Sales Customer Service

AMBER WALLACE

**** ****** ***, *** **** Texarkana, AR 71854 C: 870-***-**** **.******@*****.***

Career Overview

Worked in customer service, independent sales, and health care most of my life. I am enthusiastic in my approach, adaptable, friendly, and a team player. References: Beverly Hayne(Sales)-501-***-**** Marilyn Hays (Hm. Health)-501-***-****

Core Strengths

Customer Assistance

Accomplishments

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders. Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Volunteer

Glenwood public library Jackson House

Special Olympics parent volunteer

Engagement Specialist- Startek

Work Experience

03/2017 to 07/2018

Hot Springs, AR

.

customer-service oriented, listening and communicating to resolve customer needs, and maintaining a workload within in a fast paced environment.

Cashier/Sales

Express Employment

02/2015 to 03/2017

Hot Springs Village, AR

Worked as a team member performing cashier duties, product assistance, sales, Quick Books, and secretarial duties at various locations working part-time while in college.

Home Health

Private care

Daily patient all around personal care.

Associates in General Studies/Psychology

Fort Hays State University

Educational Background

10/2014 to 03/2016

Little Rock, AR

2016

Hays, KS United States

Coursework in Cross-Cultural Psychology, University Writing, Statistics, Sociology, Developmental Psychology, Cognitive Psychology, and Social Problems.

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