Prepare preschool students for kindergarten
Enable and encourage positive socialization among peers
Provide progress reports and daily communication with parents
Help maintain cleanliness guidelines and sanitation rules
Capable of performing daily objectives without supervision
Responsible for classroom and safety of every child
Contact this candidate